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Hilton Petaling Jaya Hotel

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Hilton Petaling Jaya Hotel
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1,207 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Short stay, arrived with own car. Fast and efficient service. Warm and friendly staff. Good range of restaurant choices which are reasonably priced and have a good variety. Useful for business functions too

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JaafarMrs
Auckland,NZ
HOTEL’S FAVOURITE REVIEW
Reviewed 11 January 2017

Stayed here for 8 nights over the end of Dec 2016 & beginning of Jan 2017, so we had lots of time to see what the PJ Hilton was like. Overall we were very pleased with our time there. The room was spacious with a lovely bathroom. It had lots of wardrobe and storage places which was important because we...

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Helpful?
1Thank petitmonde
About Hotel's Favourite Review
Reviewed 3 days ago NEWvia mobile

Hilton go beyond to make sure everything is right from the moment you step in till you checkout. Firstly, I was allowed to check in at 1230pm when the check in time is 3pm. Secondly, I requested for an extra bed last minute and it was delivered to my room with all the necessary toiletries(towels, shower gel, shampoo and etc)...

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Helpful?
Thank alshernt
Singapore, Singapore
Reviewed 3 days ago NEW

Not enough staff assisting to check in. After a 3 hour road trip from Singapore, that's the last thing you want to deal with. When it came to our turn, the guy at the reception was not only friendly,but jovial. That immediately loosen us up. He was amiable to all our requests, non- smoking smoking connecting rooms etc etc etc....

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Helpful?
Thank LesMasonic
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear LesMasonic, Thank you for taking time to write to us on your feedback of the hotel. I'm glad that you've had a memorable stay. I am glad that our Front Office assistant was able to meet your requests and made your stay a comfortable one. I am delighted that you enjoyed our facilities and amenities in the Hotel. I...

Singapore, Singapore
Reviewed 3 days ago NEW

Quite a below standard hotel. Lacks knowledgeable staff, lacks efficiency and lacks cleanliness. Bed sheets were filthy, slow customer service. In room dinning was a mess, with awful food. Breakfast is blan and just over processed. No special touches anywhere. Not worth a penny.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank E4674PVthomasp
Bangkok, Thailand
Reviewed 4 days ago NEW

Very nice hotel And Nice staff ... Smoot service Nice Japanese restaurant , Excellent with Quality of foods Nice service from staff Excellent food from chef Ricard , Chef parteek , Chef Jason (Thank you for u lovely salads) chef MJ Thank you so much

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank pphatcharaut
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear pphatcharaut, Thank you for staying with us, and I appreciate you taking time to share your feedback on the hotel. I was delighted to read that you enjoyed your stay and in particular the quality of service from my team and the gastronomic experience in our signature restaurant, Genji Japanese Restaurant. I've passed your comment to our chefs and...

Abu Dhabi, Abu Dhabi, United Arab Emirates
Reviewed 4 days ago NEW

We stayed at Hilton Petaling Jaya for 3 days, having moved from the Hilton at KL Station in Kuala Lumpur, due to lack of availability of rooms. While we were "OK" with it, meaning you will truly not go wrong spending your money here (at the end of the day, it's a Hilton, afterall..) we found this Hilton to be...

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Helpful?
Thank Desiree H
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Desiree H, Thank you for staying with us, and I appreciate you taking time to share your feedback on the hotel. I was delighted to read that you enjoyed your stay and in particular the quality of service from my team and the Hilton hospitality. Thank you again for the feedback and I look forward to welcoming you back...

Hong Kong, Hong Kong
Reviewed 5 days ago NEW

This hotel continues with very good service and comfort environment suitable both for business and family trip. The location is convenience to access others places. The hotel provides many selection of restaurants such as Japanese, Chinese and western café. The hotel bar - uncle chili is the fantastic place to relax and friends gathering activities. I enjoy very much and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank percyc667
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear percy667, Thank you for staying with us, and I appreciate you taking time to share your feedback on the hotel. I was delighted to read that you enjoyed your stay and in particular the quality of service from my team; I will be sure to pass on your kind words. Thank you again for the feedback and high recommendation....

Colombo, Sri Lanka
Reviewed 6 days ago NEWvia mobile

My room was extra comfortable with all the facilities.Everything is nicely arranged and made my stay cosy. Breakfast was nice with lots of traditional Malaysian food which was really delicious. Beautiful outdoor swimming pool and a modern gym. Staff was welcoming all their guests and was smiling all the time.Their friendliness was noticeable whenever I passed the lobby.

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Helpful?
Thank Chathuri D
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Chathuri D, Thank you for staying with us during your recent trip to Petaling Jaya. I am delighted to read that you have had a memorable and pleasant stay with us and our team members have made you feel comfortable here. I am glad you enjoyed our facilities and amenities around the hotel as well. Thank you for your...

Singapore
Reviewed 1 week ago via mobile

Realistically more a 4* hotel than a 5* one. Perhaps if it had been listed as a 4* hotel, I would not have expected more from the hotel than I did, especially after reading the quite rave reviews from TripAdvisor. The service was warm and helpful but at the executive lounge, there were junior officers who struggled with the English...

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Helpful?
Thank Flyn1170
HiltonPetalingJaya, General Manager at Hilton Petaling Jaya Hotel, responded to this review

Dear Flyn1170, Thank you for staying with us, and I appreciate you taking time to share your feedback on the hotel. I am pleased that you had a satisfactory stay however I was disappointed to read that we failed to meet your expectation this time around. I am disappointed that we did not deliver our usual high standards on this...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Petaling Jaya is located in the heart of the business and leisure districts, 15 minutes away from downtown Kuala Lumpur. The Kuala Lumpur International Airport is 45 minutes away by car, while the closest Light Rail Transit (LRT) station is just a short walk away. The hotel is a stylish urban retreat that leaves a lasting impression. Fine dining options, attentive service and Malaysian hospitality add to the experience, while nearby recreational and shopping facilities provide entertainment for all. ... more   less 

Additional Information about Hilton Petaling Jaya Hotel

Address: Hilton Petaling Jaya Hotel No 2 Jalan barat, Petaling Jaya 46200, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $96 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Petaling Jaya Hotel 5*
Number of rooms: 546
Reservation Options:
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Also Known As:
Hilton International Petaling Jaya
Hilton Petaling Jaya
Petaling Jaya Hilton
Hotel Style:
#1 Business Hotel in Petaling Jaya
#2 Luxury Hotel in Petaling Jaya
#2 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Petaling Jaya Hotel staff and other travellers.
7 questions
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Questions? Get answers from Hilton Petaling Jaya Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect for Family or Business Trip”
  • Desk
 of 5 bubbles 384mdm, 29 Jan 2017 | Read review
“The rooms in the East Wing (21 floors) seemed to be newer than those in the West Wing (10 floors). Ask for iced tea tarik at breakfast!”
 of 5 bubbles JamesC373, 24 Jan 2017 | Read review
“New wing please”
 of 5 bubbles Feetonthemove, 14 Jan 2017 | Read review
“Executive floor”
 of 5 bubbles RENERONO, 17 Dec 2016 | Read review
“Hotel is divided into 2 wings. Ask for the one which is further away from the front desk.”
 of 5 bubbles Batman_SG, 2 Nov 2016 | Read review
5 of 5