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G Hotel Gurney

Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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1,564 Reviews from our TripAdvisor Community

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Showing 1,436: English reviews
Sydney, Australia
Reviewed 15 March 2013

Location is next to a very large shopping centre and was convenient. The room was quite large with a king size bed The views from our room were beautiful as we watched the moon cake festival parade go pass. There were top class services both in our room and throught out the hotel. Only 1 negative the costs were a...

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Helpful?
1Thank 2mumies
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear 2mumies, It is certainly a great pleasure to have received your feedback and I thank you for the time you have taken to describe and post your comments in TripAdvisor. We truly appreciate you acknowledging the wonderful experience while staying with us recently as customer satisfaction is amongst our highest priorities and it is always gratifying to receive such...

Tees Valley
Reviewed 15 March 2013 via mobile

Located in the hub of Gurney Plaza surrounded by ultra modern shopping Malls. Reception staff extremely pleasant,helpful and courteous. Lifts to all floors fast and plentiful. Rooms large with comfortable King beds and spacious bathroom with every toiletry you need including tooth brushes. Breakfast was good with a large selection of eastern & western foods being topped up all the...

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Helpful?
1Thank jamesTeesValley
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear jamesTeesValley, Thank you for taking the time to share your recent stay experience in Tripadvisor. I was most pleased to read that overall you enjoyed your stay with us. We will review your various comments on soundproofing and TV channel to see what we can do to improve these in the future, plus the condition of the carpet is...

Kuala Lumpur, Malaysia
Reviewed 14 March 2013

Location next to a major shopping centre was very convenient to my family. Beds were really big so much so that I did not need an extra bed for my 15 year old son. ( I actually wanted an extra bed but the guest service receptionist asked us to check to beds first before committing to one!) Cleanliness was superb....

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Helpful?
Thank WLCHONG
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear WLCHONG, Thank you very much for choosing G Hotel during your recent stay and sharing your feedback on Tripadvisor. I am delighted to learn that your stay with us was enjoyable; your feedback is highly appreciated because your satisfaction and comfort are our main aim. Once again, thank you for your constructive feedback. We are grateful for your support...

watford
Reviewed 14 March 2013

You can not but be impressed as soon as you enter this hotel with it's large reception. Check in was very easy with a free ice cream whilst you details are processed. My room was huge with a fantastic bath and shower. Plus free soft drinks in minibar. All the staff acknowledge you and you are made welcome everywhere. The...

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Helpful?
Thank Philkeating
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Philkeating, Thank you for taking the time to provide valuable feedback regarding your stay. We are very pleased to hear that you found many aspects of your stay to be positive such as the location and the room. In addition, your kind comments on our services are greatly appreciated and have been shared with our team, to let them...

Singapore, Singapore
Reviewed 10 March 2013

Stayed 3 nights in Penang in mid Jan. It was a very spacious room for three. As we came arrived early morning in Penang, the hotel allows us to check-in early. The fridge had complimentary soft drinks, Bottles of mineral water are refilled daily. Bathroom had a nice view to overlook the sea.. (but be reminded to draw your blinds!)...

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Helpful?
Thank Yi Ling W
Hong Kong
Reviewed 8 March 2013

The G flatters a little to deceive - the entrance lobby is busy but chic, the check-in smooth and the first impression of the room is strong, with plenty of space and an attractive four-poster. A view of some sea would have been nice, but obviously not all the rooms can have that. But then the little details like the...

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Thank Henry229
Kuala Lumpur, Malaysia
Reviewed 8 March 2013

very stylish hotel. comfortable bed.food was good. staffs were friendly. very clean rooms. bedside radio is a bonus for travelers. i frequented this hotel whenever i go to penang for my business trip. always fully booked. must reserve atleast 2 weeks prior check-in. 2 thumbs up for this hotel!

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Thank Raden M
Singapore
Reviewed 5 March 2013 via mobile

I expected more from this G stylish hotel for the price paid.. I was having a lower corporate contract rate published in our company staff portal which indicated valid until 31 March 2013 but the reservation department insisted the price had increased. the price is almost what i paid for my stay with ritz carlton KL, but as the brand...

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Helpful?
Thank shironuhiubu
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear shironuhiubu, Thank you for taking the time to post your review regarding your stay in our hotel. It is disappointing to read you were not satisfied with our Aigner toiletries. We are constantly upgrading and enhancing our hotel, however my apologies if you have found otherwise. In regards to the question of the deposit which is collected upon check-in...

NSW
Reviewed 5 March 2013

Spent a week there recently on a 'reminiscing' tour of Penang. ( I worked in the area many years ago). The G hotel is located close to the town center and opposite the beach. We had a 2 bedroom unit, very large and well appointed and extremely comfortable. The breakfasts were excellent, though we dined elsewhere for our other meals....

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Helpful?
Thank billyaztec
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear billyaztec, We would like to thank you for taking the time and sharing your opinion with us. It is our great pleasure to learn that you enjoy your stay with us. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Once again, thank you for your...

Switzerland
Reviewed 2 March 2013

Badly organised hotel for non-malaysian managed hotel. Probably GM is not there often. Rooms are spacious, bathroom is not clean; unless you prefer mould, grime and nasal excrements from previous guests. Food is good, yet bad service spoils it all. Staff is numerous, yet badly trained, not customer-focussed, or attentive (exception: bellboys). Servile attitude is lacking. Hospitality course would not...

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Helpful?
Thank Janssenfamily
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Janssenfamily, Thank you for providing us with your constructive feedback and we sincerely apologize for any dissatisfaction with service and other shortcomings you encountered during your stay with us. I was concerned to read about the issues regarding your room cleanliness and the inconsistent service from our housekeeping team. I can assure you this is not the level of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience. ... more   less 

Additional Information about G Hotel Gurney

Address: 168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Price Range: $130 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — G Hotel Gurney 4.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Ctrip TA, Hotwire, Asiatravel.com Holdings, Cancelon, TripOnline SA and HotelQuickly so you can book your G Hotel Gurney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
g Hotel Georgetown
g Hotel Penang
G Hotel Gurney Penang/George Town, Malaysia
Hotel Style:
#2 Business Hotel in George Town
#5 Luxury Hotel in George Town
#6 Family Hotel in George Town
#7 Romantic Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from G Hotel Gurney staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from G Hotel Gurney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with seaview”
  • A view from my room
dhananjoyk, 30 Mar 2017 | Read review
“Rooms are good”
146larsl, 29 Mar 2017 | Read review
“water front view, higher floor”
  • shower
  • 3
  • 1
  • 1
  • 2
  • f
  • 2
  • clear glass view to the room
arikh2013, 15 Mar 2017 | Read review
“Ask for the upper floors and not facing construction, as most areas have building works or noise .”
X7500UQthomasg, 13 Mar 2017 | Read review
“Service in Executive lounge is very nice”
iamdanielv, 24 Feb 2017 | Read review
5 of 5
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