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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

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Traveller (2953)
Room & Suite (609)
Pool & Beach (439)
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Overview
  • Excellent45%
  • Very good37%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“al fresco”(114 reviews)
“five sails”(54 reviews)
“cafe boleh”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,041)
There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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2,347 results
Traveller rating
1,029
833
288
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1,029
833
288
112
85
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All reviewsal frescofive sailscafe bolehgolf viewbowling alleysilk gardenspice islandmarina clubshuttle busswimming poolsmall beachnorth borneo railwayevery hourclub roommanukan islandthe south china seabuffet breakfast
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811 - 815 of 2,347 reviews
Reviewed 23 June 2016

Absolutely fantastic location! Loved the location of this hotel. Had a great four nights here. We were very early for check-in which they initially couldn't accommodate(it was super early). This wasn't problem, we just headed to the pool to chill out in the sun and...More

Thank James M
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 23 June 2016

Dear James M, Thank you for taking the time to post a review on our TripAdvisor page. Glad you had a great four nights-stay at The Pacific Sutera Hotel. It always bring us joy to have like-minded guests like yourself who enjoys our room, facilities,...More

Reviewed 23 June 2016 via mobile

Staying here for our stay in Kota Kinabalu just made our trip memorable. We were in awe the moment we arrived seeing the beauty of the place. They truly gave a 5star quality service from checking in until check out. Staff were amazing and they...More

Thank Agatha A
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 23 June 2016

Dear Agatha A, Thank you for taking the time to post a review on our TripAdvisor page and we highly appreciate the 5-star rating too! It always bring us great joy to have like-minded guests like yourself who enjoy our room, facilities, amenities and service....More

Reviewed 18 June 2016 via mobile

An aged premium hotel that has yet to update its look and amenities. Occupancy was on the high side. Took me almost 20 minutes both during check in and check out. Early check in (12.10pm) was not possible so I left my mobile number and...More

Thank Tsogoolyr
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 21 June 2016

Dear Tsogoolyr, Thank you for taking the time to post a review on our TripAdvisor page. As our valued guest, it is disappointing to learn of a less than perfect stay. It has always been our mission to provide our guests with the best possible...More

Reviewed 14 June 2016

Situated by the beach, sea view it’s a must to request when booking. There’s a pool where sun lovers can catch some color. And if the pool gets a bit too busy for one’s liking, there’s also a rather small beach area where one can...More

1  Thank Nanes601
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 19 June 2016

Dear Nanes601, Thank you for your review and the lovely pictures posted on our TripAdvisor page. Love the candid title too 'Perfect sanctuary for exhausted tourists!' It always bring us great joy to have like-minded guests like yourself who enjoys our room, amenities, facilities and...More

Reviewed 12 June 2016

The room is classic, woody, comfortable and clean. People are very friendly and more than accommodating (especially Sir Booby). Exemplary and excellent resort! I got more that what I've paid for! For sure I will return to this great place for peace and scenery.More

Thank JJNashy
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 19 June 2016

Dear mahneymisNash, Thank you for your review on our TripAdvisor page. We are glad you had an enjoyable stay with us. It always bring us great joy to have like-minded guests like yourself who enjoys our room, amenities, facilities and services at Sutera Harbour Resort!...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$88 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2953)
Room & Suite (609)
Pool & Beach (439)
Dining (147)
Family and Play Areas (17)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
CrippleHoney
16 April 2018|
Answer
Response from PerthSquirrel | Reviewed this property |
Hi CrippleHoney- The club rooms at the Magellan are very spacious and have speedy WiFi. Not sure if they have interconnecting rooms though.
0
Votes
Thengle
17 March 2018|
Answer
Response from peterW5426VM | Reviewed this property |
Any room will suit you and your toddlers. They all have pool and ocean views.
0
Votes
Thengle
17 March 2018|
AnswerShow all 5 answers
Response from Anuradha J | Reviewed this property |
I believe the Pacific Sutera has family rooms that have a double bed and 2 single beds. I don't think the Magellan has family rooms but i could be wrong. The normal rooms themselves aren't large enough to accommodate extra... More
0
Votes
Room Tips
"Hotel offers room with either sea-view or golf-course-view. Choose higher floor for better views."
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"good sea view"
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"Ask for up grade to 11th floor !!"
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"best views"
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