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Sunway Pyramid Hotel

1,436 reviews
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Traveller (570)
Room & Suite (192)
Dining (152)
Overview
  • Excellent25%
  • Very good41%
  • Average22%
  • Poor7%
  • Terrible5%
Travellers talk about
“shopping mall”(186 reviews)
“theme park”(126 reviews)
“sunway pyramid”(104 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Sunway Pyramid Hotel
Special Offer: FAMILY FUN THEMEPARK
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Reviews (1,436)Write a Review
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All reviewsshopping malltheme parksunway pyramidwater parkfood courtunder one roofbooked roomsice skatingswimming poolan extra bedconnecting roomshotel roombreakfast buffeteasy accesshotel staffbusiness trippleasant stay
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1 - 5 of 1,358 reviews
Reviewed yesterday

I think that Sunway Pyramid is very completed. Everything is available there and the price also affordable. And the facilities also completed like : Sunway Lagoon. I have my family time there and enjoy it very much. Thankyou Sunway Pyramid.

Review collected in partnership with this hotel
Thank vin3332018
Hotel's Favourite
Reviewed 24 February 2017

The rooms are newly renovated with great furnishings. The workmanship to the rooms are top quality. The hotel is connected to the shopping centre, which is very convenient and has a wide range of shops, from high end to affordable stores. Breakfast was plentiful with...More

Review collected in partnership with this hotel
Thank Jot88
Response from sunway2016, General Manager at Sunway Pyramid HotelResponded 3 April 2017

Dear Jot88, Thank you very much for your kind review! We appreciate you for detailing your staying experience with us. We hope you enjoyed the facilities, services as well as the breakfast we prepared during your stay with us. We look forward to seeing you...More

Reviewed 3 days ago

I booked a family suites. it was comfortable, we enjoyed the stay. It is well connected to Sunway Pyramid Ice Skating Area (less than 2 minutes walk), well connected to the car park. Please take ticket for parking for complimentary. I used Touch N Go...More

1  Thank snakenov
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 2 days ago

Dear snakenov We appreciate your feedback from your recent experience and stay at Sunway Pyramid Hotel. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted. This is...More

Reviewed 3 days ago

Room is comfortable but service poor. check in and out is slow eventhou the reception counter is full of staff. Tried calling the operator to get water, never pick up, after third calls, picked up but got put on hold right away. Went down to...More

Review collected in partnership with this hotel
Thank wei369
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 2 days ago

Dear wei369 We appreciate your feedback from your recent experience and stay at Sunway Pyramid Hotel. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted. This is...More

Reviewed 3 days ago

I stayed in family suite for a night, and it doesn't worth the price at all. The room is not spacious as my expectation, no bath up, no city view (the room has other's room view, i felt like i was in a hostel) and...More

Review collected in partnership with this hotel
Thank MunirahJahari
Response from SRHSGMO, General Manager at Sunway Pyramid HotelResponded 2 days ago

Dear MunirahJahari We appreciate your feedback from your recent experience and stay at Sunway Pyramid Hotel. If time permits, please drop me an email at jerryg@sunwayhotels.com with your contact details. We would like to reach out to you and address the matter highlighted. This is...More

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123456272
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$70 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Petaling Jaya
#6 Luxury Hotel in Petaling Jaya
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$70 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Petaling Jaya
#6 Luxury Hotel in Petaling Jaya
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (570)
Room & Suite (192)
Dining (152)
Pool & Beach (68)
Amenities (93)
The Hotel (PRE-RENOVATION) (32)
Family and Play Areas (7)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Celeste Y
1 January 2018|
Answer
Response from Wise Z | Reviewed this property |
This hotel is offer free parking for hotel guest just proceed to concierge counter. Thanks
1
Vote
Kelvin T
9 December 2017|
Answer
Response from SRHSGMO | Property representative |
Using the hotel’s Metro taxi will cost RM159 nett (Innova) from the hotel to KLIA.
0
Votes
nurj87
8 December 2017|
AnswerShow all 8 answers
Response from Edward I | Reviewed this property |
The hotel will ask for a deposit at check in. usually 200 MR. If you have prepaid and do not intend to get room service or charge anything to the room tell them so and try to get the deposit waived.
1
Vote
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12345611
Room Tips
"sound proof are very good"
Read review
"Skipped buffet breakfast for a better room deal, so lousy!"
Read review
"Higher the better for good views of the city or park"
Read review
"satisfied but start looking a bit tired. Clothes line was broken. Good room service Good concierge service"
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