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Promenade Hotel

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1 room 2 adults 0 children
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Promenade Hotel
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557 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Reviewed 3 days ago NEWvia mobile

Our room had a beautiful sea view. This hotel is nothing short of marvelous! The staff are very helpful and friendly. Lovely smiles everywhere. Beautiful receptionists with helpful recommendations. Breakfast was more than delicious! Kept us going till late afternoon. Highly recommended place to stay. We will come back one day soon!

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Helpful?
Thank daddyFlyd
Kuala Lumpur, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017 via mobile

Just check in today. Came at 220 pm, was informed room x ready but the receptionist was very helpful to find me a similar room and managed to check in immediately! Kudos to team. Noticed that this hotel have very large wave of people staying in however, their service was impressive. Location: Very strategic you can walk to find almost...

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Helpful?
Thank zaynaomar257
About Hotel's Favourite Review
24-7feedback, Group Director of Sales & Marketing at Promenade Hotel, responded to this review

Dear zaynaomar257, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our facilities and our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them to excel in performing their duties and responsibilities. Yes, we couldn’t agree with you more...

Lahad Datu
Reviewed 5 days ago NEW

The room is wide and look like new Towel is clean Wifi speed very satisfied More television channel Breakfast is more common but better than breakfast at other hotels Dinner buffet than last time I eat a lot worse

Review collected in partnership with this hotel
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Thank ckleongpps
Ahmedabad, India
Reviewed 1 week ago

I had booked a superior room but due to unavailability, got upgraded to junior suite. The suite was very comfortable with sea view. The complementary breakfast is also quite good with a variety of dishes. The staff behaviour is excellent.

Review collected in partnership with this hotel
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Thank anujjohri
Reviewed 1 week ago via mobile

Had an excellent stay here with my wife. The hotel is located at the far end of town but it isn't a big town and it's only a mile walk to the centre. The hotel is well kept with great gym and a good breakfast buffet. The rooms are fantastic, big comfy beds, A/C, free bottled water and coffee/tea, great...

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Thank Matthew T
Kuala Lumpur
Reviewed 2 weeks ago

The hotel is a short distance away from the Waterfront, major restaurants and promenade facing a quiet inlet. Short distance from the airport, shopping centres and near to CBD. Room is small, reasonable bathroom and other amenities. The coffee house is ok for breakfast, nice lobby. Housekeeping was poor, requested shaving kit & toothbrush (no, it was not standard in...

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Helpful?
Thank laborday2009
Tallinn, Estonia
Reviewed 3 weeks ago

We enjoyed our stay at Promenade hotel. We stayed in a room on the club level, with separate living and bedroom and with one full bathroom and one half bathroom. The check-in and check-out was quick. Our room was big and confortable, although a litte worn out . Breakfast and the choise of evening snacks at the Club Lounge was...

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Thank Chris S
Hong Kong, China
Reviewed 3 weeks ago

The good things first: location was pretty good. Staff were reasonably friendly, and the housekeeping staff greeted me warmly on my way to my breakfast and back(!) Lots of choices in the breakfast buffet (Chinese/Western/Malay food). The basic amenities (room and hotel) were pretty good and rooms were pretty quiet. There were many large travel groups, and there was a...

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Thank ECWorld
Reviewed 3 weeks ago via mobile

The hotel was ok but i would not like to stay again. We asked for a nonsmoking room but the room we were given stunk of stale smoke and had ashtrays. It was really awful. The bedding although it was clean had stains all over it so that was a bit gross. The gym was disgusting and the pool wasn't...

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1Thank B1241XRsamm
Sydney, NSW, Australia
Reviewed 4 weeks ago

On arrival the reception agent couldn't find my booking, I was part of a large corporate group and even though I gave the company names several times it still took bout five minutes for them to find my room booking. There are two things to watch out for, one the lift doors, they are dangerous and like to close on...

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Helpful?
1Thank David C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Promenade Hotel

Address: Promenade Hotel No. 4 Lorong Api-Api 3 | Api-Api Centre, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $69 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Promenade Hotel 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Hotel Style:
#8 Luxury Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Promenade Hotel staff and other travellers.
9 questions
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Questions? Get answers from Promenade Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor and above for non-smoking rooms, reject lower floor rooms”
  • Bathroom
  • Bathroom
  • Digital touch screen switches at bedside including master switch
  • Wardrobe
  • Minibar with two bottles of water daily & coffee tea boiler
  • King Bed & settees
  • Toilet seat
 of 5 bubbles laborday2009, 8 Mar 2017 | Read review
“Go for a room on the Premium floors.”
 of 5 bubbles Professional-Pilgrim, 5 Feb 2017 | Read review
“Good views on 11th and 12th floor, but avoid the rooms on the short corners where you'll have limited sea views.”
  • Taken from the terrace on 11th floor, in the lounge.
 of 5 bubbles yanzhang85, 8 Jan 2017 | Read review
“Sensor touch buttons were a pain. Difficult to get lights on at first try. Overall room lighting was also dark..”
 of 5 bubbles rawnag, 13 Dec 2016 | Read review
“Get one that faces the sea.”
 of 5 bubbles BrendanW218, 23 Nov 2016 | Read review
5 of 5