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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

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Traveller (3022)
Room & Suite (613)
Pool & Beach (446)
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Overview
  • Excellent45%
  • Very good37%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“al fresco”(116 reviews)
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AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,106)
There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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Traveller rating
1,060
844
292
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292
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88
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All reviewsal frescofive sailscafe bolehgolf viewbowling alleysilk gardenspice islandmarina clubshuttle busswimming poolnorth borneo railwaysmall beachevery hourclub roommanukan islandtennis courtsthe south china sea
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801 - 805 of 2,397 reviews
Reviewed August 11, 2016 via mobile

Stayed for few days, good rooms and selection of food with the many restaurants. Vegetarian friendly ! Was a little crowded at the pool & for bkfast due tourist but staff are glad to help accommodate to needs. Loved the bar by the beach &...More

Thank kumudane k
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded August 25, 2016

Dear kumudane k, Thank you for taking the time to share your stay experience on TripAdvisor. Your succinct review and ‘5 star’ rating is very much appreciated. It brings us great joy to have like-minded guests, like yourself, who appreciate and enjoy our guest room,...More

Reviewed August 9, 2016

Sutera Harbour resort is a huge resort in central Kota Kinabalu with two big hotels (around 500 rooms each), a golf course, a marina, a spa and a country club. We stayed in the The Pacific Sutera Hotel. Nice big room with a very comfortable...More

Thank Dan O
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded August 25, 2016

Dear Dan O, Thank you for taking the time to post a review on our TripAdvisor page. Your review is very much appreciated. Rest assured, your comments have been forwarded to our team for further improvement where necessary. Please be assured that this impression is...More

Reviewed August 8, 2016

The staff at the hotel could not be more helpful and pleasant. The food is great and varied. We were lucky and had a suite, which needed a little TLC, insofar as the valence on the bed was torn and the towels needed replacing. On...More

Thank Annie C
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded August 25, 2016

Dear Annie C, Thank you for taking the time to post a review on our TripAdvisor page. Your review is very much appreciated. Rest assured, your comments have been forwarded to our team for further improvement where necessary. Please be assured that this impression is...More

Reviewed August 8, 2016

Stayed for 3 nights on club floor. Staff are nice and polite. Rooms are clean and neat but not sound proof. Can hear planes coming and going. Location - close to airport and easy access to city. Taxi cost Malaysia Ringgit 20 only! Snorkelling, water...More

Thank Winnie C
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded August 25, 2016

Dear Winnie C, Thank you for taking the time to post a review on our TripAdvisor page. Your review is very much appreciated and we are glad you had an enjoyable stay experience with us. Indeed our hotel is a mere 10 minutes from Kota...More

Reviewed August 7, 2016 via mobile

We' ve been back a few times here over the years and since we travel far we opt to stay for a while. This time for three weeks. We always have a lovely time at Sutera Harbour. Thankfully San and Aisha were there to help...More

Thank sjgrn
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded August 25, 2016

Dear sjgrn, Thank you for taking the time to post a review on our TripAdvisor page. Your review is very much appreciated and we are glad you had a relaxing stay experience with us. Your commendations for San and Aisha at the Magellan Club has...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$129 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$129 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (3022)
Room & Suite (613)
Pool & Beach (446)
Dining (163)
Family and Play Areas (17)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Kris L
May 29, 2018|
AnswerShow all 2 answers
Response from Aamar D | Reviewed this property |
Hi There is the 4 islands dedicated to the Malaysian president, you can sail from the harbour and perhaps prior ask the guys that do the tour guides regarding fishing and if prohibited.
0
Votes
rabymom55
May 15, 2018|
AnswerShow all 3 answers
Response from Mauro189 | Reviewed this property |
Yes
0
Votes
CrippleHoney
April 16, 2018|
AnswerShow all 2 answers
Response from Mauro189 | Reviewed this property |
Pacific next door does
0
Votes
Room Tips
"Ground floor, seaview"
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"swimming pool view able to view sunset."
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"sea view, habour, habor, private, beach, club, bar, sunset, poolbar, clean, beautiful, safe"
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"Request ocean view"
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