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Hotel Jen Penang by Shangri-La

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Hotel Jen Penang by Shangri-La
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1,788 Reviews from our TripAdvisor Community

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Showing 1,542: English reviews
Kolkata
Reviewed 4 August 2014 via mobile

Stayed in Traders Hotel for 1 night and 2 days for our Division meeting.very ideally located around shopping outlets and Prangin Mall.Banks are nearby too and public transport easily avaible as taxi and bas stand is nearby

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1Thank Annarani K
Stoke On Trent
Reviewed 31 July 2014 via mobile

We have recently stayed at the traders hotel Penang where we certainly experience some of the best service to date. I travel a lot with my job and certainly talk from experience when it comes to hotels and service. The hotel is in dia need of a refurbishment but it's still clean and welcoming and the location is a great...

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1Thank Peachynoodles
Langwarrin, Victoria, Australia
Reviewed 28 July 2014

My wife and I stayed in May for 6 nights. We stayed in a Traders Club room. This gave us the benefits of being able to use the Club lounge to have an intimate breakfast in and to relax in during the day. Couldnt ask for more, after walking around Georgetown for 4 or 5 hours, being able to sit...

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2Thank Neil S
Glasgow, United Kingdom
Reviewed 26 July 2014

Room: executive suite. No# of travellers:3 adults length of stay: 7 days This hotel is not as modern as you'd expect a hotel to be but it does have its perks. The executive suite provided us with more than enough room for 3 adults. The gym had everything you'd need for a work out. Breakfast : toast, pastries, fruit, yogurt,...

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2Thank Pinkerton2
Singapore
Reviewed 24 July 2014

Booked 3 club rooms and requested, via email to the hotel, for them to be in a row and connecting rooms. Upon check-in at the Traders Lounge, they were all arranged as per my request. They even noticed that it was my birthday while filling up my particulars on their check-in form, and promptly offered their birthday greetings and well...

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Thank ASK84
Perth, Australia
Reviewed 20 July 2014

We arrived at this hotel for a 3 night stay and were very impressed by the friendly and attentive service across the board (check-in staff, concierge, doorman, waitstaff). Everyone was very responsive and helpful. Information given to us regarding tourist attractions/ferry tickets/taxi fares were all accurate. The hotel itself might be described as a little tired but the sheets and...

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1Thank LivBrad
Shah Alam, Malaysia
Reviewed 20 July 2014

Meet and greet session upon arrival was recognised/warm welcome. Live band at the lounge is very entertaining, selection of songs is great. Love the comfort bed linen too! The television and telephone to be upgraded.

Review collected in partnership with shangri-la.com
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1Thank Cecillia H
Perth, Australia
Reviewed 20 July 2014

I stayed for six nights in a Traders Club room at the Traders Hotel, George Town. Checkin was smooth, room spotless and well appointed, and the Club Lounge was well worth the extra money - a quiet haven after being out on the busy streets. While I cannot fault the staff or the cleanliness, the hotel room feels dated -...

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Thank TwoGoodFriends
Boston
Reviewed 19 July 2014

The luxury of our Traders Hotel bedroom was scrumptious, from the high water pressure in the well-appointed bathroom to the softest sheets you can dream of. We also enjoyed the diversified breakfast and had fun swimming in the pool and playing ping-pong. There is no doubt that Traders is a perfect base to explore the delightful streets of Georgetown. When...

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1Thank MinouBoston
Melbourne, Australia
Reviewed 19 July 2014 via mobile

One of the best hotels I have stayed at..excellent customer service supported by well trained staff..hotel very friendly with very good food..rooms very comfortable..located near department stores .. bus station. Very good pool and gym.. highly rate.

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1Thank glenn h

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Penang is known as the Pearl of the Orient. It's an island-city, dotted with untouched historic architecture down every street. Whether it's diving into the deep blue sea or strolling through the streets of history, Penang is inspiring - I can't wait to show you. Hotel Jen Penang is located in George Town. It is close to the city's prime commercial, business and shopping areas. Penang International Airport and Bayan Lepas Industrial Zone are only 15 minutes away. ... more   less 

Additional Information about Hotel Jen Penang by Shangri-La

Address: Magazine Road, George Town, Penang Island 10300, Malaysia (Formerly Traders Hotel Penang)
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $68 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Penang by Shangri-La 4*
Number of rooms: 443
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Priceline, Expedia, Travelocity and Agoda so you can book your Hotel Jen Penang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Traders Hotel Georgetown
Hotel Jen Penang By Shangri-La George Town, Malaysia
Hotel Style:
#5 Business Hotel in George Town
#8 Family Hotel in George Town
#9 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Penang by Shangri-La staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pillow too soft for me I have to use 2.”
 of 5 bubbles indralim, 17 Mar 2017 | Read review
“Stay on the 16th Floor”
 of 5 bubbles RickTas, 17 Mar 2017 | Read review
“the club rooms are outstanding”
 of 5 bubbles DianaHaynes, 15 Mar 2017 | Read review
“Try not to have a room by the lifts!”
 of 5 bubbles gail788, 15 Mar 2017 | Read review
“quieter floor but that is becauseof the refurbishment”
 of 5 bubbles 186kartikat, 21 Feb 2017 | Read review
5 of 5