We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sunway Resort Hotel & Spa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Sunway Resort Hotel & Spa
Sunway Resort Hotel & Spa
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,564 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,394: English reviews
Singapore , Singapore
1 review
Reviewed yesterday NEW

Serrvice provider are excellence. Cleanliness and the dining food/environment are excellence too.Experience having air conditioning water leaking and safe box not able to open, reported to the counter desk and attended within 5mins. I would be back to this hotel and would recommended to my frenz and family definitely.

Review collected in partnership with this hotel

Helpful?
Thank wahab469
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Amazing place, great people and hospitality. Stayed there 2 days on a business trip and enjoyed alot. First, I was facilitated for an early room request, as I had been travelling all night before. Staff is very helpful. The place is amazing - rooms are comfortable. The whole vicinity is for tourists to roam and enjoy. Plus, there are lots... More 

Helpful?
1 Thank Saad M
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW via mobile

Had just returned from a 3N stay in a Club room from 22-26 Nov. Having stayed about 4 times, i guess this was the experience which i wish to forget. Firstly, when i booked thru Expedia, i had noted that i wanted 2 single beds, and the hotel still gave me a king bed, which i had to change after... More 

Helpful?
Thank PeterChiaMH
Shah Alam, Malaysia
Level Contributor
107 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 week ago NEW

This hotel meet my expectation. We went for a company Family Day. Check in on Friday night and check out on Sunday afternoon. Good hotel for you to enjoy the spa, strolling and the mall and having fun at close by theme park, Sunway Lagoon Theme Park. And many local eateries can be found on walking distance. The room have... More 

Helpful?
Thank FatinoaVivatin
Singapore, null, Singapore
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago via mobile

Booked a theme park view twin bedded family package again. Was assigned a room on the 8th floor. Room was spacious and the toilet huge. Beds were very comfortable. The only drawback was the airconditioning system that did not seem to be working properly. Temperature tend to dip to below 20 degrees despite adjusting to 25 degrees. Breakfast as usual... More 

Helpful?
Thank Rawsilver
A TripAdvisor Member
Reviewed 1 week ago via mobile

We stayed at the subway resort for 8 days. All staff members we encountered were exceptionally helpful, friendly, and took the time to go the extra mile. On subsequent meetings of the same staff members we were greeted by name. When asking for recommendations for anything they took the time to dig into what we were specifically looking for to... More 

Helpful?
Thank A TripAdvisor Member
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Staying in this hotel was a good choice. The staff are very friendly and helpful. There are different type of food in the breakfast and the location has a good view on the park. Also you can access to the mall from the hotel, which is a good place for shopping with a lot of brands and a lot of... More 

Helpful?
Thank oalamoudi
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear oalamoudi, Thank you for the very kind review! Knowing that our staff and the convenience we provided have helped you greatly is indeed a great honor to us! Thank you very much for your kind words, we hope you had a great time with your love one during this vacation. We hope to see you again soon! Best Regards,... More 

Celina, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Quite possibly cannot describe this oasis of hospitality, family fun, serenity and natural beauty in the middle of one of the world's most populous cities Kuala Lampur. From the serene private villas, a Day Spa unlike any other which over looks an amusement / waterpark. The complex has three hotels a university, a major shopping mall with an ice skating... More 

Helpful?
Thank John H
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear John H, Thank you for taking time to share your stay experience with us! We are honored to know that you have enjoyed your stay with us and that the services and facilities we provided have come into good use! Thank you for the very kind comments you left our staff; we will surely pass the message to them!... More 

Mumbai (Bombay), India
Level Contributor
110 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

Luxury at its best! Excellent property with best of the staff. It has sort of royal look and feel. Super friendly and helpful staff. Our room was HUGE, modern yet royal with all possible amenities. We had partial view of the park. Breakfast was delicious with wide wide spread across all cuisines/countries. Resort has direct access from park and mall... More 

Helpful?
Thank Mili821
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Mili821, Thank you for your kind review! It’s a great pleasure of us to know that you have enjoyed your vacation thoroughly with us! We take pride in providing our guests the best service we could offer and are delighted to know that they have contributed in providing you what you need for a great getaway. We hope to... More 

Jerusalem, Palestine
1 review
Reviewed 2 weeks ago

Mary; one of the staff members and just like the rest of the members is a great person and she made our day each time we met her. The location is excellent just next to the lagoon and the shopping mall.

Review collected in partnership with this hotel

Helpful?
Thank bahaa833
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear bahaa833, Thank you for taking the time to write us a review. We are pleased to know that our staff has helped you greatly throughout your stay in our hotel. We will definitely pass the message to her. Aside from that, we are also happy to know that you find the location of our hotel a convenient access and... More 

1,804 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1270)
Viewed
Hotel & Grounds (277)
Viewed
View from Room (80)
Viewed
Pool/Beach Area (115)
Viewed
Room/Suite (178)
Viewed
Dining (57)
Viewed
Family/Play Areas (9)
Viewed
Bathroom (80)
Viewed
Business Centre/Function Rooms (9)
Viewed
0:48
Videos (3)
Viewed
Other (462)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (482)
Viewed
Amenities (84)
Viewed
Club Suite (60)
Viewed
Pool (39)
Viewed
Premium Park View Room (38)
Viewed
Dining (111)
Viewed
The Hotel (89)
Viewed
The Villa (61)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Hotel & Grounds (34)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (3)
Viewed
Dining (5)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Petaling Jaya
0.1 km away
Sunway Pyramid Hotel
Sunway Pyramid Hotel
#7 of 41 in Petaling Jaya
1,009 reviews
0.5 km away
Sunway Clio Hotel
Sunway Clio Hotel
#1 of 41 in Petaling Jaya
255 reviews
0.1 km away
Resort Suites Hotel at Bandar Sunway
Resort Suites Hotel at Bandar Su...
#11 of 41 in Petaling Jaya
30 reviews
Show Prices
Show Prices
Show Prices
8.6 km away
One World Hotel
One World Hotel
#3 of 41 in Petaling Jaya
973 reviews
5.0 km away
Hilton Petaling Jaya Hotel
Hilton Petaling Jaya Hotel
#2 of 41 in Petaling Jaya
1,124 reviews
14.2 km away
Sunway Putra Hotel
Sunway Putra Hotel
#29 of 331 in Kuala Lumpur
1,171 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The flagship hotel of this destination is the 5-star Sunway Resort Hotel & Spa that offers a collection of 439 well-appointed guestrooms and suites. The portfolio of rooms includes Premier rooms, Junior suites, The Club rooms and Club suites, Premier Executive suites, and an impressive Presidential Suite. All guestrooms are equipped with conveniences for the modern business and leisure travellers, which include broadband facilities, in-room infotainment services, satellite television and movie channels and numerous other facilities and amenities like a private electronic safe deposit box, coffee and tea making facilities and a mini-bar. Most rooms have a splendid view of Sunway Lagoon or the resort's skyline; some provide balconies with an opportunity to walk out to the gardens and swimming pool. The Club guestrooms and suites in Sunway Resort Hotel & Spa are designed for a lifestyle of added comfort, privacy and exclusivity with all the necessary facilities and services to cater for business executives and leisure traveller on-the-go. The Club Lounge offers business class conveniences with an experienced team to cater to guests' needs. The Club floor privileges include complimentary Continental breakfast, light refreshments, evening cocktails and canapes, butler service and private check-in and check-out facilities. The Club Floor rooms offer elevator key-access, affording guests with added level of security and privacy, supplemented by a boardroom and private lounge facilities at The Club Lounge. ... more   less 

Additional Information about Sunway Resort Hotel & Spa

Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 46150, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $138 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sunway Resort Hotel & Spa 4.5*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Asiatravel.com Holdings, Expedia, Hotels.com, Agoda, Booking.com, HotelTravel.com and Priceline so you can book your Sunway Resort Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunway Resort Hotel And Spa
Sunway Hotel Petaling Jaya
Hotel Style:
#4 Business Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sunway Resort Hotel & Spa staff and other travellers.
30 questions
Ask a question
U.S.A
over a year ago

See all questions (30)

Questions? Get answers from Sunway Resort Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High room away from the back poolside if event going on”
 of 5 bubbles Philm10, 9 Nov 2016 | Read review
“ask for pool view and breakfast inclusion”
 of 5 bubbles jbrd2016, 5 Nov 2016 | Read review
“When choosing a room - all rooms below street level (built In a quarry) have pool views. Highst rooms choose pool view”
 of 5 bubbles Y1786YBjohnm, 1 Nov 2016 | Read review
“Executive Suites are not necessarily on the club floors due to a weird floor plan.”
 of 5 bubbles airzone, 1 Nov 2016 | Read review
“Take higher floor”
 of 5 bubbles AjitGarcha, 18 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay