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Ariva Gateway Kuching

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Ariva Gateway Kuching
Ariva Gateway Kuching
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249 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Staunton, Virginia
Reviewed 9 September 2012

We can not thank the staff of the hotel enough for all their help in making our stay memorable; from Edmund Lim, the manager, to Nicole, one of the desk person, everyone was on hand. Check if there are special on the Internet for the two bedroom suites; we felt at home and comfy especially with a clothes washer and...

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Helpful?
1Thank Suzanne M
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review

AGK reply; Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted to know that you feel at home having all the amenities you need in our fully-furnished apartments and to find our roof top pool area a nice place to chill and relax, encompassing a...

Kuching
Reviewed 1 August 2012

This hotel is located near town area, near to a lot of places of interest, for example: waterfront, tun jugah shopping mall, the hill shopping mall, India street, China Street and nearby to Topspot seafood centre which offer good seafood at reasonable price.

Review collected in partnership with Easytobook.com
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Helpful?
2Thank sinlk
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. Ariva Gateway Kuching is the most ideal accommodation choice for leisure or business in Kuching. The surroundings of the Hotel have much to offer in terms of great shopping, fabulous seafood, local delicacies and other entertainment, in just a short...

Singapore, Singapore
Reviewed 28 July 2012

Definitely a great place to stay with families and friends! Reasonable rates and also well equipped apartment. Was impressed that that even have washer dryer and washing machine. Fully well equipped kitchen too. However their breakfast was really too simple.. Overall experience was still good!

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Helpful?
3Thank Leannehly
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted to know that you thoroughly enjoyed your stay with us. Ariva Gateway Kuching is indeed impressive; each apartment is tastefully furnished in contemporary decor, and fully equipped with home entertainment system, complimentary wifi, fully-equipped kitchen (including washer...

Hong Kong, China
Reviewed 7 July 2012

Stayed here for 3 nights and wanted to stay longer. We got a great deal on Agoda which made it only a little dearer than a backpackers, but the rooms are much much larger. The rooms are a little tired but in a nice homely way. Breakfast is good and there is even a pool. Staff are also friendly. I...

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Helpful?
3Thank grumpyoldpom
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Gateway Kuching. We appreciate your kind comments of wanting to stay a bit longer with us and found our room rates to be of Value for Money. We are delighted that you feel at home and enjoying the spacious room during your...

Singapore, Singapore
Reviewed 25 June 2012

The apt look torn from the outside but once you reach the lobby, you will feel welcome. It's just beside the nearby bigboys(Pullman), so if you want to save money on accommodation,utilise it for transport or other tour,this apt is strategically located. The important things is the superior room is clean and comfortable. Children get free breakfast but choice is...

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Helpful?
Thank Shai123
Edmund L, General Manager at Ariva Gateway Kuching, responded to this review

Thank you very much for taking the time posting your valuable review on Tripadvisor following your stay at Ariva Gateway Kuching. We appreciate your kind comments and totally agree with you that our Hotel is strategically located with all amenities nearby. The magnificent view of the city overlooking from Level 16 Swimming Pool is simply breath-taking especially during sunset hours....

Singapore, Singapore
Reviewed 20 June 2012

We for stayed for 4 days and 3 nights from 15/6/ till 18/6/2012 in a two bedroom apartment. After reading lots of mixed reviews from here , we were prepared for the worse. But we were very pleased and surpise. The apartment was sapcious and very very clean. One bed room with Queen size bed and the other with two...

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Helpful?
1Thank Bobby158
Management response:

Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted on how you like the spacious and clean room that you feel at home with all the amenities you need in our 2 bedroom apartment and the excellent view at Level 16 swimming pool is not...

kuala lumpur
Reviewed 18 June 2012

stayed in a two bedroom apartment in ariva gateway kuching in the first week of june 2012 the apartment was spacious and well equipped ( tyhe only thing missing was a mirror in the main bedroom) the service was excellent - when we checked in noted that the toilet seat was loose and on informing the front desk, it was...

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Helpful?
2Thank valyakalayil
Management response:

Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted on how you agree on the spaciousness room and well equipped amenities in our 2 bedroom apartment. We appreciate your kind comment over your experiences with my team members that have delivered in their service deliveries,...

London, United Kingdom
Reviewed 10 June 2012

Positives - the staff were helpful when spoken to, and amenable Negatives - the hotel photographs are hugely deceptive; the hotel is, in fact, a serviced apartment block within an office building; the rooms are smaller than expected; the hotel is not equipped to the standard you would expect for the price; the hotel breakfast is poor; we had to...

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Helpful?
1Thank Joel G
Management response:

Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted that you find my team members helpful in their service deliveries. Yes Ariva Gateway Kuching is located within the Gateway Kuching which is a well-appointed twin tower complex integrating modern office and luxurious serviced residences, with...

Reviewed 9 June 2012

An excellent choice if you are travelling with family. Feels like being at home as all essential items are provided.

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1Thank jramnan
Management response:

Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Gateway Kuching. We are delighted that you and your family feel like home where all essential amenities you need in our 2 bedroom apartment are provided for. Once again thank you for your kind feedback and we look forward to welcoming...

Reviewed 3 June 2012

Our 1st trip to Kuching was spoilt due to poor hotel service . We had to move room 3x without any help ! We had to collect the new keys and move our luggage all by ourselves 3x ! And worst the 1st room move was an occupied room!! There was no apologies from the staff even after making the...

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Helpful?
Thank FM46
Management response:

Thank you very much for taking the time to post your review on Tripadvisor following your stay at Ariva Gateway Kuching. We sincerely apologize for what have happened. My team members should have been more forthcoming especially with assisting you over the shift of rooms with the luggage and keys, and the ‘occupied’ room that has yet to be cleaned...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Ariva Gateway Kuching is nestled in the heart of Sarawak's Golden Triangle. It is a well appointed twin tower complex integrating modern offices and serviced residences from hotel rooms to well equipped apartments within the Central Business District. It is centrally located within a myriad of major shops, international restaurants and entertainment centre. ... more   less 

Additional Information about Ariva Gateway Kuching

Address: No 9 Jalan Bukit Mata, Kuching 93100, Malaysia (Formerly Somerset Gateway Kuching)
Region: Malaysia > Sarawak > Kuching
Price Range: $39 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ariva Gateway Kuching 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Ariva Gateway Kuching Hotel Kuching
Somerset Gateway Kuching
Somerset Gateway Hotel Kuching
Hotel Style:
#7 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Ariva Gateway Kuching staff and other travellers.
6 questions
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Questions? Get answers from Ariva Gateway Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are larger and quieter. Opt for the back facing ooms. Rooms facing front subject to lots of noise in the weekends.”
 of 5 bubbles sunithau, 22 Jan 2017 | Read review
“Our room looked out to a building site but that was quite fascinating”
 of 5 bubbles 407grahamm, 15 Nov 2016 | Read review
“Kindly ask reception”
 of 5 bubbles Soulart007, 2 Oct 2016 | Read review
“Room #605 for 'newest' 2 bedroom apartment.”
  • Old bathroom. Picture makes it look better.
  • Old washing machine and dryer condition (not working) in room #601
 of 5 bubbles sx149, 1 May 2016 | Read review
“choose top floor facing river.”
 of 5 bubbles goshocky, 4 Apr 2016 | Read review
5 of 5