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Courtyard Hotel @ 1Borneo

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94 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Perth, Australia
Reviewed 22 August 2016

Staff Service / Front Desk - Non-smiling faces - Slow and chit-chating while I and the rest waited - They called their colleagues and they were transferred to one and another. Lack of training and management. Environment - Lobby was warm and dirty. - Front Desks was damaged from daily wear and tear. - Sofa was very .. untidy and...

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Thank KhinChong
Brisbane, Queensland, Australia
Reviewed 19 August 2016

Having now stayed at most of the hotels at One Borneo Mall (and viewed the Tune/Air Asia option next door), my advice is they all have similar problems, all very poorly constructed (only 8 years old). The staff try their very best to present an acceptable product. The Courtyard is ok with the only complaint being no wi fi in...

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Thank Sailcraft
Reviewed 15 August 2016

I chose this hotel out of concern for the location for my business trip. But will not recommend to others if you are coming to the area due to my experience. First of all, I paid mre for the room type advertised as having a mountain view. I got lower floor room, with a window that faces the back lane...

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Thank P H
Reviewed 6 July 2016 via mobile

We'd actually stayed around the 1borneo area for 3 days at the grand borneo hotel (and it was lovely) but had to stay an extra 2 days due to an emergency (and the latter was fully booked) and boy, it's as if we'd gone from a good hotel to a bad one. The room was not as i've expected it...

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Thank amoichoty
Reviewed 27 June 2016 via mobile

Has no wifi in the room (or floor) when it claimed to be available. I noticed something was wrong as soon as I step in the hotel as there wasn't much air conditioning in the lobby. Disappointed with the rooms and its conditions. Didn't provide any kettle. Doors won't close properly and had a little visitor, mr. cockroach. The water...

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Thank Joycelyn F
Singapore
Reviewed 5 June 2016 via mobile

Sad that there was no WIFI in room. Hotel is connected to a mall; you do not have to step out of the building. Get rooms with odd numbers as they have better facing. I had room with even number and the window opened into a blank wall. Hotel can afford to include one or two more dishes to the...

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Thank JamilahAb
Reviewed 19 April 2016 via mobile

When i search under booking. Com stated wifi is available and when i booked and stayed in the hotel it was really dissapointed because wifi is not available in the room and only available in the lobby area. They should informed guests that wifi is not available in the room and its only available in lobby area. Its just disappointed.

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Thank ronneD
Malaysia
Reviewed 15 March 2016 via mobile

Attach with 1borneo Shopping mall. Easy access to shops & eatery. Staff was helpful. Comfy bed & pleasant experience. Breakfast was simple. Need to improve a little bit about the quantity. Food will not available if u turns out late for breakfast

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Thank Susilawati I
Borneo
Reviewed 29 December 2015 via mobile

Reserved by phone in advance for a holiday trip for family particularly a hotel connected to 1Borneo shopping mall. Used to go to the then Novotel Hotel but changed to Klagan Regency...which was rated worst in tripadvisor. Grand Hotel was more expensive therefore this one was more of value at RM238 for a family room of 360 sq ft. On...

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1Thank mythalbie
Reviewed 26 December 2015 via mobile

I'm originally from Sandakan, and I used to travel to KK but used to stay at friend's place. Just for a change this time, I brought my parents to KK and we checked into this hotel. Initially we're little confused to choose our stay,finally we decided we want to spend time our time at 1B therefore we found hotels at...

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Thank Herman S

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Hotel @ 1Borneo

Address: G-800 1 Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $37 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Hotel @ 1Borneo 3*
Number of rooms: 156
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Also Known As:
Courtyard Hotel @ 1Borneo Kota Kinabalu, Sabah
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Questions & Answers

Questions? Get answers from Courtyard Hotel @ 1Borneo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try other hotels.”
  • A hotel? not too sure..
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 of 5 bubbles KhinChong, 22 Aug 2016 | Read review
“High up with a view so you can tether to your smart phone.”
 of 5 bubbles Sailcraft, 19 Aug 2016 | Read review
“If you can, call to book the room on top floors with mountain view.”
  • Stain on bedsheet with some dust after room was freshly made
  • You can see gaps on the left and right side of the glass doors where the water gets out when sho
  • This is the area that will get massive flood after bath
 of 5 bubbles ukmh2016, 15 Aug 2016 | Read review
“Rooms away from the main road would be more quiet.”
 of 5 bubbles travellerstory12, 11 Jun 2015 | Read review
“Probably choose the higher level of room?”
 of 5 bubbles 659shirleyb, 24 Apr 2015 | Read review
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