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360 Xpress Citycenter Kuching

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360 Xpress Citycenter Kuching
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159 Reviews from our TripAdvisor Community

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There are newer reviews for 360 Xpress Citycenter Kuching
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Showing 133: English reviews
Reviewed 31 July 2016 via mobile

It's 1 in the morning, yet I decided to take my time to write this review for this hotel because I'm really NOT PLEASED with my stay. Me and my boss are from the Philippines. We are just here in Kuching to meet with our accountant who is based here in the city so I booked a twin room for...

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Helpful?
1Thank KC D
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Carol, Thank you very much for your time & feedback contributed. We sincerely apologise for the downfall you've encountered during your stay and we had address this matter to the whole team. Apart from the system capturing failure, we indeed regretted that this unforeseen incident happened during your stay and we will be more alert and attentive. As spoken...

Penang Island, Malaysia
Reviewed 26 June 2016

The location was okay as there was mini markets and eateries around it. It is also near Chinatown. However, the bed sheets weren't clean and there were blood stains on the pillow and we requested a change of pillow cases, but the housekeeping only brought 1 case for the 4 pillows in our room. Aside from that flaw, the hotel...

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Helpful?
Thank jojialin
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Jojialin, Thank you very much for your time & feedback. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Had shared your feedback with the Housekeeping team and to be more attentive while servicing the room. Once again thank you for your kind review and...

Reviewed 21 June 2016 via mobile

This is a value for money hotel located centrally in the city... Rooms were nice and clean and staff were helpfull.. only issue we had was the toilets were separated by a glass wall... not what you need if your sharing your room with a friend...

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Helpful?
Thank Dimitri K
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Dimitri, Thank you very much for your time & feedback. We are glade that you had a pleasant stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Had shared your constructive reviews with the management pertaining the glass panel, we are looking...

Kuala Lumpur, Malaysia
Reviewed 15 May 2016

Pros : - 1) Super comfy bed and pillows 2) Spacious corner room (room 508) 3) Location is great. 5 min walk to Top Spot (food court for seafood), Sugar Bun (both are popular eateries) and Mr DIY. 4) Hairdryer and kettle are provided in the room. Very useful for us girls 5) Can do ironing & laundry for free...

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Helpful?
Thank IrfaNazli
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear IrfaNazli, Thank you very much for your time & feedback contributed. We are glade that you had a pleasant stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Had shared your constructive reviews with the team specially on the improvement required eg:...

Reviewed 8 May 2016 via mobile

The hotel has 4 housekeepers, but looks like they only have ONE. Why and what made us say that? 1. The bedsheet, duvet cover and pillowcase weren't changed although we remarked in the special card and reminded the receptionist. 2. The dust bin inside toilet just leave without change new plastic bag. Used tissue was placed on sink (Not that...

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Helpful?
Thank Carmen C
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Carmen, Thank you very much for your time & feedback contributed. We sincerely apologise for the downfall you've encountered during your stay as we had sternly address this matter to the team. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self and do not wish...

Kuching, Malaysia
Reviewed 16 March 2016

Good place to stay, why not try it. Highly recommend this hotel. Food court also available nearby with cheap price. Looking for a beer to drink, yeah monkey bar nearby open for public. I will come and stay here again in the future.

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Helpful?
Thank Farhat21
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Farhat21, Thank you very much for your time & feedback contributed. We are glade that you had a pleasant stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to seeing...

Pontianak, Indonesia
Reviewed 21 February 2016

nice hotel and good service, compact room stay 2 nights. walking distance to hills, parkson, mcd and waterfront. and theres cctv view on room tv, which is very helpful to see outside the hotel. will go back to this hotel with family

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Helpful?
Thank R. i
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear R.I, Thank you very much for your time & feedback contributed. We are glade that you had a comfortable stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to seeing...

Kuala Lumpur, Malaysia
Reviewed 19 February 2016

I arrived Kuching and walk-in to this hotel fuhhh lucky i got a room to stayed. Very happening place and bars close by. Comfortable and very cozy room. i enjoyed my night here. Recommended to friends and family and everyone. NO REGRET !!!!!! Easy access and good location and its near to waterfront 20min walking...

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Helpful?
Thank Borneo_Traveler03
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Borneo Traveller, Thank you very much for your time & feedback contributed. We are pleased to klnow that you've enjoyed your stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward...

PJ
Reviewed 8 February 2016

Location of the hotel is strategic.. it is walking distance to Kuching Waterfront, Main Bazaar and Chinatown. Food courts are available nearby. Room is clean and fit with a TV, hair dryer, fridge and a safe. Towels are provided inclusive shampoo and soap. The hotel can consider providing toothbrush and toothpaste for guests' convenience. Bed is comfortable, however pillows are...

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Helpful?
Thank jeannietcw
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Jeannietcw, Thank you very much for your time & feedback contributed. We sincerely hope that your stay was a comfortable one with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to...

Reviewed 4 November 2015 via mobile

Stay there last october. I reach kuching late evening and direct to hotel from the airport. The room is quite ok equal to a budget hotel. The location is near to town. But i was surprise about the reception. He standing outside while i need some information! Just want to inform my room is have some problem. The way to...

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Helpful?
Thank Chua H
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Chua, Thank you very much for your time & feedback contributed. We sincerely hope that your was a comfortable one with us. We apologize for the downfall you've encountered over the counter and we will sternly address this issue to the staff. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about 360 Xpress Citycenter Kuching

Address: Wisma Phoenix Jalan Song Thian Cheok, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: $23 - $37 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 360 Xpress Citycenter Kuching 2.5*
Number of rooms: 98
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Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
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Questions & Answers

Here's what travellers have asked, with answers from 360 Xpress Citycenter Kuching staff and other travellers.
1 question
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Johor Bahru, Malaysia
over a year ago

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Questions? Get answers from 360 Xpress Citycenter Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location, easy acces”
 of 5 bubbles paulinabajko, 8 Oct 2016 | Read review
“Corner room is very spacious (twin bed room)”
 of 5 bubbles IrfaNazli, 15 May 2016 | Read review
“No choice for room, all the same.”
 of 5 bubbles Farhat21, 16 Mar 2016 | Read review
“If you require windows and clean environment then this hotel is not for you.”
 of 5 bubbles Oz10, 24 Dec 2014 | Read review
“Always ask for a room with windows, it costs more but it'll worth it :)”
  • The bathroom.
  • The bathroom.
  • Very basic, but just nice.
  • Super comfy bed :D
 of 5 bubbles MeenaB_12, 14 Oct 2014 | Read review
5 of 5
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