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Cititel Express Kota Kinabalu

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Cititel Express Kota Kinabalu
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505 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Seremban, Negeri Sembilan, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2013

Service is ok.. too bad no spoon is provided.. no taps for a water near the toilet.. very friendly and helpful staff.. but taking a long time to check-in.. free parking for customers. others is good.. highly recomanded as the location is near to laundry, restaurants and also Guardiance :)

Helpful?
1 Thank Hafiz_reen
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 January 2013

The hotel is at an excellent location with many good restaurants and convenience store around. The room is tiny and comfortably decorated, yet the cleanliness is not good enough.The service needs improvement. Other than that, I think this hotel is fine

Helpful?
3 Thank HinataBaby
Kuching, Malaysia
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 8 January 2013 via mobile

As usual, up to its usual excellent clean rooms and well-functioning facilities. I was disappointed with the service this time around. Half an hour to check in with only one staff member dealing with a queue of clients while a few others mingled around doing nothing. It was a good 15 mins before someone decided to go get a supervisor... More 

Helpful?
2 Thank Cynfulwords
Hong Kong
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 January 2013

The hotel is at an excellent location with many good restaurants and convenience store around. Free parking is provided. The room is tiny and comfortably decorated, yet the cleanliness is not good enough. I found a small spider web on the wall of my room. The service needs improvement. I stayed there for six nights but I wasn't provided with... More 

Helpful?
1 Thank Pumpking
Lausanne, Switzerland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 January 2013

We booked through hotels.com and upon arrival they asked for a printout of the voucher. It doesnt help if we send by email or show the email on the ipad in front of them. Our room was not very clean (there was hair in the entrance and toilet), checking in of 30minutes (without counting waiting in line) and very very... More 

Helpful?
5 Thank CFR28
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Please accept my sincere apologies for keep you waiting during check in process. Sometimes we may encounter some website booking was not sent to us on time due to technical error. Therefore, in order to verify the booking and the payments, we may spend... More 

Travellers are raving about these Kota Kinabalu hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 December 2012 via mobile

Like the other reviewer said.this hotel has mostly small rooms, we had twin superior room without window..well, superior room should be better than standard in my perspective view, amirite? But it seems the standard room is better CMIIW. The front desk seems superbusy and I have to wait like 15 minutes standing in front of them without greetings from them... More 

Helpful?
Thank marvelousdragon
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Greetings from Cititel Express Kota Kinabalu and thank you for staying with us. Thank you for your feedback and comment about the service and the maintenance of the hotel. Your comments and suggestion are vital for us to keep improving our products and services. We look forward to welcoming you back to Cititel Express Kota Kinabalu again.... More 

Kuala Lumpur
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 December 2012

Its clean but very basic. This hotel has small room. Not comfortable to move around the room. No luggage space. No complimentary tea/coffee, kettle inside the room. They do provide a small room plus ironing room where they placed hot water dispenser. There's hole in the bathroom. You can hear the next door guest activities. Its close to pharmacy and... More 

Helpful?
Thank Playnobabble
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 December 2012 via mobile

The worse experience ever small room n crazy price.. Cant get refund coz bok online but i rather get out from the box.. No window in the room n very diffcult to move around.. Basicly every one need to sit down while 1 person move.. Dats how small it is...

Helpful?
2 Thank Teddyluv
Petaling Jaya, Malaysia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 8 December 2012

I stayed at Citytel for a night recently. Its location is good, lots of eateries nearby, night market, centre point, waterfront and fong yuen cafe beside. Room was small but good enough for one person and one night stay; nice bathroom though. There was nothing much to do in the hotel; i spent most of my time outside sight seeing.... More 

Helpful?
Thank garylim007
Kuala Lumpur, Malaysia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 November 2012

We stayed at Cititel hotel for 3 nights , like everyone mention the room size, very small but it's osy and clean. The wifi is 10RM /day. All staff are very helpful. We couldn't find any rental car ,they offered to arrange the reasonable rental car service for us during the public holiday.

Helpful?
2 Thank Ar0undthew0rld2011
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear Valued Guest, Thank you for staying with us. We are delighted to know that you had an enjoyable stay with us. We look forward to welcoming you back to Cititel Express Kota Kinabalu again in the near future. Kind regards, Sherry Yee Hotel Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Cititel Express Kota Kinabalu

Address: No. 1 Jalan Singgah Mata, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $37 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Number of rooms: 275
Reservation Options:
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Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
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Questions & Answers

Here's what travellers have asked, with answers from Cititel Express Kota Kinabalu staff and other travellers.
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Melbourne, Australia
over a year ago
over a year ago
Hong Kong, China
Kathmandu, Nepal
over a year ago
Grand Prairie, Texas
over a year ago

See all questions (9)

Questions? Get answers from Cititel Express Kota Kinabalu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking and non-smoking rooms”
 of 5 bubbles 08Andre, 16 Nov 2016 | Read review
“Please ask receptionist to get K.K city view room.”
 of 5 bubbles figuramalaya, 2 Nov 2016 | Read review
“Windowless rooms for quieter stay.”
 of 5 bubbles 497julianl, 2 Nov 2016 | Read review
“Sea view rooms do allow you to see the islands”
 of 5 bubbles nstich1, 11 Sep 2016 | Read review
“Take a room high up, KK's streets are quite noisy by night.”
 of 5 bubbles fabiapost13, 17 Jul 2016 | Read review
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