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2017-10-08 2017-10-09
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    Shangri-La's Tanjung Aru Resort & Spa

    20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
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    2017-10-08 2017-10-09
     29 people are viewing this hotel
    US$307
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    Traveller (3288)
    Room & Suite (790)
    Storyboard
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “kinabalu wing” (276 reviews)
    “sunset bar” (483 reviews)
    “kinabalu club” (151 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La's Tanjung Aru Resort & Spa
    Offers & Announcements: Rediscover Tanjung Wing
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    Oct 8Oct 9
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,762)
    There are newer reviews for Shangri-La's Tanjung Aru Resort & Spa
    See the most recent reviews
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    1,581 - 1,585 of 2,971 reviews

    Reviewed 27 September 2013

    Environment, pool and recreational activities were fantastic. Most of the staff were friendly. There were issues on check in, room furniture set up and attitude of one of staff but the management addressed to the problem promptly after they were raised. Overall, this resort is...More

    Review collected in partnership with shangri-la.com
    Thank SC006
    Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 1 October 2013

    Dear SC006, thank you for your valuable feedback on our products and services. Please accept our sincere apologies for any inconvenience endured and we hope you will allow us the opportunity to serve you better again in the near future. Sincerely, Craig Powell General Manager

    Reviewed 27 September 2013

    I stayed here for a week with my family and we had a wonderful time. The location is superb and the food exceptional. The pool was closed for repair but we were told that well in advance and in theend it did not matter because...More

    Thank Highlander24
    Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 1 October 2013

    Dear Highlander24, thank you for staying with us. I’m pleased to hear that you and your family had a good time. Thank you again for your encouraging comments and we hope to see you again soon! Sincerely, Craig Powell General Manager

    Reviewed 24 September 2013

    The breakfast buffer was poor quality, Do be fooled by upgrading the room to the Kinabalu , So you can use the lounge, not worth it Otherwise ok The room had good amenities The pool was good, It was fun playing mini golf with familyMore

    Review collected in partnership with shangri-la.com
    Thank Rupy W
    Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 1 October 2013

    Dear Rupy, thank you for your feedback. I am glad to hear that you enjoyed our resort's facilities and have taken note of your comments regarding the quality of our breakfast buffet. I have shared your feedback with the team and hope to see you...More

    Reviewed 24 September 2013

    I had my wedding at this hotel last Saturday. Darlene from the wedding planning section is always helpful so is Rosley the operation manager, who was in charge of the rundown on my big day. I had a memorable and carefree night with my families...More

    Review collected in partnership with Shangri La Hotels
    Thank June L
    Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 1 October 2013

    Dear June, thank you for choosing to celebrate your special day with us. Your glowing feedback has been very encouraging and we look forward to welcoming you back for another memorable experience! Sincerely, Craig Powell General Manager

    Reviewed 24 September 2013

    10 out of 10 for every aspect of this resort. We could not fault anything at all. Hoping that all the other hotels in the group are equally as good. Will definitely recommend this as the perfect location.

    Review collected in partnership with shangri-la.com
    Thank Gingerule
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$202 - US$415 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Kota Kinabalu
    • #1 On the Beach Hotel in Kota Kinabalu
    • #2 Spa Hotel in Kota Kinabalu
    • #2 Business Hotel in Kota Kinabalu
    • #2 Luxury Hotel in Kota Kinabalu
    • #3 Family Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 495
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Travelocity, Orbitz, Ctrip TA, Hotwire, getaroom.com, HotelQuickly and Cheap Tickets so you can book your Shangri-La's Tanjung Aru Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Shangri-La`s Tanjung Aru Resort And Spa ,
    • Shangri-La`s Tanjung Aru Hotel Kota Kinabalu ,
    • Shangri Las Tanjung Aru Resort ,
    • Shangri Las Tanjung Aru Hotel ,
    • Shangri La Kota Kinabalu ,
    • Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
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    Traveller (3288)
    Room & Suite (790)
    Pool & Beach (557)
    Dining (261)
    Hotel & Grounds (1938)
    Bathroom (70)
    Family and Play Areas (36)
    Business Centre & Event Rooms (22)
    Nearby
    Zara's Boutique Hotel
    93 reviews
    1.58 km away
     
    Airport View Hotel
    5 reviews
    1.49 km away
     
    Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
    2,780 reviews
    2.46 km away
     
    Le Meridien Kota Kinabalu
    2,130 reviews
    4.33 km away
     
    Nearby Restaurants
    Sunset Bar at Shangri-La's Tanjung Aru Resort and Spa
    496 reviews
    .20 km away
    Shang Palace
    112 reviews
    .21 km away
    Cafe Tatu
    39 reviews
    .09 km away
    Peppino at Shangri-La's Tanjung Aru Resort and Spa
    146 reviews
    .08 km away
    Nearby Attractions
    Tanjung Aru Beach
    232 reviews
    .97 km away
    Tanjung Aru Perdana Park
    238 reviews
    .63 km away
    Let's Climb Mount Kinabalu
    95 reviews
    1.40 km away
    Canopy Walk
    64 reviews
    1.58 km away
    Ask a question
    Questions & Answers
    annadingaling
    18 September 2017|
    AnswerShow all 4 answers
    Response from Neil D | Reviewed this property |
    no , there is a kettle and coffee sachets in the room. there are coffee machines available in the restaurant at breakfast.
    0
    Votes
    MavisJD8487
    23 July 2017|
    AnswerShow all 3 answers
    Response from David N | Reviewed this property |
    MavisJD8487, As mentioned below, the timing are correct. The alcohol in the resort is expensive , so make the most of the happy hr 2-4-1 deals . In the club lounge it is £54 per day, although some new arrivals are offered a... More
    1
    Vote
    Alan S
    7 May 2017|
    AnswerShow all 5 answers
    Response from David N | Reviewed this property |
    Alan S, As mentioned the resort has it's own tour shop. The prices are just a little higher than the tour operator shops in the city centre. Depending on the activities you want to do it is tempting to book via the shop, but... More
    2
    Votes
    Room Tips
    "Sea views!"
    Read review
    "Aim for seaview rooms, and the Kinabalu Wing seemed quieter than the Tanjung Wing"
    Read review
    "Choose the sea view rooms, and higher floors to get better view."
    Read review
    "Rooms on the ground floor at the tanjung wing has the nearest access to the pool and beach"
    Read review
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