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Shangri-La's Tanjung Aru Resort & Spa

3,860 reviews
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Traveller (3396)
Room & Suite (797)
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Overview
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“kinabalu wing”(282 reviews)
“sunset bar”(489 reviews)
“kinabalu club”(155 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Shangri-La's Tanjung Aru Resort & Spa
Offers & Announcements: 7 Nights Getaway Package
Hotel deals
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,860)Write a Review
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1,736
833
294
106
64
Show reviews that mention
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1,671 - 1,675 of 3,033 reviews
Reviewed 12 September 2013

The rooms are dated and very average (not 5-star quality); poor noise insulation meant I was frequently woken up by people talking while walking past in the corridor outside the room-had poor sleep quality! Breakfast buffet had large choice but food was not particularly tasty...More

Thank dkemt
Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 18 September 2013

Dear dkemt, thank you for your feedback and comments regarding the choice of local cuisine and sound proofing of our guest rooms. These have been shared with the team for our further improvement. We thank you once again for your review and hope to see...More

Reviewed 9 September 2013

My husband and I stayed at the Shangri-La for 8 days in total and had a wonderful experience. The staff are amazing and ensured every aspect of our stay was superb. Although there are alot of children at the resort as it is family friendly,...More

Review collected in partnership with shangri-la.com
Thank herbie001
Reviewed 9 September 2013

Though there are many mainland tourists in the hotel, luckily they did not disturb my stay there. I've stayed at the Kinabalu Wing Seaview Room for 2 nights with my boyfriend. My room was located on the 6th floor which the Kinabalu Club lounge was...More

Review collected in partnership with shangri-la.com
Thank Natalie0303
Reviewed 8 September 2013

Perfect experiece in STAR. friendly and attentive staff, unparalleled service from the heart. Best breakfast buffet ever at cafe tatu. Beautiful pool area, captivating scene at the infinity pool and exciting waterslides. Dont miss the sunset, its simply magnificent. We tried peppino restaurant which was...More

Thank BennyHK
Reviewed 6 September 2013

What was supposed to be the icing on our honeymoon cake was the least memorable hotel experience of our stay in Singapore and Malaysia. If you're expecting Shangri-La standard/comfort then you're in for a great disappointment, just as we had experienced. We booked a Mountain...More

Review collected in partnership with shangri-la.com
1  Thank Dubai_2_the_World
Response from Shangrila_TAH, General Manager at Shangri-La's Tanjung Aru Resort & SpaResponded 11 September 2013

Dear Doppio_Dudu, thank you for spending your honeymoon with us and highlighting the efforts made by our dedicated colleagues during your stay. Your comments on our rooms and Peppino is well noted. As a beach side resort, we take pride in ensuring our beach remains...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$218 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$218 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#2 Spa Hotel in Kota Kinabalu
#2 Family Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3396)
Room & Suite (797)
Pool & Beach (559)
Dining (261)
Hotel & Grounds (2035)
Bathroom (72)
Family and Play Areas (36)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
Matt P
14 December 2017|
AnswerShow all 5 answers
Response from Bruno E | Reviewed this property |
I don't think so, because I went everywhere and I didn't see. But I am not sure.
1
Vote
Justine W
28 November 2017|
AnswerShow all 8 answers
Response from Bluetayls | Reviewed this property |
As others say use Uber as really cheap. We enjoyed SOULed OUT at Imago shopping centre in KK
0
Votes
H B
7 November 2017|
AnswerShow all 4 answers
Response from JLionstone | Reviewed this property |
Since here cannot paste any website link, i think you already know where is the main page for STAR Marina. Those mentioned items are under "Water Sports - Motorised". If you can access that page, then there has hyper link... More
2
Votes
Room Tips
"Tanjung Wing rooms are newly refurbished as at 2017"
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"Go with the Club Room - breakfast included and the evenings there are nice."
Read review
"sea view room"
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"don't bother going here. Better off at Shangri-La Rasa Ria"
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