We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Palace Hotel Kota Kinabalu

    No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia
    Save
    Savings alert: 29% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$81
          US$32
          US$46
          US$32
          Traveller (168)
          Room & Suite (52)
          Dining (28)
          Grand Borneo Hotel
          360 reviews
          #65 of 92 hotels in Kota Kinabalu
           
          Oceania Hotel
          182 reviews
          #23 of 92 hotels in Kota Kinabalu
           
          Dreamtel Kota Kinabalu
          435 reviews
          #11 of 92 hotels in Kota Kinabalu
           
          Hotel Eden54
          1,173 reviews
          #2 of 92 hotels in Kota Kinabalu
           
          Overview
          • Excellent19%
          • Very good41%
          • Average28%
          • Poor8%
          • Terrible4%
          Travellers talk about
          “green hotel” (2 reviews)
          “spice garden” (2 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Grand Borneo Hotel
          360 reviews
          #65 of 92 hotels in Kota Kinabalu
           
          Oceania Hotel
          182 reviews
          #23 of 92 hotels in Kota Kinabalu
           
          Dreamtel Kota Kinabalu
          435 reviews
          #11 of 92 hotels in Kota Kinabalu
           
          Hotel Eden54
          1,173 reviews
          #2 of 92 hotels in Kota Kinabalu
           
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$32.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Kota Kinabalu hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "de0c4553f6a6412d82c251bf9cf89489", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":305920,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[33403471],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":32,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"de0c4553f6a6412d82c251bf9cf89489","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":81,"lowestMetaPrice":32,"additionalPartner":false,"highestMetaPriceDisplay":81,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":81,"lowestMetaPrice":32,"highestMetaPriceDisplay":81,"hotelName":"The Palace Hotel Kota Kinabalu","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRlMGM0NTUzZjZhNjQxMmQ4MmMyNTFiZjljZjg5NDg5IiwiQUlLIjoiNzgxZjE2YTdjYTI1NGRhMzhjNDE2YTQ5MDJhM2I3NGYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$32", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34365372":"Hotwire","33403471":"BookingCom","109240545":"HotelsCom2IB","78856710":"OrbitzEWS","79409138":"CheapTicketsEWS","53932575":"TravelocityEWS","32711532":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (228)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for The Palace Hotel Kota Kinabalu See the most recent reviews

          61 - 65 of 228 reviews

          Reviewed 24 September 2014

          We stayed for 5 nights. The room was large and the staff freindly. the bed linen although clean had holes in it and very few towels that had to be used for the pool as well . Wi Fi was very patchy. Breackfast was very...More

          Thank kbensonCanberra
          Reviewed 18 September 2014 via mobile

          I stayed for 2 nights in this hotel for a little bit of 'luxury' and it was great. The staff on reception spoke superb English and are friendly, the gym was more than reasonable for me, pool a bit on the small side but they...More

          2  Thank Ding91
          Reviewed 15 September 2014

          The Palace looks okay in pictures, but the place reeks of mold. I stayed on the third floor and the smell is my room was horrible, and it horrendous in the basement where the gym, pool and steam room are located. Plus, I had no...More

          1  Thank Pukka T L
          Reviewed 4 September 2014

          I was a little skeptical of the hotel, simply based on the price. I was pleasantly surprised to have a simple, but very functional, very clean room. I arrived at 2am and the front staff was very accommodating, changing my room from a twin to...More

          Thank Relainey
          Reviewed 4 August 2014

          We stayed here for 5 nights. The first room in the basement was very musty so we asked to be moved. The second room they realised had a power fault so they upgraded us to the 3rd floor. The room was comfortable and clean but...More

          Thank Sheilas21
          Grand Borneo Hotel
          360 reviews
          #65 of 92 hotels in Kota Kinabalu
           
          Oceania Hotel
          182 reviews
          #23 of 92 hotels in Kota Kinabalu
           
          Dreamtel Kota Kinabalu
          435 reviews
          #11 of 92 hotels in Kota Kinabalu
           
          Hotel Eden54
          1,173 reviews
          #2 of 92 hotels in Kota Kinabalu
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Free Parking
          • Pool
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Conference Facilities
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Concierge
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Pool
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$35 - US$62 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #13 Luxury Hotel in Kota Kinabalu
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 151
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Travelocity, Ctrip TA, Agoda, Priceline, Cancelon, TripOnline SA, Hotel.de and HotelQuickly so you can book your The Palace Hotel Kota Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Malaysia >
          • Sabah >
          • West Coast Division >
          • Kota Kinabalu District >
          • Kota Kinabalu
          • Also Known As
          • Palace Hotel Kota Kinabalu ,
          • The Palace Hotel Kota Kinabalu Sabah
          Add Photo Photos
          Traveller (168)
          Room & Suite (52)
          Dining (28)
          Pool & Beach (9)
          Hotel & Grounds (67)
          Bathroom (13)
          Family and Play Areas (3)
          Nearby
          Story Tel
          6 reviews
          .43 km away
           
          Hilton Kota Kinabalu
          166 reviews
          .31 km away
           
          Hotel Shangri-La Kota Kinabalu
          439 reviews
          .40 km away
           
          Hotel Deleeton
          12 reviews
          .45 km away
           
          Nearby Restaurants
          Welcome Seafood Restaurant
          881 reviews
          .42 km away
          Suang Tain Seafood Restaurant
          280 reviews
          .59 km away
          Restoran Sri Melaka
          134 reviews
          .63 km away
          Sri Latha Curry House
          53 reviews
          .60 km away
          Nearby Attractions
          Weston Wetland Park
          114 reviews
          .45 km away
          Kota Kinabalu City Waterfront
          69 reviews
          .97 km away
          Borneo Trading Post
          27 reviews
          .96 km away
          Warisan Square
          62 reviews
          .76 km away
          Questions & AnswersAsk a question
          PalaceHotelKK
          Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
          24 September 2015|
          Answer
          Response from Shanmugam K | Reviewed this property |
          Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
          0
          Votes
          Room Tips
          "Room facing the hill would be great"
          Read review
          "Avoid rooms that have multiple aircon units on each wall next to the window."
          Read review
          "The rooms with windows have good view of city and surrounding trees/plants"
          Read review
          "upper floors are brighter and quieter. shoes for gym."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing