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Crystal Crown Hotel Petaling Jaya

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Crystal Crown Hotel Petaling Jaya
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92 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Checked into this hotel for a business trip. It was a junior suite. Spacious room, moderate. Like the TV which you can turn so you are able to see from many angles even from toilet. Surprised that they have a club lounge but honestly it is totally under utilized. I went there for breakfast x 2 and tea x 1....

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Helpful?
Thank Jason S
Wilayah Persekutuan, Malaysia
Reviewed 2 weeks ago

Room - Clean and big room but a bit old. Location - Road in front of hotel changed to one way, not recommend for those without car. Wifi - Free or included in the room rate. Car park - free Noticed many staffs at reception but not all are well trained, few staffs standing behind and front line keep asking...

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Helpful?
Thank G174
Alor Setar, Malaysia
Reviewed 2 weeks ago

Booked with Agoda and got a huge discount as part of the package deal offered by the app. Despite what I mention it being a huge discount, it still made me dig deep into my pocket to pay for a three nights' stay. Nothing great, nothing cozy. Just your typical spartan room to spend your night sleeping away. Swimming pool...

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Helpful?
Thank Syme0n
malaysia
Reviewed 3 weeks ago via mobile

Stay at this hotel for 3 nights since I had training at INTENGAH. The hotel was nice, Lobby area appeared as an old hotel, but suprisingly the room was modern (I believe they have upgrade/renovate the condition). The problem is that I believe this is not a kids friendly hotel, since in order for you go to the gym or...

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Thank afzan a
Kuala Lumpur, Malaysia
Reviewed 5 weeks ago via mobile

Stayed there for one night as attending the meeting. This was actually my second time stay within 3month. Disappointed with the cheked in process.Me and my friends arrived there about 1.15pm and was told the room were not ready yet.we understood since the check in time is after 2pm. Then i went again at 4.15pm,suprisingly they said my room was...

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Thank myra_sany
Reviewed 23 February 2017 via mobile

My boyfreind he booked for 3 night. When we are arrival here wifi not working still connecting Its working only at the lobby. Ask the reception to fix its all night still connecting. If no wifi in the room Then its no point to book room you can stay at lobby use wifi to works. Air condition cant setting only...

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Thank Jiratchaya S
Reviewed 17 February 2017

so far, the longest stay was 2 days maximum.. so far so good. Receptionist sometimes had human error (not friendly/customer polite.. maybe she/he got bad day..). normal. if it's your day, you'll get the best customer service given, if not, deal with it.. we're human. even i got mood swing. (^_^'') breakfast is recommended by dad.. he said breakfast here...

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Thank Adilah C
Reviewed 14 February 2017 via mobile

Not so good customer service given. Quite rude and not presenting themselves in a polite way. The price was considered to be quite expensive but no breakfast meal included. Will not go there again and will consider another hotel for my business trip in PJ.

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Thank Haffiz F
Reviewed 9 February 2017

Had wedding banquet at this hotel. Food were lack of quality. Worse service ever. Servers do not know what they are doing. They do not understand instructions and the service were as if they were not trained. When management were consulted, they just keep procrastinating the replies. All in all, frustrations! Will not recommend to hold wedding events here. The...

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Thank jujufied
Singapore, Singapore
Reviewed 5 February 2017

No record of my booking when I called for early check-in on 30 Jan early morning. It was resolved only after I called Agoda to assist. I was not informed about the privilege at all with the booking of Junior Suite at the point of check-in until the second day (end of my stay) then I realized the benefits I...

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Helpful?
Thank cheeyuent84

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Opened in January 1995, Crystal Crown Hotel Petaling Jaya has fast gained its popularity among the business travelers. It is an ideal choice for those who would like to stay connected and within the hub of the Commercial and Business District of Petaling Jaya. The Hotel comprises of 273 tastefully designed rooms, ranging from Superior to Junior Suites. Adding to this range would be the Executive Summit Floor, where we provide extra space and comfort to our guests. The Executive Summit Floor guests will have exclusive access to our Summit Lounge with complimentary beverages throughout the day. All our room guests would also enjoy the free internet access in their rooms and daily buffet breakfast at our coffee house. For food connoisseurs, we have a Chinese restaurant that serves quality shark's fin, abalone and other Chinese delicacies, Japanese restaurant that offers sushi, yakitori, teppanyaki, sashimi and our Coffee House that serves continental and local cuisines. Guests may wind down after a busy day at our outdoor swimming pool or enjoy a massage at the Health Club ... more   less 

Additional Information about Crystal Crown Hotel Petaling Jaya

Address: 12, Lorong Utara A | Off Jalan Utara, Petaling Jaya 46200, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $63 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Crown Hotel Petaling Jaya 3.5*
Number of rooms: 273
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Crown Hotel Petaling Jaya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Renovated rooms only. Seen the pre-renovation rooms - no good.”
cclye, 17 May 2016 | Read review
“Don't stay here go somewhere else!!”
Luxpanda, 8 Jan 2016 | Read review
“check sanitation system in bath room.”
NgVH, 19 May 2015 | Read review
“Pay the little extra for the executive floor. Quiet and private breakfast room away from the tour groups”
Jonker_Jan, 18 Mar 2015 | Read review
“higher rooms for better view of pj town”
krish9, 18 Mar 2015 | Read review
5 of 5