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Ixora Hotel

Hotels.comUS$44*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ixora Hotel
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231 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Reviewed yesterday NEWvia mobile

Stayed one night on 4th February 2017 .... nicely maintained hotel with the feel of new hotel.... the services is good at reception and also room services. Breakfast buffet choice is good enough and what else.... I guess this hotel is the second good choice after The Light hotel in Prai... keep it up!

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Helpful?
Thank Dev R
Subang Jaya, Malaysia
Reviewed 2 weeks ago

I only stayed for 2 nights. Very fast check-in & check-out service. The room is spacious and exactly like the website. It is clean, aircond is functioning well, wifi is fast, TV etc. However it was my first time to experience smartphone is provided for hotel guest. You can make free calls by using the handy smartphone, surf internet, bring...

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Helpful?
Thank NCNG
Moses P, Manager at Ixora Hotel, responded to this review

Dear NCNG : Warmest greeting from Ixora Hotel We appreciated the feedback on our hotel, and we are glad to know that you enjoyed the stay with us. The compliment will definitely motivate our team members for their effort to going extra mile for our guest. Thank you so much for choosing us !! Wish you a great day ahead,...

Reviewed 3 weeks ago via mobile

Friends !! Let me share my experience during my stay with family at this hotel for 2 days. Firstly quality standards of reservation staff & room service is comparable to the worst standards that you can set themselves. Had horrible time while checking in due to poor communication , plus their attitude of care a dam for customer !!! Beware...

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Helpful?
Thank Manjith P
Moses P, Manager at Ixora Hotel, responded to this review

Dear Manjith P : Warmest greeting from Ixora Hotel Thank you for your review We are regrettable to know that we failed to meet your expectation. The communication amongst all parties concern involved, is important for our team member precisely for providing the level of service expectation. Our goal is ensure our guest have a comfortable and pleasant stay with...

Kota Kinabalu, Malaysia
Reviewed 3 weeks ago

the room was very comfortable. The workers here were very friendly and helpful. The service is quite fast. Glad to stay in this hotel. The location is very strategic, next to a shopping mall and is easy for the cab or uber to reach.

Review collected in partnership with handy
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Helpful?
Thank InanBaragas
Moses P, Manager at Ixora Hotel, responded to this review

Dear InanBaragas : Warmest greeting from Ixora Hotel Thank you for commending on hotel facilities as well the services provided by our team members. Your positive review about us will certainly be huge motivation for us. Thank you very much for the compliment. Looking forward your continuous support. Thank You

Petaling Jaya, Wilayah Persekutuan, Malaysia
Reviewed 3 weeks ago via mobile

This is my 2nd time staying in this hotel, the 1st being 2 years back. Overall the hotel is well maintained, the room is great, except the sheet I used was a bit stained, which I did not notice until check out. Other than that I'm very satisfied with the room.

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Helpful?
Thank kxinyun
Moses P, Manager at Ixora Hotel, responded to this review

Dear Kxinyun : Warmest greeting from Ixora Hotel Thank you for choosing us during your recent trip Your comfortable stay is important for us. Our team members constantly look into each detail for providing the best possible stay experience to all our guest. We are glad that we had achieved your expectation. We look forward to serve you in the...

Reviewed 3 weeks ago

the service is very good and the quality of room is OK. This hotel near to mall and others trip destination like Georgetown. I would come here again next year or next business trip. Thank you very much

Review collected in partnership with handy
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Helpful?
Thank yohannes_agustinus
Moses P, Manager at Ixora Hotel, responded to this review

Dear Yohannes_agustinus : Warmest greeting from Ixora Hotel Hope your trip home went well Thank you for your precious time to drop us a review. It's gratifying to know that our team members had done this excellent jobs for satisfying our valuable guest. This compliment will definitely share with them. We look forward on your next visit for providing you...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

The hotel was nice. Near to shopping complax which is enough to but some stuff. The room is very clean. Something different which each room was provided with smart phone with unlimited mobile data access. The phone which can be use by customer. Something different.

Review collected in partnership with this hotel
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Helpful?
Thank wahiza6
Moses P, Manager at Ixora Hotel, responded to this review

Dear wahiza6 : Warmest greeting form Ixora Hotel Thank you for sharing your stay experience. We are delighted that you had enjoyed your stay with us. Yes, we had upgraded our facilities by providing in-room mobile which our guest can enjoyed feely as well as free call to 6 countries. Thank you for your compliment ! Hope to see you...

Reviewed 4 weeks ago

The room is little too small and dark...better if there is a small window..overall is very good. There should be some paintings or decoration in the room so that it is more pleasant and relaxed. The hotel is clean and this is very important for us...

Review collected in partnership with handy
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Helpful?
Thank leesuanc
Moses P, Manager at Ixora Hotel, responded to this review

Dear Leesuanc : Warmest greeting from Ixora Hotel We are appreciated of your effort by notify us. We are sorry for the short-coming which had been highlighted. This notification will be review internally by our management team for better improvement. Overall, it's glad to know that we still meet your expectation. We look forward to welcome you back again. Thank...

Subang Jaya, Malaysia
Reviewed 4 weeks ago

1 of the best hotel I ever had interm of facilities that they provide to the guest. Rich with compliment can drinks and titbits + fruits. Entertainments with 13 channel in TV and radio that can attach with iPod. Besides that they also providing a smart phone with unlimited call for free during guest stay...👍👍👍

Review collected in partnership with handy
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Helpful?
Thank azizul46
Moses P, Manager at Ixora Hotel, responded to this review

Dear Azizul46 : Warmest greeting form Ixora Hotel Thank you for your nice comments Your satisfaction during your stay is great important for us. We are glad that our team members had make it happened. Good to know that you enjoyed our smart phone as well. Thank you for the compliment, and look forward your continue support. Wish you a...

Singapore, Singapore
Reviewed 4 weeks ago

This is my second stay in the hotel. The first stay was in Mar 2017 and it was very pleasant with good service. However, in my second stay here, I find that the hotel was not flexible in providing their service. I booked directly with the hotel for room without breakfast. However, when I checked in, I requested for breakfast...

Review collected in partnership with this hotel
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Helpful?
Thank Mohammad Noor I
Moses P, Manager at Ixora Hotel, responded to this review

Dear Mohammad Noor I : Warmest greeting from Ixora Hotel Thank you for your effort by notify us. We are apologize for the inconvenience caused during your stay. Please assured that this is not our standard practice. The department concern had taken immediate action toward prevention in future. We are so sorry about that !! We sincerely hope this incident...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ideal Place for Private Functions, Business Events & Corporate Activities. ... more   less 

Additional Information about Ixora Hotel

Address: 3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Region: Malaysia > Penang > Seberang Perai District > Perai
Price Range: $59 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixora Hotel 3.5*
Number of rooms: 326
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Questions & Answers

Here's what travellers have asked, with answers from Ixora Hotel staff and other travellers.
3 questions
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Questions? Get answers from Ixora Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors with views”
172abduls, 1 Mar 2017 | Read review
“great location”
932roz, 17 Feb 2016 | Read review
“Nice hotel”
Geste040, 24 Jan 2016 | Read review
“get upper floor for the sea view. check the hotel advertisement at the lobby. during my stay, there's free dinner for any guest that book the room from the ixora's website with breakfast. without noticed it on the board, we wouldnt get the dinner. It's not even told by the person who processed the check in. what a shame.”
robtoyan, 3 Jan 2016 | Read review
“Suite with 2 bedrooms ”
nikmohamedabdbashirn, 18 Dec 2015 | Read review
5 of 5
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US$44* /night
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Prices are for 1 room, 2 adults
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