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Ixora Hotel

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Ixora Hotel
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200 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Reviewed 5 days ago NEWvia mobile

Good service , good breakfast , good lunch , seafood are fresh , that gave me allergic. Haha . Wifi exellent . Room very cleaning , toilet bowl like mirror can look my baldy head. Acctually i heard from my friend. . Haha

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Helpful?
Thank Annas S
Reviewed 4 weeks ago via mobile

The outside of the hotel seemed so so, but the hotel lobby already seemed inviting. The room was very big and spacious! The best 2 nights spent in Penang during Christmas. Even during Christmas, the prices were very affordable. We got more than we bargained for. The bathroom has 2 sinks, a tub and also a standing-shower. Not seen in...

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Helpful?
Thank Mitchie1803
Moses P, Manager at Ixora Hotel, responded to this review

Dear Mitchie1803 : Warmest greeting from Ixora Hotel Many thanks for the compliment on the aspect of our hotel facilities which exceeded your expectation. Nevertheless, the area highlighted will be look into it for our improvement plan. Thank you so much on your effort by notify us. We love to see you in the future. Thank You

Reviewed 4 weeks ago

Excellent service and facilities provided. The room is roomy and private parking is provided for customer Dinner supposedly buffet but due to some reasons, they changed it to a la carte. The food was not really good.

Review collected in partnership with this hotel
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Helpful?
Thank Akramin M
Moses P, Manager at Ixora Hotel, responded to this review

Dear Akramin M : Warmest greeting from Ixora Hotel We are appreciated for you kind review We are so sorry for the food quality provided is below your expectation. This matter risen had been reviewed by our chef and the improvement action is in place. Thank You for the positive feedback on our service, and we hope above incident will...

Malaysia
Reviewed 4 weeks ago

Prime location with big and clean room, car park available, easy access to restaurant or food, next to Megamall and Sunway Carnival Mall by few minutes drive. Local delight with Chinese, Malay or Thai food surrounding.

Review collected in partnership with this hotel
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Helpful?
Thank derrick_teoh
Moses P, Manager at Ixora Hotel, responded to this review

Dear Derrick_teoh : Warmest greeting from Ixora Hotel Thank you for your precious time to drop us a review. We are delighted to know that we have exceeded your expectation. We will sure sharing your compliment to all our team members. We look forward your next visit for other great experience. Happy New year !! Thank You

Singapore, Singapore
Reviewed 16 December 2016

Wonderful and fast check in. Friendly staffs, was also included with free buffet dinner in the package price with breakfast buffet as well. Good food, spacious room, have a swimming pool and also a big mussollah for Muslims to pray if you do not want to pray in your own room. BEside all this, the hotel is just beside a...

Review collected in partnership with this hotel
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Helpful?
Thank shahrulayun
Moses P, Manager at Ixora Hotel, responded to this review

Dear Shahrulayun : Warmest greeting from Ixora Hotel Thank you for your nice comment We are delighted to hear that we have exceeded your expectation during your recent stay with us. Your positive review about us will certainly be encouraging us for seeking way to enhance ours guest experience. Million of Thanks for the compliment. We're looking forward to see...

Shah Alam, Malaysia
Reviewed 1 December 2016

Overall, the room & the toilet is big and clean. Front Desk Service is friendly and excellent but the free dinner did not cater my expectation, as a result I ate at KFC next door. The seminar room is not sound proof and can do better with a sound proof wall.

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Helpful?
Thank Ric Kee F
Moses P, Manager at Ixora Hotel, responded to this review

Dear Ric Kee F : Warmest greeting from Ixora Hotel. Thank You for your precious time to drop us a review. We are sorry for the encounter during your last stay with us. Your concern have been brought to the attention of the hotel management team and our chef will look into the quality for improvement. Nevertheless, thank you for...

Kuala Lumpur, Malaysia
Reviewed 23 November 2016

Nice, clean room with fast wifi. The only gripe I have is that the shower has no hot water. The breakfast was alright I guess. Next to the Pacific mall, an aging shopping establishment. There's a basic gym on the 2nd floor.

Review collected in partnership with this hotel
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Helpful?
Thank hadi23381
Moses P, Manager at Ixora Hotel, responded to this review

Dear Hadi23381 : Warmest greeting from Ixora Hotel. Thank you for share your comments It is regrettable to know about that our team members did not aware of the hot water issue. We are apologies for that, and will definitely look into this matter. We sincerely hope this has not dampened your spirit on trust on our hotel. We look...

Kajang, Malaysia
Reviewed 23 November 2016

Every time I stay at this hotel, I feel real good and at peace. It is a good place to stay alone or with family. Ever since the first time here until now, I still do not have serious complaint about service. One thing for sure, the people here are polite and respectful. I always feel the peace and calm...

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Helpful?
Thank ramlee_rahman
Moses P, Manager at Ixora Hotel, responded to this review

Dear Ramlee_rahman : Warmest greeting from Ixora Hotel. Thank you for your compliment toward our team members for theirs job well done for our valuable guest with positive experience. It will certainly be added boost for them on our journey to provide higher service standard. We look forward to welcome back you for allowing us to serve you the soonest...

Gatton, Australia
Reviewed 7 November 2016

Lacks upkeep a little ...but overall i would stay there again...value for money with breakfast and dinner included in a great price. Very friendly staff. Close to a large shopping mall and food outlets.

Review collected in partnership with this hotel
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Helpful?
Thank Mark W
Moses P, Manager at Ixora Hotel, responded to this review

Dear Mark W : Warmest greeting Ixora Hotel We appreciated for your kind review The simple and clear review had given us the alert on area where we need to strike for the better in order to achieve high standard for ours guest comfort, even though, many of the positive feedback given by ours valuable guest. Thank you for the...

Petaling Jaya, Malaysia
Reviewed 4 November 2016

The service was warm and friendly. The daily newspaper and 2 drink towers were available at the reception counter for the guests' convenience and refreshment. I was upgraded to a Deluxe King room during check-in. The room was spacious and clean, just don't look out the window. The upgraded bathroom toiletries were nice but I must have missed out on...

Review collected in partnership with this hotel
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Helpful?
Thank mugww
Moses P, Manager at Ixora Hotel, responded to this review

Dear Mugww : Warmest greeting from Ixora Hotel Thank you for your observation and feedback as it will allow us to improve and achieve the high level of service standard. We are sorry for the shortfall where the area need action for improvement. Our team members will continually fine tuning for enhance the positive guest experience. We hope the incident...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ideal Place for Private Functions, Business Events & Corporate Activities. ... more   less 

Additional Information about Ixora Hotel

Address: 3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Region: Malaysia > Penang > Seberang Perai District > Perai
Price Range: $51 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixora Hotel 3.5*
Number of rooms: 326
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Ixora Hotel staff and other travellers.
2 questions
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Questions? Get answers from Ixora Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location”
 of 5 bubbles 932roz, 17 Feb 2016 | Read review
“Nice hotel”
 of 5 bubbles Geste040, 24 Jan 2016 | Read review
“get upper floor for the sea view. check the hotel advertisement at the lobby. during my stay, there's free dinner for any guest that book the room from the ixora's website with breakfast. without noticed it on the board, we wouldnt get the dinner. It's not even told by the person who processed the check in. what a shame.”
 of 5 bubbles robtoyan, 3 Jan 2016 | Read review
“Suite with 2 bedrooms ”
 of 5 bubbles nikmohamedabdbashirn, 18 Dec 2015 | Read review
“Ask for king size bed with no extra charge”
 of 5 bubbles kimkheongh, 14 Dec 2015 | Read review
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