Very bad experience .reached at around 3pm cnt check-in(due to their area got some accidentally case) after 8pm we go bac again (very tired) still can't check in ,waited until around10pm just can go to room!! Most important thing is bitten by bedbugs the hand the body full with the red dots n super damn itchy very horrible!! This case The hotel just passed to their staff simply settled.. apologize without make any compensation This make me very unsatisfied n dissapointed with it!!late check in n both of us bitten by bed bugs 14-16/02 Room No.105
Had a wonderful stay at this boutique hotel in Penang. Situated on a quiet street within walking distance to most major attractions. Had a warm homely feel with free teas, coffees and biscuits in the lobby. My room was compact but most importantly nice and clean, perfectly adequate for those wishing to spend most of their time exploring the island. The main highlight was the staff who went out of their way to make me feel at home. Especially Pin, who could not do enough for me. Her hospitality was excellent - friendly, polite, professional and always with a smile. I cannot thank her enough for making my stay as wonderful as possible. Thank you Pin !
We had a wonderful stay at this hotel. It was my birthday during our stay and the hotel presented me with a birthday cake. One of the friendly staff made coffee for us whenever she was on. All the staff were very helpful and friendly, the room was well cleaned each day and the location was perfect for walking around the heritage area of Georgetown. Well done B Street Hotel, we will be back!! Tanya Ham
The location of the Hotel is perfect. In a quite calm street, but near all the things to see in town. Also just a 5 min walk to a great food court. The staff at the reception, especially Pin is very very helpful, nice ans polite.
It's my daughter's selection when I had sought her support in finding a good hotel for me in Penang. And it was a very good choice I have to say. As soon as I entered all the staff in the front office greeted me with such warmth that I felt family. The staff are not only just good but very helpful, especially IVAN. Thank you all! The room was cozy though petite. The sleep quality was excellent. Quiet, clean room, bed, toilet and linen. The place is right in the middle of the old Penang area and taking a walk from the place is so easy. The only deficiency is there is no complimentary breakfast but a 24 x 7 unlimited hot coffee with three varieties of cookies that include wafers adequately compensates the absence, I guess. I highly recommend the place to lone travellers and couples for a memorable stay. There is lift facility for those who can't climb the stairs too! I myself shall never hesitate staying here, if I have another opportunity to visit Penang again. …