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Hotel Shangri-La Kota Kinabalu

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Traveller (247)
Room & Suite (107)
Dining (25)
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Overview
  • Excellent27%
  • Very good43%
  • Average23%
  • Poor5%
  • Terrible2%
Travellers talk about
“egg station”(9 reviews)
“bus stop”(5 reviews)
“room service”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Reviews (511)
There are newer reviews for Hotel Shangri-La Kota Kinabalu
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Traveller rating
103
146
79
23
10
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LanguageEnglish
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103
146
79
23
10
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All reviewsegg stationbus stoproom serviceseafoodwalking distanceclean roomsgaya streetbreakfast spreadwater fronttwo nightsfront officecomfortable stayf blocation is greatbudget hotelwi fieasy access
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101 - 105 of 361 reviews
Reviewed December 16, 2016

Everything about the hotel was exceptional for the price range which was a steal and I don't give praise lightly. Food was beyond good and really great value for money. The buffet lunch was particularly awesome and the breakfast more than kept me satisfied well...More

Thank EdmundCS
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded December 18, 2016

Dear EdmundCS, Greetings from Hotel Shangri-la Kota Kinabalu! Many thanks for staying with us recently and we are pleased to know you had a wonderful time here in KK and our hotel. Your generous comment is very much appreciated and it motivates us to do...More

Reviewed December 13, 2016 via mobile

The hotel was just perfect for the tight budget people looking for a value for money rooms. The rooms might be old fashioned but the place is very well maintained and clean for such an old hotel. All the hotel staff were very pleasant and...More

Thank Ramsi J
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded December 15, 2016

Dear Ramsi J, Greetings from Hotel Shangri-la Kota Kinabalu! Many thanks for staying with us recently and we are pleased to know you had a good time here in KK and the hotel. Your generous comment is very much appreciated and it motivates us to...More

Reviewed December 9, 2016

i celebrated my birthday in this hotel with my friends. breakfast was good, room was clean so as the public areas, wi-fi was fair, service was also fair and staff were courteous. it happened to be the place near the areas we wanted to be,...More

Thank psygein
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded December 9, 2016

Dear psygein, Thank you for staying with us and taking your time to assist us with your observation and comment. We are happy to know you had a pleasant stay with us and enjoyed our services, especially from Hasrin. I would also like to apologise...More

Reviewed December 1, 2016 via mobile

hello shangri-la hotel team! your hotel was fine and it's a good place to stay. me and 2 of my friends stayed there for 4 days and 3 nights. the team was very friendly and 1 of the FO male staff, skinny and i'd noticed...More

Thank Danial Y
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded December 1, 2016

Dear Danial Y, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are happy to know your friends and you had a good time here. Feeling good to receive your excellent feedback on the hotel's overall services...More

Reviewed November 23, 2016 via mobile

This was a leisure holiday trip with my medical collegues. At first I was a little worried upon seeing the exterior of the building. Seemed a bit worned out as in the paint but do not judge the hotel based on that. It provides you...More

Thank PrakashVos26
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded November 27, 2016

Dear PrakashVos26, Greetings from Hotel Shangri-la Kota Kinabalu! Many thanks for staying with us recently and we are pleased to know you had a good time here in KK and the hotel. Your generous comment is very much appreciated and it motivates us to be...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$45 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$45 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (247)
Room & Suite (107)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Janet B
March 18, 2018|
AnswerShow all 4 answers
Response from LadyWinda | Property representative |
Hi there, Yes they have for the both of your question.
0
Votes
Morning s
September 30, 2017|
AnswerShow all 8 answers
Response from Metta E | Reviewed this property |
These days no more free airport transfers unless the hotel already included transportation to-and-from the airport. Taxis are pretty cheap as the distance is not too far... Just be sure to agree on the fare before you jump... More
1
Vote
diannefmelbourne
March 25, 2017|
Answer
Response from Shangri-La_KK | Property representative |
Dear Dianefmelbourne, Thanks for your inquiry. Yes, our restaurant is just at the ground floor. Other option, outside restaurant is just within walking distance from our hotel. Thanks, Jessica Hotel Shangri-La, Kota... More
1
Vote
Room Tips
"maybe try to get a room not facing the main road"
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"Rooms on the jungle side are quieter"
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"5th floor and above are non smoking."
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"dont take a room adjacent to the road"
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