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    The Gurney Resort Hotel & Residences Penang

    18 Persiaran Gurney, George Town, Penang Island 10250, Malaysia
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    Best prices for your stay
    2017-08-06 2017-08-07
    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$65/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$73
    US$53
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    US$73
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    US$73
    Traveller (344)
    Room & Suite (264)
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    Overview
    • Excellent8%
    • Very good32%
    • Average29%
    • Poor16%
    • Terrible15%
    Travellers talk about
    “coffee beans” (21 reviews)
    “table tennis” (6 reviews)
    “gurney plaza” (34 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Evergreen Laurel Hotel
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    #27 of 84 hotels in George Town
     
    The Northam All Suite Penang
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    G Hotel Gurney
    1,623 reviews
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    VOUK Hotel Suite Penang
    56 reviews
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (541)
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    There are newer reviews for The Gurney Resort Hotel & Residences Penang
    See the most recent reviews

    11 - 15 of 516 reviews

    Reviewed 22 May 2017

    Stayed two nights, was very disappointed with the service. Firstly, baby cot was provided without a blanket for the child, was given a bed sheet instead. No amenities except a small bottle of shampoo and shower gel (enough for 1 person). Extra bed was charged...More

    2  Thank Christine L
    Response from Ramesh R, General Manager at The Gurney Resort Hotel & Residences PenangResponded 6 June 2017

    Dear Christine, Thank you for your recent stay and I was just as disappointed to hear about our delivery of service and amenities or the lack of. Have already shared with the teams concerned to rectify these issues, thank you again for your feedback. Look...More

    Reviewed 17 May 2017

    This review will be focused on the hotel staff and crisis management My friend and I stay 2 nights from 16-18 April 2017, our first night went well, but at around 1am on 18 april, a water pipe in an empty room on our floor...More

    1  Thank zhenquan
    Response from Ramesh R, General Manager at The Gurney Resort Hotel & Residences PenangResponded 6 June 2017

    Dear zhenquan, Thank you for your feedback and I can imagine how difficult it must be to experience such anomalies during your stay plus the total lack of professionalism in service recovery. We have already put proper standards and processes in place to ensure such...More

    Reviewed 15 May 2017

    We paid SGD 150 for a two bedroom apartment. Breakfast was alright. Outdoor pool was dirty but fun. Rooms smelt damp and aircon was not working. We had to call maintenance twice. There was no hot water - according to the staff we had to...More

    Thank Ayn_27
    Response from Ramesh R, General Manager at The Gurney Resort Hotel & Residences PenangResponded 6 June 2017

    Dear Ayn_27, Thank you for your stay with us and your honest feedback. Please accept our sincere apologies for the less than delightful experience regarding the conditions of the room and Hotel. Plans are underway to refurbish all lifts in the Hotel the recreation flooring...More

    Reviewed 2 May 2017

    This Hotel was a bit dated but clean and the only let down were the lifts. Please get more lifts running as we had to wait for ages for the lifts. I must say I noticed that across the currents 3 lifts there are options...More

    4  Thank Travels1698
    Reviewed 30 April 2017 via mobile

    Bad control with t shirts attire in the swimming pool. Lift is extremely slow . The spaghetti and food sample advertised inside the lift is so bad and bad standard .. Hotel should be rated down - overall. reception service is acceptable.

    Thank EKCL
    Evergreen Laurel Hotel
    767 reviews
    #27 of 84 hotels in George Town
     
    The Northam All Suite Penang
    498 reviews
    #44 of 84 hotels in George Town
     
    G Hotel Gurney
    1,623 reviews
    #15 of 84 hotels in George Town
     
    VOUK Hotel Suite Penang
    56 reviews
    #38 of 84 hotels in George Town
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$17 - US$100 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Spa Hotel in George Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, Booking.com, Expedia, Orbitz, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your The Gurney Resort Hotel & Residences Penang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • George Town
    • Also Known As
    • Gurney Resort Hotel And Residences ,
    • Gurney Hotel Penang ,
    • Gurney Hotel Malaysia ,
    • The Gurney Resort Hotel & Residences Penang George Town, Malaysia
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    Traveller (344)
    Room & Suite (264)
    Pool & Beach (54)
    Dining (25)
    Hotel & Grounds (135)
    Bathroom (39)
    Family and Play Areas (6)
    Nearby
    Sponsored by:
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    .76 km away
     
    Hotel Royal Penang
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    1.13 km away
     
    G Hotel Kelawai
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    1.21 km away
     
    The Northam All Suite Penang
    498 reviews
    .40 km away
     
    Nearby Restaurants
    Song River
    69 reviews
    .36 km away
    Cafe Laurel
    25 reviews
    .18 km away
    Coffee Bean & Tea Leaf
    19 reviews
    .04 km away
    Zealand Seafood Restaurant
    5 reviews
    .20 km away
    Nearby Attractions
    Dharmikarama Burmese Temple
    687 reviews
    .59 km away
    Wat Chayamangkalaram
    549 reviews
    .67 km away
    Gurney Paragon Mall
    349 reviews
    1.04 km away
    Old Protestant Cemetery
    298 reviews
    1.27 km away
    Ask a question
    Questions & Answers
    Desiree R
    3 July 2017|
    AnswerShow all 2 answers
    Response from Ramesh R | Property representative |
    Dear Desiree, we will check and revert.Thank you Ronald
    1
    Vote
    kolsombegum
    17 April 2017|
    AnswerShow all 4 answers
    Response from Ramesh R | Property representative |
    Dear kolsombeg, The Hotel has not done any renovations and we agree that the Hotel is dated, however we have done preventive maintenance which is an ongoing process and we do receive positive feedback regarding our 2 bedroom... More
    0
    Votes
    matc9482
    23 March 2017|
    AnswerShow all 10 answers
    Response from blonay2000 | Reviewed this property |
    Sorry for not being able to reply earlier I went by cab Can't remember but was about AUD 10
    0
    Votes
    Room Tips
    "Hotel rooms clean and comfortable except aircon is very noisy and not cold"
    Read review
    "Good value if you don't expect too much. Room is big."
    Read review
    "Get a room above level 16"
    Read review
    "Sea front view from the 33rd floor is awesome. If into photography, go for the higher rooms. Slow..."
    Read review
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