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The Palace Hotel Kota Kinabalu

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Traveller (200)
Room & Suite (62)
Dining (32)
Overview
No 1 Jalan Tangki, Kota Kinabalu 88100 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)
There are newer reviews for The Palace Hotel Kota Kinabalu
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Traveller rating
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58
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38
77
58
20
11
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All reviews main downtown food waste karaoke lounge c unit quiet location a small swimming pool standard rooms are no window modern hotel laksa average stay non smoking buffet breakfast noodles deluxe room shopping centre karamunsing
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11 - 15 of 204 reviews
Reviewed December 3, 2017

My wedding ceremony here goes smoothly with a nice staff helping through entire process. My wedding on 4th december 2017.really love the place. Tq mr hj wira for assist us in the event anr mr raj. Very friendly person . Top 5 star hotel

Thank Harith H
Reviewed October 24, 2017

We stayed here as a last minute decision. It was affordably priced due to its lower occupancy. While the hotel is located in KK city, but it is on top of a small hill and isolated from other shops, malls, business centers, markets, etc. The...More

Thank MicLawML
Reviewed October 23, 2017

Other hotels in KK was fully booked and the office booked us into this hotel. Maybe our office travel agent was having a bad day. The hotel is OLD. The rooms were average and I was given a room with a small slit of a...More

Thank Jahd O
Reviewed October 7, 2017

At only 7 miles from the airport, the hotel is convenient for a airport layover. I found the staff to be very friendly and helpful, the room was clean and the restaurant breakfast buffet very comprehensive. Important to mention as well are the numerous awards...More

Thank Worldsvet
Reviewed October 5, 2017 via mobile

I spent 4 nights on my way out of Borneo. The basement rooms without window v oppressive so I had to upgrade at an extra 15 pounds per night but worth it for the light. Food in the restaurant pretty good, staff friendly and the...More

Thank rosiemrh
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
151
Price range
US$39 - US$70 (Based on Average Rates for a Standard Room)
Formerly known as
Berjaya Palace Hotel
Also Known As
Palace Hotel Kota Kinabalu
,
The Palace Hotel Kota Kinabalu Sabah
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel class
Hotel Style
Spa
,
Best Value
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
151
Price range
US$39 - US$70 (Based on Average Rates for a Standard Room)
Formerly known as
Berjaya Palace Hotel
Also Known As
Palace Hotel Kota Kinabalu
,
The Palace Hotel Kota Kinabalu Sabah
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Photos
Traveller (200)
Room & Suite (62)
Dining (32)
Pool & Beach (10)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
Ambassador259843
September 29, 2017|
Answer
Response from Jadamros | Reviewed this property |
No wild orangutans around Kota Kinabalu. You need to go east to Sandakan or beyond.
1
Vote
PalaceHotelKK
Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
September 24, 2015|
Answer
Response from Shanmugam K | Reviewed this property |
Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
0
Votes
Room Tips
"Look for the rooms with the newer split system air conditioners. Our in -room one was a little noisy but..."
Grammar1
1 week ago
Read review
"Not much choice as large tour groups coming and going"
Wurray
Apr. 30, 2018
Read review
"Great manager"
Chris9800
Apr. 17, 2018
Read review
"Get a suite and you will be in heaven on earth"
712harithh
Dec. 3, 2017
Read review
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