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G Hotel Gurney

Traveller (1486)
360
Panoramas (25)
Room & Suite (670)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience.
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS
1,889Reviews
1,925Photos
29Q+A
100Room tips
Traveller rating
  • 851
  • 737
  • 190
  • 55
  • 56
Time of year
Traveller type
Language
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  • English
Popular mentions
We booked 4 executive rooms from 16-19/Mar. The staffs were friendly and professional. The kids couldn't stop helping to the free M&Ms replenished daily in the fridge. What I liked best is the availability of Netflix which I can use my account to keep the kids on sofa. One
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Response from PenangGHotel, General Manager at G Hotel Gurney
Responded yesterday
Dear Guest, Thank you for staying at G Hotel Gurney and posting your experience on TripAdvisor. We are delighted to read that you and your family enjoyed your stay. We have noted on the comments regarding the sound proofing and will look into what we can done to resolve this. Once again, thank you for taking the time to write and we look forward to welcome you back in the near future. Kind regards Michael Michael Hanratty General Manager
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Overview: From the airport pickup that never showed up to us lugging our luggages around to our rooms, the hotel’s saving grace was the team on level 15 (specially Mr Krish and Ms Harvindar), it’s location and it’s sister hotel. Room: spacious, comfy beds and pillow menu.
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Response from PenangGHotel, General Manager at G Hotel Gurney
Responded yesterday
Dear Guest, Thank you for staying at G Hotel Gurney and sharing your experience on TripAdvisor. I was delighted to read you enjoyed your stay, albeit after the rocky start. We train and remind all our staff to be attentive and courteous and I regret that we did not meet your expectations on this occasion. Please rest assured that I had raised your feedback to our Front Office Manager and appropriate action has been taken to improve the service. Our apologize for the inconvenience caused. Once again, thank you for bringing your experience to our attention which has given us the chance to address this and to ensure it does not happen to other guest. I do hope to welcome you back to show you our commitment to service excellence. Kind regards Michael Michael Hanratty General Manager
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A nicely located hotel not too far from town and yet have closed eateries and malls. Comfy rooms, good breakfast spread. Just too bad the view in front of the hotel will be gone in a few years due to reclamation of land and a new highway construction
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Response from PenangGHotel, General Manager at G Hotel Gurney
Responded yesterday
Dear Guest, Thank you for staying at G Hotel Gurney and sharing your review on TripAdvisor. We are delighted to read that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards Michael Michael Hanratty General Manager
Read more
I have stayed here 3 or 4 times a year (at G Gurney, or G Kelawai, both part of same complex). I really like the location, and they have a good gym, which is why I stay here. This hotel could get 5 star ratings if the service and attention to detail were consistent and top
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Response from PenangGHotel, General Manager at G Hotel Gurney
Responded 5 days ago
Dear Guest Thank you for taking the time to write of your experience during your recent stay at G Hotel Kelawai. It was disappointing to read that this was a less than satisfactory stay. The areas you have highlighted, in particular the unfriendly and unwelcoming service by the Team is certainly alarming and goes against everything we consistently strive for. Service is the key to the success of the hotel and it is very frustrating that you have experience this poor encounter, and it is further disheartening considering the usual excellent comments we receive. I sincerely apologize for this and can assure you, proactive measures have been put in place to ensure this does not occur in the future. Regarding our loyalty program, the hotel is a member of One World Enrich program and guest can accumulate points on Enrich program when booking an applicable rate. Once again, thank you for bringing your experience to our attention which has given us the chance to address this and to ensure it does not happen to other guest. I do hope to welcome you back to show you our commitment to service excellence. Kind regards Michael Michael Hanratty General Manager
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I stayed in G Hotel with my spouse and 2 teenagers. Lovely stay, it's my second time staying in this hotel. Love the amenities around here. There is no shortage of food or shopping. Getting to the city centre for cafe hopping and sightseeing is easy and cheap with Grab. I took a
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Response from PenangGHotel, General Manager at G Hotel Gurney
Responded 5 days ago
Dear Guest, Thank you for staying at G Hotel Gurney and sharing your wonderful experience on TripAdvisor. We are delighted to read that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards Michael Michael Hanratty General Manager
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorG Hotel Gurney
The L Suite at the G Hotel Gurney
Professional photo exclusively commissioned by TripAdvisorG Hotel Gurney
The L Suite at the G Hotel Gurney
Professional photo exclusively commissioned by TripAdvisorG Hotel Gurney
The Executive Suite at the G Hotel Gurney
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123456133
Any idea if there are hairdryers in the room?
Yup they have
0 votes
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Thank you for the message. We do have limited L Suites that have a washer and dryer in the room however it is subject to availability. Apart from that, the hotel does have a 24 hour Laundry service. Looking forward to welcoming you to the hotel.
0 votes
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Do all executive rooms and suites come with access to the club lounge and breakfast?
As far as i know, Yes they do....
1 vote
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sorry, don't have a clue what medical tourism is. But after staying here in december 2017 I wouldn't be surprised that it took several hours for them to have your room prepared.. best advice would be to stay at the E&O or somewhere else nice
1 vote
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Very bad security in Penang G Hotel, the housekeeper can directly get in your room and take your watch, the management team & CCTV is just like a sh*t!
0 votes
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123456
"They have ocean views."
"Club rooms have benefits and well worth it."
"best views & quieter floor"
"Seaview rooms will be better as the other side of the building has no view at all."
"Family option is the executive 2 bedroom suite."
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PRICE RANGE
US$115 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
g hotel georgetowng hotel penang
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
312
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