We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Shangri-La Kota Kinabalu

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Shangri-La Kota Kinabalu
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

420 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Shangri-La Kota Kinabalu
See the most recent reviews
Showing 293: English reviews
Singapore, Singapore
Reviewed 22 December 2015

My family of 4 stayed 3 nights at this hotel. The hotel is conveniently located in the heart of the city and 20 minutes drive from the airport. Eating places and shopping centres are within walking distance from the hotel. There are two seafood restaurants which are just 5 minutes walk from the hotel. The hotel staff are helpful and...

 Report
Helpful?
1Thank TanPiakPhuang
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Hi Mr Tan, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and we are happy to know you had a wonderful time in KK. I am extremely happy to receive your great feedback on the hotel, cleanliness and the services received. Glad to hear your early take away breakfast arrangement was done accordingly to your...

Singapore, Singapore
Reviewed 21 December 2015

My family of 4 stayed 3 nights at this hotel. The hotel is conveniently located in the heart of the city and 20 minutes drive from the airport. Eating places and shopping centres are within walking distance from the hotel. There are two seafood restaurants which are just 5 minutes walk from the hotel. The hotel staff are helpful and...

 Report
Helpful?
2Thank TanPiakPhuang2015
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Hi Mr Tan, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and we are happy to know you had a wonderful time in KK. I am extremely happy to receive your great feedback on the hotel, cleanliness and the services received. Glad to hear your early take away breakfast arrangement was done accordingly to your...

Kota Kinabalu District, Malaysia
Reviewed 15 December 2015

We enjoyed our stay at the Shang RI la Hotel. The room and bathroom were spacious and clean. Value for money. Very friendly and helpfull staff. Special compliment to mr Mohd Azlan Ansar who made us feel like special guests.

 Report
Helpful?
1Thank awesselink
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Sir/ Madam, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and we are happy to know you had an enjoyable stay in KK. I am happy to read your excellent feedback on the hotel, its real value for money facilities and associates like Azlan. Feedback such as these are great to keep the...

Singapore, null, Singapore
Reviewed 15 December 2015

Stayed here for 3 nights while visiting friends. The hotel is really old school and reminds me of the hotels I stayed in during the 1980s and early 1990s in Asia. That being said it has free WIFI that works. Rooms are clean and I was able to enjoy peaceful sleep. The breakfast is awesome!! In terms of location it...

 Report
Helpful?
1Thank Ivan N
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Hi Mr Ivan, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and we are happy to know you had a good time in KK. I am extremely happy to receive your excellent feedback on the hotel and the services we provide especially the reliable WIFI and breakfast arrangement which I personally believe are very important...

Sibu, Malaysia
Reviewed 14 December 2015

I booked in for one night as my accommodation for the night fell through. I was pleasantly suprised with the hotel. My experience started with the reception which was manned by 2 very friendly and helpful staff. The room was very nice and the bed was so comfortable. I'm not sure if my room was updated or if all their...

 Report
Helpful?
Thank Bahanee
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Bahanee, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and taking your valuable time to rate the hotel and services. I am very happy to read your excellent feedback on the hotel, service of our associates and the breakfast arrangement. Your comment confirms our believe if we continue doing the basic things right,...

Penang, Malaysia
Reviewed 13 December 2015

1. The room rates are really cheap (+/- USD 35 per day) compared to its newly refurbished rooms, room size & in-room facilities. 2. I really love the centralized air-cond & hot water system (rain shower). The air-cond & water heater controls are very sensitive, which enables me to adjust the temperatures to my EXACT preference. (Over the years.... I...

 Report
Helpful?
Thank Thanyman A
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Thanyman, Greetings from Hotel Shangri-La Kota Kinabalu! Congratulations on Baby Aravin's arrival into your lovely family. I am sure you are extremely proud and happy....God Bless!! As for your comments here, No words could describe our appreciation to you and your family for your support to this hotel. Sincerely it's much appreciated and we look forward to your...

Cyberjaya, Malaysia
Reviewed 13 December 2015 via mobile

Excellent accommodation to stay in Kota Kinabalu, value with the money spent with central position and walking distance to everywhere such as Gaya street and Filipino market. Good breakfast and clean rooms, with the most friendly staff ever, who helped us a lot in touring the city.

 Report
Helpful?
Thank tony31650
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Tony, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and we are happy to know you had an enjoyable stay in KK. I am very happy to read your excellent feedback on the hotel, it's cleanliness, food selection and our associates attitude in helping our guests. Feedback such as your gives us...

Reviewed 11 December 2015 via mobile

Staff is really helpful and customer oriented. Spacious and clean room with proper amenities. Central location about 20 min from airport. WiFi connection must be improved Breakfast food taste can be improved

 Report
Helpful?
Thank Otto B
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Otto, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for supporting us recently and we are happy to know you had a good stay with us. I am very pleased to read your overall comment on the hotel and also areas for improvement. Your feedback is noted and we will do the necessary followup to improve on these...

Hong Kong, China
Reviewed 10 December 2015

Great place to stay in Kota Kinabalu, with central position and walking distance to everything. Good breakfast and clean rooms, with the most friendly staff ever, shout out to Azlan, great guy, who helped us book tours.

 Report
Helpful?
Thank Martin L
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Martin, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and we are happy to know you had a good stay in KK. I feel extremely happy to read your feedback on the hotel and our associates willingness to serve our guests well. I will definitely share your good comments with Azlan and the...

Philadelphia, Pennsylvania
Reviewed 7 December 2015

It was just a stopover for me and for the price paid it had went far beyond my expectation. It's in walkable distance to shopping malls and food and not far from airport. It's clean and tidy and the staffs are friendly.

 Report
Helpful?
Thank JQwin
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear JQwin, Greetings from Hotel Shangri-La Kota Kinabalu! Firstly, thank you for staying with us recently and though it was a short stopover, I am glad it was a comfortable stay for you. I am pleased to read your excellent comment on the hotel, location, cleanliness and friendly services offered by our associates. We do pride ourselves on our hygiene...

233 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (202)
Viewed
Bathroom (32)
Viewed
Room/Suite (38)
Viewed
Dining (10)
Viewed
View from Room (10)
Viewed
Hotel & Grounds (32)
Viewed
Other (80)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (10)
Viewed
Bathroom (3)
Viewed
Dining (9)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kota Kinabalu hotels
1.2 km away
Hotel Eden54
Hotel Eden54
#2 of 91 in Kota Kinabalu
1,159 reviews
0.6 km away
Le Meridien Kota Kinabalu
Le Meridien Kota Kinabalu
#5 of 91 in Kota Kinabalu
1,996 reviews
2.0 km away
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Show Prices
Show Prices
Show Prices
1.0 km away
Hotel Sixty3
Hotel Sixty3
#1 of 91 in Kota Kinabalu
629 reviews
1.0 km away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#3 of 91 in Kota Kinabalu
1,336 reviews
0.5 km away
Dreamtel Kota Kinabalu
Dreamtel Kota Kinabalu
#10 of 91 in Kota Kinabalu
414 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests. ... more   less 

Additional Information about Hotel Shangri-La Kota Kinabalu

Address: Hotel Shangri-La 75 Lorong Bandaran Berjaya, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $58 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Shangri-La Kota Kinabalu 3*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orbitz, Booking.com, Hotels.com, Travelocity, Agoda, Asiatravel.com Holdings, Expedia, TripOnline SA, Priceline, getaroom.com and Evoline ltd so you can book your Hotel Shangri-La Kota Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Shangri-La Kota Kinabalu Sabah
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Shangri-La Kota Kinabalu staff and other travellers.
12 questions
Ask a question
Melbourne, Australia
Melbourne, Australia
6 months ago
over a year ago

See all questions (12)

Questions? Get answers from Hotel Shangri-La Kota Kinabalu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views”
, 19 Apr 2017 | Read review
“The light could be brighter..”
, 14 Apr 2017 | Read review
“Good location, alot of restaurants near by. If your driving the malls ( IMAGOO) was 10 minutes away. Room was clean , bathroom was clean . I did wish their toiletries was a bit more then jus shampoo and body wash as i forgot my toothpaste. Buffet needs improvement. As vegetarian wish i had more than just bread toast or cereal. Do refill if the food in the tray finishes like wedges or the potato roast . Or keep options for vegetarian we appreciate good breakfast. Staff are very friendly and good. I do however feel it was pricey for the room (rm 180) as windows were high up, small room, TV has local channel + fox movie, 2news channel. ”
329anum, 10 Apr 2017 | Read review
“Standard room”
B3607QJdavidf, 14 Mar 2017 | Read review
“Back room on higher floors”
briane962, 10 Jan 2017 | Read review
5 of 5