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Pullman Kuching

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Pullman Kuching
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1,910 Reviews from our TripAdvisor Community

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Showing 1,692: English reviews
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Brunei-Muara District, Brunei Darussalam
Reviewed yesterday NEWvia mobile

The location is great. Close enough to walk to numerous restaurants. From the main entrance, head straight to main bazaar or Turn Right to Jalan Padungan. The pool and the jacuzzi is big. The kids loved the pool and great for a good swim. The bathroom had a separate shower and long bath tub. The service from the concierge was...

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Helpful?
Thank Richard L
Cincinnati, Ohio
Reviewed yesterday NEW

The Pullman, Kuching is a beautiful hotel with a huge lobby in the city center. It is next to Chinatown and across from the river front. It is everything you expect from the Pullman chain including a great breakfast buffet, spacious rooms, a separate, deep tub and a shower, robes, slippers, and this one even offers a gym mat and...

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Helpful?
Thank Susan U
Singapore, Singapore
Reviewed 5 days ago NEW

Great stay (5 nights total)!! Would definitely stay again when in town. Great location, big room, tasty breakfast - although I would expect more fruit and fewer "lunch items/main dishes" at breakfast buffet. The staff was very friendly!

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Helpful?
Thank slunecnice83
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear slunecnice83, We are pleased to hear that enjoyed your stay, and that our hotel property,breakfast spread and staff exceeded your expectations. Thank you for choosing Pullman, and we hope to see you again soon! Warmest regards, Annie Majidi Guest Experience Manager

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEW

The hotel is just round the corner from Hilton (stayed here before). The first thing you will notice upon arrival is how bright and spacious the lobby is. This is owing to the 2-storey glass panels across the lobby and lounge. There is also a live-band playing on one of the nights. What I liked: 1. Check-in was expeditious and...

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Helpful?
Thank crazyzoo24
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear crazyzoo24, Thank you for taking a moment to share your experience. We are glad to hear you find the location of the hotel central and you have had a good vacation in Kuching. While I wish you had a better experience on the water pressure for the shower, it is feedback like this that we learn from and use...

Petaling Jaya, Malaysia
Reviewed 1 week ago

Location wise was very good because it is near to everything by foot. Price was a bit cheap than normal luxury hotel, and the staff is really helpful. One downside is that the pool is actually the same floor with the ballroom. When we want to go to the pool with shorts, there is a wedding event going on at...

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Helpful?
Thank MaxVartan
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear MaxVartan, We very much appreciate your comments regarding your recent stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am very sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services....

Sydney, Australia
Reviewed 1 week ago via mobile

I often stay at Pullman Hotel during my visit to Kuching. However, I could feel the different hospitality from the staffs during this visit. I heard that they have the new GM who really cares about the standard and hospitality quality. The staffs are really helpful, attentive and provide warm welcome to the guests. The best part is during the...

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1Thank Coconutyours
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear Coconutyours, We very much appreciate your comments regarding your recent stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team.Yes,we do have our new GM,Mr Charles Choi and I am very sure that this feedback will serve as an encouragement to all of us as we strive...

Malaysia
Reviewed 1 week ago via mobile

Kuching is a beautiful and enjoyable destination. Visited the Semenggoh Nature Reserve (residents: OrangUtan), Sarawak Cultural Village and Jong's Crocodiles Farm & Zoo. There are many more places to visit. Not to forget, the people are also friendly.

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Helpful?
Thank Malar10
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear Malar10, We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and...

Toronto, Canada
Reviewed 1 week ago

We had 2 visits & at least the 2nd time our room was not as filthy as the 1st. The corridors were never cleaned. It seemed very badly managed and they did not seem to have enough staff which was confirmed by an advert we saw in the local paper.

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Helpful?
Thank nala3000
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear nala3000, Thank you for taking the time to communicate to us why our facilities did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do....

Putrajaya, Malaysia
Reviewed 1 week ago via mobile

My second time in Pullman Kuching. Good location with many eateries nearby and adjoining to a modest mall. Check in was speedy. Albeit minimalist and modern, the room is spacious and neat. Very clean. Bathroom was huge with good water pressure for shower. Good choices of food at breakfast. Very reasonably price for its brand, location and value. Highly recommended.

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Helpful?
Thank lynd_anwar
Reviewed 1 week ago via mobile

Laksa Sarawak, one of the most popular dishes from the Malaysian state of Sarawak, on the island of Borneo is served at Pullman now. The spicy rice noodle soup topped with fresh giant prawn, bamboo clam, premium oyster, scallop, clam, egg strip and coriander leaves is a breakfast of champions! Let the fine balance in aromatic broth with subtle hints...

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Helpful?
Thank Aishih C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: $72 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuching 5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Pullman Kuching Hotel Kuching
Hotel Style:
#1 Spa Hotel in Kuching
#3 Luxury Hotel in Kuching
#3 Family Hotel in Kuching
#3 Business Hotel in Kuching
#5 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
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Questions? Get answers from Pullman Kuching staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a view of the river”
 of 5 bubbles SusanU824, 23 Mar 2017 | Read review
“the hotel is situated on a hill, so you will have a good view from any floor.”
 of 5 bubbles slunecnice83, 19 Mar 2017 | Read review
“Get a room facing the Rejang River which is lovely at sunset..”
 of 5 bubbles alfredc466, 16 Feb 2017 | Read review
“Go for an upper floor for the views”
 of 5 bubbles Professional-Pilgrim, 5 Feb 2017 | Read review
“Sarawak is a lot better value than KL so it was possible to book the exec lounge which was very good value.”
 of 5 bubbles brianrobertn, 20 Jan 2017 | Read review
5 of 5