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G Hotel Gurney

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G Hotel Gurney
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1,524 Reviews from our TripAdvisor Community

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Showing 1,399: English reviews
Singapore
Reviewed 21 March 2013

G Hotel's entrance is impressive, I must say. I quite liked the lobby area, vast open space and modern decor. Check-in was pretty fast as staff were efficient and attentive. We were also given a late check-out for 130pm for our departure day. The corridors to our room were stuffy and hot, didn't seem like there was any ventilation. We...

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Helpful?
1Thank bizarrebeings
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear bizarrebeings, Thank you for taking the time to provide valuable feedback regarding your stay. We are very pleased to hear that you found many aspects of our hotel to be positive and that the team provided efficient and professional services. In regards to the temperature in the corridor, I have asked our Engineering team to review. Once again, thank...

Reviewed 18 March 2013 via mobile

I was given two 10th floor sea-facing units. The view was awesome and the beds were first-class clean and soft. We all enjoyed our sleep at night. The breakfast was perfect too - fantastic variety & freshness of the fruits & vegetables(salad)!!! Worth every cent.

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Helpful?
1Thank oystergal
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear oystergal, Thank you for taking the time to post your review regarding your recent stay in our hotel. We were delighted to read that you have been overall impressed with the quality of our hotel. Your kind comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us....

Barcelona, Spain
Reviewed 17 March 2013

The hotel is new and at first impression it is a modern/fancy place. The gourney plaza shopping mall is one of the biggest malls in Penang and is just attached to the hotel. However, the staff has a very bad customer service. There were 3 staff members chatting while I checked in and they saw me but continued talking for...

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Helpful?
2Thank Henry T
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Henry T, Firstly, may I apologise for the disappointment you have expressed regarding your recent stay with us. I understand your frustration that you are not been approach immediately upon check in. We train and remind all our staff to be helpful and courteous and I regret that we did not meet your expectations on this occasion. You have...

Sydney, Australia
Reviewed 15 March 2013

Location is next to a very large shopping centre and was convenient. The room was quite large with a king size bed The views from our room were beautiful as we watched the moon cake festival parade go pass. There were top class services both in our room and throught out the hotel. Only 1 negative the costs were a...

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Helpful?
1Thank 2mumies
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear 2mumies, It is certainly a great pleasure to have received your feedback and I thank you for the time you have taken to describe and post your comments in TripAdvisor. We truly appreciate you acknowledging the wonderful experience while staying with us recently as customer satisfaction is amongst our highest priorities and it is always gratifying to receive such...

Tees Valley
Reviewed 15 March 2013 via mobile

Located in the hub of Gurney Plaza surrounded by ultra modern shopping Malls. Reception staff extremely pleasant,helpful and courteous. Lifts to all floors fast and plentiful. Rooms large with comfortable King beds and spacious bathroom with every toiletry you need including tooth brushes. Breakfast was good with a large selection of eastern & western foods being topped up all the...

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Helpful?
Thank jamesTeesValley
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear jamesTeesValley, Thank you for taking the time to share your recent stay experience in Tripadvisor. I was most pleased to read that overall you enjoyed your stay with us. We will review your various comments on soundproofing and TV channel to see what we can do to improve these in the future, plus the condition of the carpet is...

Kuala Lumpur, Malaysia
Reviewed 14 March 2013

Location next to a major shopping centre was very convenient to my family. Beds were really big so much so that I did not need an extra bed for my 15 year old son. ( I actually wanted an extra bed but the guest service receptionist asked us to check to beds first before committing to one!) Cleanliness was superb....

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Helpful?
Thank WLCHONG
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear WLCHONG, Thank you very much for choosing G Hotel during your recent stay and sharing your feedback on Tripadvisor. I am delighted to learn that your stay with us was enjoyable; your feedback is highly appreciated because your satisfaction and comfort are our main aim. Once again, thank you for your constructive feedback. We are grateful for your support...

watford
Reviewed 14 March 2013

You can not but be impressed as soon as you enter this hotel with it's large reception. Check in was very easy with a free ice cream whilst you details are processed. My room was huge with a fantastic bath and shower. Plus free soft drinks in minibar. All the staff acknowledge you and you are made welcome everywhere. The...

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Helpful?
Thank Philkeating
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Philkeating, Thank you for taking the time to provide valuable feedback regarding your stay. We are very pleased to hear that you found many aspects of your stay to be positive such as the location and the room. In addition, your kind comments on our services are greatly appreciated and have been shared with our team, to let them...

Singapore, Singapore
Reviewed 10 March 2013

Stayed 3 nights in Penang in mid Jan. It was a very spacious room for three. As we came arrived early morning in Penang, the hotel allows us to check-in early. The fridge had complimentary soft drinks, Bottles of mineral water are refilled daily. Bathroom had a nice view to overlook the sea.. (but be reminded to draw your blinds!)...

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Thank Yi Ling W
Hong Kong
Reviewed 8 March 2013

The G flatters a little to deceive - the entrance lobby is busy but chic, the check-in smooth and the first impression of the room is strong, with plenty of space and an attractive four-poster. A view of some sea would have been nice, but obviously not all the rooms can have that. But then the little details like the...

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Thank Henry229
Kuala Lumpur, Malaysia
Reviewed 8 March 2013

very stylish hotel. comfortable bed.food was good. staffs were friendly. very clean rooms. bedside radio is a bonus for travelers. i frequented this hotel whenever i go to penang for my business trip. always fully booked. must reserve atleast 2 weeks prior check-in. 2 thumbs up for this hotel!

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Thank Raden M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience. ... more   less 

Additional Information about G Hotel Gurney

Address: 168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $121 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — G Hotel Gurney 4.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
g Hotel Georgetown
g Hotel Penang
G Hotel Gurney Penang/George Town, Malaysia
Hotel Style:
#2 Business Hotel in George Town
#6 Family Hotel in George Town
#6 Luxury Hotel in George Town
#7 Romantic Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from G Hotel Gurney staff and other travellers.
16 questions
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Questions? Get answers from G Hotel Gurney staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Ocean" view is limited to maybe 6 or so. The rest would be a partial view of the ocean or pool view room.”
 of 5 bubbles 3musketeers24, 19 Feb 2017 | Read review
“You're paying a premium price so any room would be good”
 of 5 bubbles D2867MJscottp, 17 Jan 2017 | Read review
“Request Bay facing room”
 of 5 bubbles 783MichelleC, 3 Jan 2017 | Read review
“Ask for room with sea view.”
 of 5 bubbles Megan_Lim, 29 Dec 2016 | Read review
“sea view rooms are the best as the large windows face the sea instead of the shopping complex or it's car parks”
 of 5 bubbles Melissa_Cornelius, 26 Dec 2016 | Read review
5 of 5