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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Ctrip.comUS$136*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$296*
US$136*
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US$296*
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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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2,597 Reviews from our TripAdvisor Community

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There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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Showing 2,004: English reviews
Jimbaran, Indonesia
Reviewed 10 May 2015 via mobile

We stayed here for 4 nights over at the beginning of this month and had a great time; the location of the hotel is ideal just minutes from the airport and to the city. The rooms are a bit worn down; most of the building's interior needs freshened up. The biggest positive for me is the pool/beach area, good drinks,...

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Helpful?
1Thank baliskot
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear baliskot, Thank you for your kind words regarding your stay with us. It is truly heartwarming to know that you had a great time and enjoyed the spectacular sunset view with good drinks in hand! Indeed our location is one of our greatest attributes being a mere 10 minutes from Kota Kinabalu International Airport and to Kota Kinabalu city...

Kuching, Malaysia
Reviewed 6 May 2015 via mobile

My last stay at the Magellan Sutera was in 2012 for team building. It was fabulous, with complete room amenities & superb breakfast. On 2/05 saturday evening we were desperate to find a room in KK town area, all the nicer hotels was fully booked. Hence we just walked in trying our luck at Sutera Harbour and managed to find...

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Helpful?
1Thank Ayla_Kosmonova
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Ayla_Kosmonova, Thank you for posting a review on TripAdvisor. Your valuable feedback would definitely help us to improve on our product and services. Nevertheless, we regret that you had encountered some unpleasant experience during your stay with us recently. Please accept our sincere apologies for the setbacks. The team has been reminded to be proactive in guests’ needs because...

Reviewed 4 May 2015

I did not stay here. I found a place to go to other resorts I was bad judgment Fortunately we found the right way with the help of our employees and those who encountered . Thank you very much. The tie will always then if you come here in Malaysia .

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Helpful?
Thank Y o
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Y o, We look forward to welcoming you to Sutera Harbour Resort when your travel brings you back to Kota Kinabalu next! Please feel free to visit our Facebook page, or follow us on Twitter and Instagram @suteraofficial, as we use these channels to update our fans with news and upcoming promotions. Best regards, Gerard Tan Deputy CEO.

Hong Kong City
Reviewed 4 May 2015

Big room, it is good for family with children. Nice swimming pool, has the slide at pool. My daughter enjoy very much. Just the lifeguard not allow me to use life wing in pool. I do not like them.....

Review collected in partnership with this hotel
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Helpful?
Thank Wing Sum T
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Wing Sum T, Thank you for posting a review on our TripAdvisor page. We are glad that you took the advantage of utilising our swimming pool at the Resort. Our pool slides has proved to be very popular with children and we are delighted that it has given your daughter so much fun and joy during your stay with...

Brisbane
Reviewed 2 May 2015

Great hotel that has something for everyone, especially now with the Imago shopping centre almost complete a block away. At the moment there is no easy way to get to the centre (I walked but it was not easy) so maybe a shuttle would be useful or include this centre on the hotel shuttle route. Make sure you include drinks...

Review collected in partnership with this hotel
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1Thank Helen Philomena D
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Helen Philomena D, Thank you for your 5-star review on our TripAdvisor page. Work and play trips are always the best, especially when travel is a big part of your life where it is essential to find a way to maximise your time in a hotel. Glad you recommended the drinks at our beach bar during sunset too -...

Reviewed 29 April 2015

Returned to this hotel after 7 years and found this is still my favourite place to stay in Kota Kinabalu!! Being a hotel established for already 15 years, the facilities are still maintained quite well. Some of the rooms are being renovated during our stay, but the renovation work didn't affect us at all as the hotel tried not to...

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Thank miss_VaVn
Melbourne, Australia
Reviewed 27 April 2015 via mobile

I have not a bad word to say about this hotel! The facts.....The location is 15 mins from the airport, 10 mins away from the night markets and shopping malls. The rooms are spacious and well appointed and all bathroom accessories are provided. Fabulous view of golf course on one side and harbour on the other. Breakfast is 10/10 and...

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Thank Indoadventurer
Taichung
Reviewed 25 April 2015

A very nice resort with a great staff. Upon arrival you will be greeted by wonderful people and any need or want is quickly and professionally provided. The rooms at the Magellan Sutera are wonderful. View is dependent of course. Multiple restaurants, kid friendly atmosphere, great seaside views, and a variety of entertainment that can keep you pleased for days.

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2Thank Aaron A
Petaling Jaya, Malaysia
Reviewed 25 April 2015

Breakfast at the poolside was an interesting affair - with the feathered variety that is. The sparrows were fairly tame and hovered around the table waiting for tidbits. They were soon joined by doves and even one starling drop in - a nice touch for breakfast!

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1Thank ibnibatutta
Kota Kinabalu, Malaysia
Reviewed 24 April 2015

Let me start by saying the Pacific Sutera is my favourite hotel. I even got married there. Service is impeccable and the hotel has lovely grounds and a very relaxed feel. Exactly the sort of place you would go to for a once in a lifetime, get away from it all holiday. It would make a great honeymoon hotel. So...

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Helpful?
1Thank DaveandDaria

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $158 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 5*
Number of rooms: 956
Reservation Options:
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Also Known As:
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah
Hotel Style:
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#5 Family Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
#7 Luxury Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and other travellers.
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Questions? Get answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the Magellan is secluded for those who needs a quiet alone time.”
ChineseMalayBoy, 26 May 2017 | Read review
“Sea views and a room with a balcony”
738DavidW, 25 May 2017 | Read review
“The only thing I would give credit to is the SeaView Room, the view that's all. Nothing else.”
Malsy77, 23 May 2017 | Read review
“ask for a room with a sea view closer to the lobby.”
suey63, 22 May 2017 | Read review
“recommend club room”
j0shuakil, 15 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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