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This is a nice, comfortable 4 star-ish hotel.
Great view of the city and good location close to waterfront promenade.
And everything was quite fine, staff is nice and facilities are good.
The pool is great on sunny days.
Only the price is quiiite hefty,...More
2 Thank Nanna J
Response from PullmanKuching, Manager at Pullman KuchingResponded 18 June 2015
Dear Nanna J,
Thank you for your review on TripAdvisor for your recent stay with us at Pullman Kuching.
We truly appreciate your feedback of your stay with us and will do our best to maintain our level of services for our valued guests. We...More
The room is spacious, and the location is excellent. The parking is free and there are a lot of shops nearby.
The only thing that bugging me was the functionality of the electrical appliances. The remote control and electric kettle didn't work, and required a...More
Thank whymiq
Response from PullmanKuching, Manager at Pullman KuchingResponded 14 June 2015
Dear whymiq,
Thank you so much for your review on TripAdvisor and for staying at Pullman Kuching recently. We would like to sincerely apologize for the service lapse of our room key card, which you encountered during you stay here. Any inconveniences caused is very...More
The hotel facilities, the rooms, the views are great, but the service is so haphazard, it is frustrating. My initial room key cards didn't work. Neither of them. I wasn't given my welcome letter, but it arrived at my room later. The welcome drink for...More
Thank CraigDownUnder
Response from PullmanKuching, Manager at Pullman KuchingResponded 14 June 2015
Dear CraigDownUnder,
Thank you so much for your review and for staying at Pullman during your recent visit to Kuching, Sarawak. We would like to sincerely apologize for the service lapse which you encountered during your stay here and any inconveniences caused is very much...More
I want to say nice things about this hotel. So I will start with that; the rooms are nice and the big windows are wonderful. The lobby is bright and welcoming. The location is good - within walking distance to the waterfront and there is...More
1 Thank Le Letteur M
Response from PullmanKuching, Manager at Pullman KuchingResponded 11 June 2015
Dear Le Letteur M,
Thank you for your review on TripAdvisor and we are very sorry for falling short on our services during your stay with us.
Rest assured that your feedback is shared with all the head of departments, so that they would be...More
Stayed for 2 nights. Liked the layout of the room.. very spacious. Having the walk-in closet together with the toilet is very thoughtful.
The lounge lobby has a good band playing and the icing is that they allow you to smoke there. Lovely & friendly...More
1 Thank abdul rahman t
Response from PullmanKuching, Manager at Pullman KuchingResponded 10 June 2015
Dear abdul rahman t,
Thank you so much for your review on TripAdvisor and we are pleased to hear that you find our facilities and services to your liking.
We truly are very sorry about the inconvenience in using the key card for the elevator....More