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The Northam All Suite Penang

Agoda.comUS$43*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Northam All Suite Penang
The Northam All Suite Penang
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477 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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Reviewed 2 days ago NEWvia mobile

Arrived at late evening at penang int. Airport I did request pick up when i booked directly from the web.. waiting 1 hours..no body showed up. Maybe management missed my request. So i approached airport taxi. 1st time entered the lobby..smelt dusty.. Smell like old garage/warehouse? The room is huge...kinda happy...(for the 1st few sec's) But again very dispointed... all...

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Helpful?
Thank alle a
Singapore, Singapore
Reviewed 1 week ago via mobile

We had a great and comfortable stay at this hotel. I booked the junior presidential suite to accommodate my family size and it felt like a home away from home. The suite comfortably accommodate 5 person. I like the presence of a dining area to eat our take outs properly when the kids were too tired to go out. The...

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Helpful?
Thank Eadmon
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear Eadmon, Thank you for sharing your experience. We are pleased to hear that you have enjoyed the spacious suite and the view from the suite as well as the hospitality during your stay. All of us at The Northam are dedicated to provide personal service to our guest, one guest at a time. We are also committed to upkeep...

Reviewed 2 weeks ago via mobile

I've lost count of how many times I've stayed at this hotel over the years. It's the first choice of hotels I would pick whenever I travel to Penang. The staffs are very courteous and friendly, especially the FOM, Mr. Firdaus who is very kind and helpful.

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Helpful?
Thank makarapuki
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear Sir/Madam, Thank you for taking time to share your experience. We are deligthed to hear that you have had enjoyed your stay with us and The Northam is always your first choice of hotel when you travel to Penang. All of us at The Northam thank you for your support and we look foward to welcoming you back The...

Reviewed 2 weeks ago via mobile

If you like to have a spacious room, this is the best cause the room attached with a living room and also a big bathroom. Big bath room also includes a jaccuzi bath tub. Seriously it would be super best if the management could maintain the facilities. First, the room door spoilt, Cannot lock. It is every first time I...

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Helpful?
1Thank Pooichuen L
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear Pooi Chuen, Thank you for your review. We regret to learn of your unfavourable experience during your stay with us. We have shared your valuable feedback with the respective Managers for them to take immediate action to address the issues. We look forward to welcoming you back to our hotel in the near future. Best Regards, Wang Chen Yee...

Manjung District, Malaysia
Reviewed 3 weeks ago via mobile

nice places to stayed in agains, views are great, staff name hidayah (greatest planner),zizi, ayu, raj & front offce mger firdaus very friendly and helping for surprising my wife with beautiful honeymoon decorations. � u all awesome!!!! tq so much.

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Helpful?
1Thank syafeque79
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear En Syafeque, We are delighted to learn that you and your wife had a memorable Honeymoon at The Northam. Thank you for your kind comments. We will pass on your compliments to the the Front Office and Reservation team. At The Northam, we strive to create memorable experience to all of our guests, one guest at a time. We...

Tehran, Iran
Reviewed 3 weeks ago via mobile

Terrible, bcz of many cockroaches, We upgrades our room, we complain to manager he said i give u new room and i checked it before you go there. Again we found coxkroaches. I suggest to all passengers , pls dnt book this hotel.

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Helpful?
Thank ghoghnoss
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear Sir/Madam, Thank you for taking time to share your experience with us. Please accept our sincere apologies on your unfavourable experience during your most recent stay with us. Rest assures that we take your feedback seriously and we will continue working toward in providing a comfortable experience for all of our guests. Thank you. Sincerely, Wang Chen Yee Hotel...

Malaysia
Reviewed 3 weeks ago

The only positive things i could comment about this hotel were the spacious room and the tasty breakfast. The first disappointment happened during check in when the uninterested and unfriendly staff told me that all seaview rooms were full and without apologising or try to make it more palatable, in a patronizing manner she told us the city view room...

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Helpful?
Thank KayTon83
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear Kay, Thank you for taking time to share your experience with us. We regret to learn that your most recent stay with us was not up to your expectation. Please accept our sincere apologies for the service your experienced and the condition of the room during your stay. We will continue working toward improving our service and providing an...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

It was my first time staying at Northam All Suite Penang. Not sure is it a 4 star or 3 star place. Hotel is quite old. Rooms are below expectations and nothing much to shout about. It is quite old and some touch of modernity may be good. Room windows are covered in algae which looks so bad. Stingy with...

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Helpful?
Thank Adrian L
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear Mr Adrian, Thank you for your feedback. We regret to learn of the unfovourable experience during your recect stay with us. Please accept our sincere apology for the service you experienced and the condition of the suite during your stay. Rest assures we will continue working toward in providing exceptional service and upkeeping our facilities. We look forward to...

Canberra, Australia
Reviewed 4 weeks ago

We were not impressed that the man who took our luggage up to the room then asked us for a tip. Surely tips are given because people recognise good service. We did not like this pressure. Room cleaning was disappointing. We had to ask that the floor be mopped properly and that towels and a bath mat be made available....

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Helpful?
Thank Coolag
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear Sir/Madam, Thank you for taking time to share your experience with us. Please accept our sincere apology for the service you experienced and the cleanliness of the suite during your stay. Rest assures that we are commited and working toward in providing exceptional service and upkeeping our facilities. We look forward to welcoming you back to our hotel in...

Al Muharraq, Bahrain
Reviewed 5 weeks ago via mobile

We spent two nights at the hotel and we were comfortable. The hotel is clean, the staff very friendly and helpful and the breakfast caters for western and eastern tastes. The suites are very spacious, the room clean and the jacuzzi lovely. The only drawback is that the hotel could do with new towels - a small thing but the...

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Helpful?
Thank Margarithe
WangChenYee, Hotel Manager at The Northam All Suite Penang, responded to this review

Dear Ms Magarithe, Thank you for your kind review. We are delighted to hear that you had an enjoyable stay with us and you liked the spacious suite with jacuzzi. We are in the process to replace the towels in our hotel and we look forward to welcoming you back to our hotel soon. Best Regards, Wang Chen Yee Hotel...

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Deluxe Suite Sea View (60)
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Junior Suite Sea View (57)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Northam All Suite, Penang is strategically located in the heart of Penang's commercial and leisure district. The hotel offers easy access to the city's historical and cultural landmarks. The spacious suites, refined with homely earth tone finishings, Jacuzzi and modern amenities will pamper your every whim.The 142 splendidly furnished and cozy suites are replete with opulent accommodations complete with panoramic views of the iridescent sea. Watch the sky light up in a glorious sunrise or end the evening with the sunset as day turns to dusk. This is a stay in ultimate indulgence. The Hotel is located in the heart of the new business and commercial district and less than five minutes away from all major shopping complexes and Gurney Drive. It is 20 km away from the Penang International Airport, approximately 20 minutes by road or 4 hours drive via the North-South Expressway from Malaysia's capital city, Kuala Lumpur. ... more   less 

Additional Information about The Northam All Suite Penang

Address: 55 Jalan Sultan Ahmad Shah, George Town, Penang Island 10050, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $56 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Northam All Suite Penang 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Northam All Hotel Georgetown
Northam All Suite Georgetown
Northam All Suite Hotel Georgetown
The Northam All Suite Penang George Town, Malaysia
Hotel Style:
#5 Spa Hotel in George Town
#13 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from The Northam All Suite Penang staff and other travellers.
6 questions
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Questions? Get answers from The Northam All Suite Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for sea view room, Corner suites are larger, Would suggest to explore the local breakfast around Penang instead of the hotel food”
  • Water sprouting out
  • Crack on the sides.
  • The leaking jacuzzi.
  • Algae on the windows (outside of the building)
  • Requested for a double bed but what I got was 2 single beds placed side by side
  • Blood stain on the pillow case
adrianlM4796IY, 26 Apr 2017 | Read review
“Rooms with seaview, trust me”
Orange_le_Voyageur, 7 Dec 2016 | Read review
“All rooms are Bad”
arvindergrewal, 22 Nov 2016 | Read review
“when you book, indicate type of room, which then will be pre-prepared for you”
BasilF15, 14 Nov 2016 | Read review
“High floor facing the ocean”
KaKwok, 28 Sep 2016 | Read review
5 of 5
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US$43* /night
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Prices are for 1 room, 2 adults
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