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The Klagan Regency

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The Klagan Regency
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834 Reviews from our TripAdvisor Community

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Showing 715: English reviews
Perth, Australia
Reviewed 25 June 2011

The Hotel for a Novotel was shocking. Poor Service from Staff, hardly spoke English. Breakfast was cold everyday, Rooms were disgusting. Very old, wallpaper all peeling of walls, smelt shocking with moisture. Internet didn't work and way too far out of town. Views were of flats even being shifted from original room which was filthy, and next room they gave...

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1Thank dudley35
An Accor traveller
rintii tael
1 review
Reviewed 24 June 2011

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A TripAdvisor Member
Kuala Lumpur
1 review
Reviewed 23 June 2011

It is my first time to Kota Kinabalu, Sabah. I find the Hotel very comfortable and nice to stay. Breakfast, restaurant and services overall are excellent. The interior of the room and hotel are perfectly decorated and well organized. It is value for money to pay a visit and I should pay another visit here again. The least I like...

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Kuala Lumpur, Malaysia
Reviewed 22 June 2011

The hotel doesn't have a good link with their internet booking companies, so they didn't have our online reservation and then it took approximately 45mins for them to check us in. We had requested non-smoking twin rooms,but the hotel informed me that they didn't have enough sheets available to allow my brother and I to stay in a twin room,...

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1Thank Clarkychili8
A TripAdvisor Member
Bandar Seri Begawan
1 review
Reviewed 21 June 2011

we just had a very pleasant and convenient stay at your hotel, although we arrived early at the hotel due to our flight arrivals along with my little boy n baby girl but the reception manage to get us our room ready at 12.30pm since check in time is at 2pm... thanks a lot.. the room that we stayed is...

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Reviewed 21 June 2011

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Thank Lothar J
Singapore
Reviewed 13 June 2011

Room is clean and spacious with kingsize bed. Extra bed is foc. Breakfast for teenagers is foc. Internet connection in room is foc. Hotel is next to big shopping mall. There's free shuttle bus to and fro city which is about 20 minutes away, allowing you to catch a small 'country and city tour' foc.

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Thank SusuSin
A TripAdvisor Member
malaysia
1 review
Reviewed 12 June 2011

When we arrived in the hotel, we were greeted with a genuine smile of the bell boy that ushered us to the reception area for our check in data. The counter staff was also warmly accepted us eventhough she looked a bit tired due to the heavy season and there were huge crowd at the lobby. Our luggages were sent...

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Sydney, Australia
Reviewed 12 June 2011

good hotel, value for money if going with kids, staff were very pleasant and kind always willing to help,buffet breakfast must rate up there, variety of food, western or oriental.if you tend to stay at novotel stay in a priemier suite,you pay slightly more but you get better views aswell they provide little extras in deals., aswell they provide you...

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Thank eldabel
Manila
Reviewed 9 June 2011

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Thank Bong M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more   less 

Additional Information about The Klagan Regency

Address: Tb-00-01 | 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia (Formerly 1 Borneo Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $55 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Klagan Regency 3.5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
Accor Kota Kinabalu
Kota Kinabalu Novotel
The Klagan Regency Kota Kinabalu, Sabah
Hotel Style:
#8 Spa Hotel in Kota Kinabalu
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“attached with shppoing mall”
 of 5 bubbles alexwilliamlds, 13 Mar 2017 | Read review
“Choose one which faces the road for a better view.”
 of 5 bubbles jeremyt875, 26 Nov 2016 | Read review
“Ask for higher floor unless you want to see roofs...”
  • Roofs
 of 5 bubbles zhiyibb, 21 Nov 2016 | Read review
“If you are coming with a car, do not stay at this hotel. Unless you need the exercise.”
 of 5 bubbles 751hanafia, 4 Sep 2016 | Read review
“Spacious room with good view”
 of 5 bubbles kia5, 29 Jun 2016 | Read review
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