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    Shangri-La's Tanjung Aru Resort & Spa

    20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
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    2017-10-08 2017-10-09
     4 people have started booking this hotel
    US$308
    US$257
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    Traveller (3288)
    Room & Suite (790)
    Storyboard
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    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “kinabalu wing” (276 reviews)
    “sunset bar” (483 reviews)
    “kinabalu club” (151 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La's Tanjung Aru Resort & Spa
    Offers & Announcements: Rediscover Tanjung Wing
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    Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
    2,779 reviews
    #8 of 92 hotels in Kota Kinabalu
     
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    Le Meridien Kota Kinabalu
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    Zara's Boutique Hotel
    93 reviews
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    Rooms
    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,762)
    There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
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    1,281 - 1,285 of 2,971 reviews

    Reviewed 5 June 2014

    We booked this resort as part of a package deal, we don't generally tend to stay in big resort hotels and prefer to book small boutique hotels, but the package was just too good to pass up so decided to book. We had a Kinabalu...More

    1  Thank Joebella
    Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 10 June 2014

    Dear Joebella, thank you for your positive feedback on our resort and also for highlighting your concerns for our further improvement. I have personally ensured that your comments have been shared with the relevant parties concerned. Please accept my sincere apologies for any shortcomings you...More

    Reviewed 4 June 2014

    Given a smoking room (could have but did not object - faint but obvious odour, especially at first) on the back side - quite a walking distance from main lobby, breakfast area; some shorter cuts to beach and up the end (Kinabalu Wing) that houses...More

    Thank Rodent_16
    Reviewed 3 June 2014

    Stayed recently for two nights. To be fair to the hotel we arrived after an 18 hour journey plus the weather was poor, but unfortunately this hotel did not live up to the expectations created by other positive reviewers. I found the hotel to be...More

    1  Thank Thornpilot
    Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 10 June 2014

    Dear Thornpilot, thank you for your comments. I'm sorry to hear that you didn't find our resort up to your expectations. We recently celebrated our 30th anniversary in Kota Kinabalu and are very proud to be the first 5-star hotel in the Sabah to remain...More

    Reviewed 2 June 2014

    Stays here for 5 nights because of a company conference held on the premises. First night- woke in the middle of the night with itchy red rashes on my face and neck, so I thought it was mosquito bites. Second night, noticed the bites were...More

    5  Thank dfl123
    Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 10 June 2014

    Dear dfl123, thank you so much for your honest feedback. Please accept my sincere apologies for your disappointing stay experience. The comfort of our guests have always been our priority and our guestrooms are periodically fumigated and monitored by our housekeeping team to ensure they...More

    Reviewed 2 June 2014

    Wow what a great hotel, from the minute you enter the hotel you are made to feel so welcome. The staff are outstanding and and so attentive. The room we had in the Kinabalu wing was spacious clean and very comfortable with great views of...More

    Thank 48lynn
    Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
    2,779 reviews
    #8 of 92 hotels in Kota Kinabalu
     
    Airport View Hotel
    5 reviews
    #69 of 92 hotels in Kota Kinabalu
     
    Le Meridien Kota Kinabalu
    2,130 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Zara's Boutique Hotel
    93 reviews
    #43 of 92 hotels in Kota Kinabalu
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$202 - US$415 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Kota Kinabalu
    • #1 Romantic Hotel in Kota Kinabalu
    • #2 Business Hotel in Kota Kinabalu
    • #2 Spa Hotel in Kota Kinabalu
    • #2 Luxury Hotel in Kota Kinabalu
    • #3 Family Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 495
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Booking.com, Agoda, Orbitz, Travelocity, Hotwire, Cancelon, TripOnline SA, getaroom.com, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Shangri-La`s Tanjung Aru Resort And Spa ,
    • Shangri-La`s Tanjung Aru Hotel Kota Kinabalu ,
    • Shangri Las Tanjung Aru Resort ,
    • Shangri Las Tanjung Aru Hotel ,
    • Shangri La Kota Kinabalu ,
    • Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
    Add Photo Photos
    Traveller (3288)
    Room & Suite (790)
    Pool & Beach (557)
    Dining (261)
    Hotel & Grounds (1938)
    Bathroom (70)
    Family and Play Areas (36)
    Business Centre & Event Rooms (22)
    Nearby
    Zara's Boutique Hotel
    93 reviews
    1.58 km away
     
    Airport View Hotel
    5 reviews
    1.49 km away
     
    Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
    2,779 reviews
    2.46 km away
     
    Le Meridien Kota Kinabalu
    2,130 reviews
    4.33 km away
     
    Nearby Restaurants
    Sunset Bar at Shangri-La's Tanjung Aru Resort and Spa
    496 reviews
    .20 km away
    Shang Palace
    112 reviews
    .21 km away
    Cafe Tatu
    39 reviews
    .09 km away
    Peppino at Shangri-La's Tanjung Aru Resort and Spa
    146 reviews
    .08 km away
    Nearby Attractions
    Tanjung Aru Beach
    232 reviews
    .97 km away
    Tanjung Aru Perdana Park
    238 reviews
    .63 km away
    Let's Climb Mount Kinabalu
    95 reviews
    1.40 km away
    Canopy Walk
    64 reviews
    1.58 km away
    Ask a question
    Questions & Answers
    annadingaling
    18 September 2017|
    AnswerShow all 4 answers
    Response from Neil D | Reviewed this property |
    no , there is a kettle and coffee sachets in the room. there are coffee machines available in the restaurant at breakfast.
    0
    Votes
    MavisJD8487
    23 July 2017|
    AnswerShow all 3 answers
    Response from David N | Reviewed this property |
    MavisJD8487, As mentioned below, the timing are correct. The alcohol in the resort is expensive , so make the most of the happy hr 2-4-1 deals . In the club lounge it is £54 per day, although some new arrivals are offered a... More
    1
    Vote
    Alan S
    7 May 2017|
    AnswerShow all 5 answers
    Response from David N | Reviewed this property |
    Alan S, As mentioned the resort has it's own tour shop. The prices are just a little higher than the tour operator shops in the city centre. Depending on the activities you want to do it is tempting to book via the shop, but... More
    2
    Votes
    Room Tips
    "Sea views!"
    Read review
    "Aim for seaview rooms, and the Kinabalu Wing seemed quieter than the Tanjung Wing"
    Read review
    "Choose the sea view rooms, and higher floors to get better view."
    Read review
    "Rooms on the ground floor at the tanjung wing has the nearest access to the pool and beach"
    Read review
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