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G Hotel Gurney

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G Hotel Gurney
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1,474 Reviews from our TripAdvisor Community

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Showing 1,350: English reviews
Singapore
Reviewed 3 weeks ago

Location Next to the malls. No problem getting shopping done. Plenty of food options. 10-min walk to Gurney Drive Hawker. Room Bathroom are not clean. Stain near the floor near the dustbin as well as near the toilet bowl (which was disgusting). Being a top notch hotel, the amenities are disappointing. Red colour tissue cover. Fucha pink dustbin. Red and...

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Helpful?
Thank amg0111
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Firstly, I was sorry to learn of your concerns with your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. It was never our intention to cause you further distress and to this effect, we will definitely be investigating your feedback and appropriate action will be taken to...

Penang, Malaysia
Reviewed 3 weeks ago

Went for buffer dinner on Friday night... The description of the buffet items has attracted me to go there. The hotel looks impressive and beautiful, so went there with high expectation.... It turns out, very disappointed. The food quality does not match with the hotel reputation. The grill lobster is not fresh, and the prawns are over cook. The dessert...

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Helpful?
Thank Rose_Pg14
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, First of all, thank you for sharing your dining experience on TripAdvisor. We have noted on the comments of the food quality and buffet offerings and it is indeed through constructive feedback such as yours that we can fine tune and improve our offering. I can however assure you that we pride ourselves on the quality and in...

Penang
Reviewed 3 weeks ago

I was invited to a buffet by Danai Spa at Ghotel, food was really good, presentation superb, taste nice and overall good choice. Atmosphere was lovely at the old soy and sesame resataurant. Toilets were clean and equipt with toilet roll and handtissue

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Helpful?
Thank Eva P
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for reviewing our buffet spread on Tripadvisor. We are happy to read that you enjoyed the buffet and look forward to welcoming you back to try our Food & Beverage outlets in the future. Should you wish to receive our monthly newsletter which highlights the Food and Beverage offerings, please send us an email at g4u@ghotel.com.my...

Subang Jaya, Malaysia
Reviewed 4 weeks ago

The hotel is well connected to G hotel kelawai with a buggy that will drop you there easily. You can even take a short walk ~3mins. The room was facing the beautiful sea . Very spacious and a lovely bathroom. Huge bed and a sting chair. I liked the natural body wash and shampoo. Natural and fresh scent. Just a...

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Helpful?
Thank Edwin_Irene
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, I would like to thank you for your review on TripAdvisor following your recent visit. G Hotel Kelawai does offer a new and different offering from the G Hotel Gurney which gives our guest greater choices be it rooms, food & beverage outlets etc. and even pools as guest at either property can enjoy all the facilities of...

London, United Kingdom
Reviewed 4 weeks ago

Was looking place to stay in George Town, my wife recommended this hotel as she stay before. We booked Standard room, however during our arrival, was told the room was upgraded to Suite!!!! The staff told me it was upgrade by Expedia!! What a day! We stay for 2 nights, really please and enjoy, which i hope i can be...

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Helpful?
Thank lianpang
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for sharing your wonderful review on Tripadvisor. It is our great pleasure to read that your stay was fantastic and you were impressed with our Suite. We look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

Reviewed 4 weeks ago

Lovely hotel, great location and I really enjoyed my stay. However, the stay was marred by bad, unresponsive customer service! I was wrongly charged upon check in (supposed to be pre-authorization, turned out to be a direct charge). Upon checkout, the front office person refused to cancel transaction and promised to call. They did call but still refused to cancel...

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Helpful?
Thank Shmelmc
Reviewed 4 weeks ago via mobile

Personally I'm a returning customer and let me make this short and simple. Eight of us were staying at GHotel Gurney from Nov 11 to 13. Hotel staffs are courteous and helpful particularly Zainal their Concierge kind enough to go above and beyond making our trip enjoyable!

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Helpful?
Thank Leonardy M
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for your wonderful review on TripAdvisor and I am very proud to read that our team has provided excellent service especially from Zainal, his efforts deserve to be applauded and rest assured due recognition will be extended accordingly. We look forward to welcoming you back in the future for another memorable experience. Kind regards, Michael Hanratty...

Tokyo, Japan
Reviewed 4 weeks ago

This is a fine hotel for business and proximity to higher-end shopping in Penang. If you're interested in the heritage area, however, this is nowhere near that (about 15 minutes away by car). View of the "water" though when the tide goes out it's just 2km of dense mud and construction work to reclaim land. Room was as expected and...

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Helpful?
Thank Erik3626
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, First and foremost, I would like to extend my sincere apologies on the less than satisfactory experience that you encountered during your recent stay The internet speed issue you not so positively experienced will be discussed with our IT manager and further actions will be taken to ensure our guests are offered the best facilities and services. We...

Munich, Germany
Reviewed 4 weeks ago via mobile

Second time in G-hotel. Nice stay. Booked access to executive floor. You can also breakfast there. Less option but less noise. In the evening 6-8pm happy hour. Free beer, red and white wine and drinks free. Also Softdrinks. Small buffet with some nice Asian style snacks. Room fine and clean. Free minibar refill available. 4 cans of Softdrink and two...

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Helpful?
Thank Jesse J
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for sharing your recent experience on TripAdvisor and we are happy to read that you enjoyed the stay. Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

Singapore
Reviewed 2 November 2016 via mobile

Recommended by a friend, we booked 4 rooms in G hotel gurney on a family trip to Penang. Upon entering the hotel, was impressed with the beautiful lobby. Upon efficient check in, we were even more impressed with the rooms. we had 4 rooms on the same floor and 2 of the rooms had beautiful Seaview! 1 of the room...

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Helpful?
Thank BBK_8
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, First of all, thank you for choosing us as your preferred hotel in Penang. I do hope that your father is recovering well now and it is our great pleasure to read that you enjoyed your overall stay with us and were impressed with the excellent services rendered by our team. Once again, thank you for taking the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience. ... more   less 

Additional Information about G Hotel Gurney

Address: 168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $136 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — G Hotel Gurney 4.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, HotelTravel.com, Ctrip TA, Priceline, Odigeo, Travelocity, Asiatravel.com Holdings and ACCOR so you can book your G Hotel Gurney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
g Hotel Georgetown
g Hotel Penang
G Hotel Gurney Penang/George Town, Malaysia
Hotel Style:
#2 Business Hotel in George Town
#6 Luxury Hotel in George Town
#6 Family Hotel in George Town
#7 Romantic Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from G Hotel Gurney staff and other travellers.
14 questions
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2 months ago
over a year ago
George Town, Malaysia
5 days ago

See all questions (14)

Questions? Get answers from G Hotel Gurney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good to book the hotel on Agoda.com (I did mine a few times at a reasonable price).”
  • Distant Seafront View from the pool side
 of 5 bubbles ericlhlo, 3 Dec 2016 | Read review
“Great view of the ocean in front, but rooms seems a bit dated and need refurnishing.”
 of 5 bubbles maninstride, 27 Nov 2016 | Read review
“Room in the higher floor is less noisy, and i suggest ask for a room that facing the sea. you can have a very nice scenery”
 of 5 bubbles frandys2016, 27 Nov 2016 | Read review
“Stay in g hotel gurney instead of kelawai for the seaview”
 of 5 bubbles Edwin_Irene, 12 Nov 2016 | Read review
“Check that you are correctly charged upon check in and check out? Getting a refund or cancelling the transaction is a nightmare!”
 of 5 bubbles Shmelmc, 11 Nov 2016 | Read review
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