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Century Kuching Hotel

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Century Kuching Hotel
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465 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Kuala Lumpur, Malaysia
Reviewed 22 December 2011

Fair check in experience. Room and Breakfast is nice for RM180++ rate.

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Helpful?
Thank yeejia
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi Yeejia, Thanks for your "Modern, Nice and New" review of Four Points by Sheraton Kuching. We appreciate the positive feedback because it shows that we have delivered on the our Four Points branded service from the heart! Please let us know when you plan your next trip to Kuching so that we can continue to look after you. Cheers,...

Kuching
Reviewed 12 December 2011

Room is clean and decent. Price is cheaper than other big hotels. Located very near to the kuching international airport. Cheap and delicious non halal food available opposite the hotel. Location is NOT central. Far from the city centre. 10 mins away from the city provided there is no bad traffic of course. Service in this hotel is not too...

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Helpful?
1Thank Alphonsus_Foo
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi Alphonsus_Foo, Thanks for your review of Four Points by Sheraton Kuching. I was pleased to read that you like our rooms product. I have read your additional comments about our restaurant. We do offer our signature breakfast buffet daily and dinner buffet nightly. Because we want to maintain consistent high quality buffet and serve fresh food we do not...

Sibu, Malaysia
Reviewed 7 December 2011

Let's me summarize Four Points in one quote 'AWESOME & VALUE FOR MONEY'! Only that the 'perfect stay' spoiled by 'NO FREE INTERNET'!!!

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Helpful?
3Thank MrNasan
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

HI Mr. Nasan, Thanks for your "Deserved to be the best 4 star hotel!" review of Four Points by Sheraton Kuching. We take great pride in being recognized a Malaysia's Best Four Star Hotel and thank you for the positive feedback. I have noted your concern with regard to internet access and while we do provide free internet access is...

Kuala Lumpur, Malaysia
Reviewed 24 November 2011

It is located at the end of the runway of the Kuching International Airport. It's a very square hotel. It is however very 'cold' in the sense of space, not cozy and warmth. It portrays business all the way. The rooms are clean, however as I have stayed there many time on business and have found the maintenance of the...

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Helpful?
1Thank TravellingCow
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi TravellingCow, Thanks for your "Near to the airport and convenient" review of Four Points by Sheraton Kuching from June 2011. I am happy to read that overall you rate us "very good" and I thank you for your continued patronage. I have noted your feedback on the design of the hotel. The Four Points brand is one of the...

Singapore
Reviewed 24 November 2011

I recently went to KCH and stayed at Four Points by Sheraton. The experience for my family and I there was awesome. Though the location is not in the city centre, there are many shops & restaurants (BDC) just opposite the hotel. I have an upgrade because of SPG Platinum. The room was spacious in SPG floor. The breakfast buffet...

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Helpful?
1Thank ultrakenzo
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi ultrakenzo, Thanks for your "happy hotel guest" review of Four Points by Sheraton Kuching. I am pleased to read that you enjoyed your recent stay with us. I am also happy that we were able to meet your expectations as our valued Starwood Preferred Platinum level Guest. While the team works very hard to get the basics right, it...

Singapore
Reviewed 22 November 2011

...just as good, though it is slightly older. I have stayed at Pullman, Hilton and Limetree so here are my thoughts: The Good - Check-in and check-out were easy and hassle-free. The staff were friendly and eager to help. I even managed to have a late check-out at 3pm because my flight was delayed. - Good-sized bedroom and bathroom. Very...

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Helpful?
3Thank RolexBoy
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi Rolexboy, Thanks for your review of the Four Points by Sheraton Kuching! I was delighted to read comments and that overall you had a great stay and that we remain your hotel of choice in Kuching. I have read your comments with regard to internet and while we do offer Free Wireless Internet in the public areas of the...

Reviewed 20 November 2011

I stayed for a week in the hotel. I checked in very late, just after 12 midnight. The staff was helpful. I asked how much I needed to top up for the upgrade. After speaking to the manager, I got a free upgrade to the suite. I was over the moon. It was just a perfect start to my 3...

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Helpful?
1Thank Sydneysidee
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi Sydneysidee, Thanks for your "Nice and New Hotel in Kuching" review of Four Points by Sheraton Kuching. I am happy to read that you overall enjoyed your stay. The team works hard to get the basics right and it is good see on the whole we have delivered. I have noted your feedback on housekeeping and have shared this...

Singapore, Singapore
Reviewed 12 November 2011

We booked Sheraton Four Points in Kuching due to its good location and brand name. As frequent travellers we knew Sheraton usually delivers quite good quality. Beginning: price for the room was quite competitive. We like it that way. Arrival: As expected. Staff didn't smile too much but did their job. Room: Decoration was just ok. nothing fancy and nothing...

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Helpful?
1Thank Jakub D
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi Jakub_KL, Thanks for your recent review of Four Points by Sheraton Kuching. While it is nice to note that you like the location of the hotel. Your comments clearly show some areas for us to improve. I am sorry that we failed to meet your expectations. While the team and I work hard to exceed our guests expectations, on...

Singapore
Reviewed 11 November 2011

This is my third stay in four points sheraton kuching... I came by this hotel in 2010 for business trip and I was very pleased with the standards at such a reasonable room rate. Thereafter I revisited in jan & oct 2011 for personal R&R trip... The rooms are clean, stylish, fresh carrying the standards of sheraton brand. The thing...

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Helpful?
1Thank brenda21
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi Brenda21, Thanks for your excellent review of Four Points by Sheraton Kuching. I am pleased that the Four Points team have been able to consistently exceed your expectations since you first visited in 2010. The team works hard to get things the basics right and it great to be recognized when we have delivered. Please let me know when...

Sibu, Malaysia
Reviewed 1 November 2011

I stayed at this hotel with my husband and two daughters for one weekend. We chose the hotel for the competitive price. The service was very good but it's apparent that the hotel is no longer in a pristine condition. The bathtub in our room was broken and there was a broken tile in the bathroom. The beds are of...

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Helpful?
1Thank pennylaw
FourPointsKuching, General Manager at Century Kuching Hotel, responded to this review

Hi Pennylaw, Thanks for your recent review of Four Points by Sheraton Kuching! I was pleased to read that the service delivered exceeded your expectations. The Four Points prides itself on delivering service from the heart and it looks like we have delivered on this occasion. I have also noted your feedback on in terms of the style and design...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Get Where You Need to Go. Welcome to the Century Kuching Hotel in Sarawak, East Malaysia, on the amazing island of Borneo. We're located in the middle of the BDC commercial hub, near The Spring mall. We're also near Kuching International Airport (KCH). Free to Choose. Whether you're here for business or pleasure, we've got you covered with outstanding event spaces and contemporary restaurants and a bar. We also offer plenty of ways to stay active - such as our 24-hour fitness centre and a great outdoor pool - and to stay connected - like our 24-hour business centre and free Wi-Fi in all public areas. You'll even get complimentary daily newspapers and bottled water. Don't worry; there are no hidden fees. Casual Comfort. Our 435 rooms and suites are designed to make you feel right at home ... more   less 

Additional Information about Century Kuching Hotel

Address: Lot 3186-3187 Block 16 KCLD, Jalan Lapangan Terbang Baru, Kuching 93350, Malaysia (Formerly Four Points by Sheraton Kuching)
Region: Malaysia > Sarawak > Kuching
Price Range: $59 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Century Kuching Hotel 4*
Number of rooms: 435
Reservation Options:
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Also Known As:
Four Points By Sheraton Kuching Hotel Kuching
4 Points By Sheraton Kuching
Four Points Kuching
Hotel Style:
#9 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Century Kuching Hotel staff and other travellers.
4 questions
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Sibu, Malaysia
3 months ago
Taipei, Taiwan

See all questions (4)

Questions? Get answers from Century Kuching Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“All rooms have ants”
 of 5 bubbles littlenatt, 12 Oct 2016 | Read review
“Best airport view”
 of 5 bubbles amangdayung, 4 Jul 2016 | Read review
“Stay near the lifts when occupancy rates are low, as that giant property can get scary at nights.”
 of 5 bubbles PJMY, 25 Apr 2016 | Read review
“9th floor rooms were okay”
 of 5 bubbles susan8099, 30 Nov 2015 | Read review
“Always ask for the high floor”
 of 5 bubbles redmoonSAMURAI, 4 Oct 2015 | Read review
5 of 5