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Century Kuching Hotel

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466 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Montreal, Canada
Reviewed 9 April 2012

This is a simple but good hotel, located, just 7 minutes from the airport. My 6th floor room was spacious and clean. Room lighting and working space are good as well. Bed was comfortable, but bed sheet was worn with holes in it. Bathroom was clean, but water stream was not good, and water temperature was not stable. Room charge...

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Helpful?
3Thank nomad6022
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi nomad6022, Thanks for review of Four Points by Sheraton Kuching! I was pleased to read that you found our hotel "a simple but good hotel" and that you like the rooms. The Four Points by Sheraton is a select service brand of Starwood and is about delivering uncomplicated service and it looks like we have done so on this...

kuala lumpur
Reviewed 5 April 2012

I have a system to rate hotels. I know I can't and shouldn't compare a 3 star & a 5 star, as it is usually undeniable that a higher starred hotel has better amenities, F & B outlets, better appointments in fixtures & fittings etc, so I'd start off a review with a default rating of whatever star a property...

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Helpful?
3Thank Junwatanabe
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

HI Junwatanabe, Thanks for your review of Four Points by Sheraton Kuching. I was pleased to read that you found our hotel of Great Value! I have also read your additional comments and this has been shared with our team leaders. We do take all comments into account and use them as part of our ongoing process of improvement. With...

Kuala Lumpur, Malaysia
Reviewed 2 April 2012

We have family whom we stay with everytime we are in Kuching but this trip, we stayed for just 1 night in Four Points Sheraton in March 2012. It turned out to be just an average stay. Plus points : big rooms, large beds. Negative points : location and cleanliness (or the lack of which made the hotel felt very...

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1Thank CSC_Dec2011
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi CSC_Dec2011, Thanks for your review of Four Points by Sheraton Kuching. While I was pleased to read that you liked our rooms and our award winning beds I was disappointed to read that we were unable to meet your expectations. Your comments have been shared with the department heads involved and corrective action will be taken to address this....

Singapore, Singapore
Reviewed 27 March 2012

On a short 1 night stop over in Kuching for a business meeting, I chose the relatively new Sheraton Four Points in Kuching as it was 5minutes away from the airport. Have to say, was impressed with the standard room, which is large and the comfortable bed. The little things make the difference. Didn't get to try the buffet breakfast...

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Helpful?
3Thank Diving-Addiction00
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi The_Rottweiler, Many thanks for your "Impressive!" review of Four Points by Sheraton Kuching. The team works hard to deliver on the basics and it looks like we have done so on this occasion. I am happy that you enjoyed our hotel and was impressed with the size of our room which is a good size (36 square meters.) I...

Kuala Lumpur
Reviewed 25 March 2012

Stay here for a 2 days weekend escape. Not too far from airport, quite atmospehere, near local eatery and convinient shop. I like the room, the beds, the working desk and there is an bathtub which i can soak for everydays. The morning breakfast is good spread and i enjoy the kolo mee and pastry. I even try the cheese...

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2Thank Teddyhong
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi Teddyhong. Thanks for your "Good Stay" review of Four Points by Sheraton Kuching! I was pleased to read that you enjoyed your stay and that you particularly liked the food at our Eatery restaurant recognized as one of the Best 10 in Asia-Most Chic All Day Dining Restaurants by Hospitality Asia. Please let us know when you plan your...

Manilva, Spain
Reviewed 25 March 2012

My family and I stayed here for 2 nights on the 13th and 14th of February in a LTO junior suite. The hotel is only a 5 minute taxi / hotel shuttle bus ride from the airport but 25-30 minutes from Kuching We were greeted with a smile by the very friendly concierge and reception staff and led to the...

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1Thank david T
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

HI david T, Thanks for your Just Good review of Four Points by Sheraton Kuching. I was pleased to read that you found "the hotel clean and the staff very helpful". The team works hard to deliver uncomplicated service and it is good to see that they have delivered. I have also read your additional comments about the room condition....

Kuching, Malaysia
Reviewed 24 March 2012

Being to many sheraton hotel, four point Kuching is not up to sheraton standard. I am curious it is coming from the same resource. The room is big but the furniture & bath room quality is not up to standard. I have very sensitive nose, Carpet smell terrible. Good job is they have cheaper rate, to match their own standard.

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Helpful?
Thank Violetoo
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi violetoo, Thanks for sharing your comments on your recent stay with us. The Four Points by Sheraton is a select service brand of Starwood and differs slightly from the Sheraton brand. Our aim is to offer Great Value for our rooms and I am pleased that at least we were able deliver on this. I am sorry to read...

KL
Reviewed 19 March 2012

The concierge, driver and bell boy were very helpful, Mr Foster, friendly and efficient. The room is okay, well lighted, clean and the bathroom is spacious. The breakfast, selection was so so. But the mee Kolo was nice.

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Helpful?
Thank mar_loaded
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi mar_loaded, Thanks for your "very good" review of Four Points by Sheaton Kuching! I was happy to read that Foster went out of his way to exceed your expectations. I will definitely give him a pat on the back. The team works hard to deliver Four Points service from the heart and it looks like we have delivered. Kolo...

Kuala Lumpur, Malaysia
Reviewed 12 March 2012

Whenever I go to Kuching I will always make it a point to stay in this hotel. Although it is a bit far from town but then again Kuching is not too big that it'll take forever to get to town! Front desk staff are quite efficient (though they can be a bit friendlier) and checking-in is usually a breeze....

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Helpful?
Thank ng_reggie
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi ng_reggie, Thanks for your "Great hotel with modern facilities" review of Four Points by Sheraton Kuching. I am happy to read that overall we exceed your expectations and that you like our facilities. I have read your comments with regard to internet. We do have free Wi-fi Access in the public areas of the hotel as well as two...

Singapore, Singapore
Reviewed 5 March 2012

Rooms are spacious and clean with modern and well designed bathrooms. Wardrobe could be bigger, as the safe restricts the hanging space (I had to take out the hotel dressing gowns in order to have enough room for my suit). There is an additional charge for the internet, but once you've paid you can access wired and wifi at the...

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Helpful?
1Thank NMQD
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi NMQD, Thanks for your recent review of Four Points by Sheraton Kuching. I was happy to read that you like our rooms. In addition, I also read see that you rated your sleep quality and cleanliness very high. I have read your comments about the breakfast selection and have forwarded your comments to our Executive Chef. As you mentioned,...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Get Where You Need to Go. Welcome to the Century Kuching Hotel in Sarawak, East Malaysia, on the amazing island of Borneo. We're located in the middle of the BDC commercial hub, near The Spring mall. We're also near Kuching International Airport (KCH). Free to Choose. Whether you're here for business or pleasure, we've got you covered with outstanding event spaces and contemporary restaurants and a bar. We also offer plenty of ways to stay active - such as our 24-hour fitness centre and a great outdoor pool - and to stay connected - like our 24-hour business centre and free Wi-Fi in all public areas. You'll even get complimentary daily newspapers and bottled water. Don't worry; there are no hidden fees. Casual Comfort. Our 435 rooms and suites are designed to make you feel right at home ... more   less 

Additional Information about Century Kuching Hotel

Address: Lot 3186-3187 Block 16 KCLD, Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia (Formerly Four Points by Sheraton Kuching)
Region: Malaysia > Sarawak > Kuching
Price Range: $56 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Century Kuching Hotel 4*
Number of rooms: 435
Reservation Options:
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Also Known As:
Four Points By Sheraton Kuching Hotel Kuching
4 Points By Sheraton Kuching
Four Points Kuching
Hotel Style:
#9 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Century Kuching Hotel staff and other travellers.
5 questions
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Sibu, Malaysia
5 months ago
Taipei, Taiwan

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Questions? Get answers from Century Kuching Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a rooms near the lift and air port view”
bravomike20, 5 Mar 2017 | Read review
“All rooms have ants”
littlenatt, 12 Oct 2016 | Read review
“Best airport view”
amangdayung, 4 Jul 2016 | Read review
“Stay near the lifts when occupancy rates are low, as that giant property can get scary at nights.”
PJMY, 25 Apr 2016 | Read review
“9th floor rooms were okay”
susan8099, 30 Nov 2015 | Read review
5 of 5