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Sunway Pyramid Hotel

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Sunway Pyramid Hotel
Sunway Pyramid Hotel
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1,083 Reviews from our TripAdvisor Community

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Showing 1,021: English reviews
Penang Island, Malaysia
Reviewed 2 weeks ago

Overall it is a very good 4 star hotel with all necessary facilities surrounding, but the room I stay is not view which facing a giant wall that make us feel very stuffy , breakfast places is fast from hotel n the food is not as great as the environment

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Thank william9822
Reviewed 2 weeks ago via mobile

I visited during Chinese New Year as I observed hotel not so busy , I request double bed but during my check in Front office tell me no available and I understand that point but they promise me to change the room immediately but they don't even follow up the issue to be done , I did follow up twice...

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Thank Fe L
Surabaya
Reviewed 2 weeks ago

if the hotel can provide sauna, Jaccuzi and steam is an added value. breakfast walking distance too far away. overall satisfy for a short stay. suitable hotel for all sort of purposes because link to pyramid mall where you can get all sort of stuff.

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Thank RaySia
Kuala Lumpur
Reviewed 2 weeks ago

I stay at family room, I rather have a kettle instead of nespressso coffee maker in room. The breakfast selection are less choices than are other 4star hotel, all food just simply heating and serve it, not really cook by chef.

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Thank angeltacsc
Singapore
Reviewed 3 weeks ago

if ill visit Kl again i will not hesitate to book at Sunway Pyramid Hotel! Very convinient. the shopping mall is just right at the lobby.front desk very helpful. all the attractions are just at your doorsteps. transpo not a problem also

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Thank melvinholy
Cameron Highlands, Malaysia
Reviewed 3 weeks ago

commendable to stay in . Good and very clean facility. Very convenient for a one week stay. Reciption and the services people were very helpful. One thing that did not like was that no room services was available afterwards ten o'clock. That is no good for a popular resort hotle.

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Thank Hasan A
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Stayed for a night in deluxe executive room. Bed linen smelled like cloth that hasnt been properly dried. Room walls are thin so we could hear the neighbour's alarm early in the morning, and sounds from on-going construction and anyone who walks pass the door way talking loudly. Price and room facilities aren't justified. Deco is good, comfy bed, clean...

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Thank amynM2639KU
Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Very nice new rooms. All freshly renovated and they Look very modern. The beds are exzellent with beautiful nice new down blankets. Staff is very friendly. Walk to sunway lagoon Water park and directly attached to a very big mall. Breakfast is a small walkt way and good, but not excelling.

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Thank cornelia-grimm
KL
Reviewed 4 weeks ago via mobile

The hotel recently did a full refurbishment. The decor is Relaxed theme which we like a lot. The hotel is very pleasant and quiet. We stayed on the 9th floor connecting rooms. Decent sized room with brand new carpets, beds, electronics etc. We're extremely pleased with the hotel conditions. A great place to chill and relax after spending a day...

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Thank MMMKl
Jakarta, Indonesia
Reviewed 4 weeks ago

The room needs upgrade with the carpet, bathroom was small. Some of the staffs were quite rude especially one-two person at breakfast place. No outside view, for a 4 star hotel every room should have outside view.

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Thank andrewsusanto

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Sunway Pyramid Hotel, formerly known as Sunway Pyramid Hotel East, reopens after an extensive renovation. Every aspect of the guest experience has been rethought, bringing a breath of freshness with more choices and new experiences. The newly renovated hotel reflects functional design that incorporates Malaysian inspired textures, bold patterns and vibrant colours; complemented by enhanced in-room facilities and technology upgrades for a convenient and fuss-free stay. The hotel features 564 Deluxe guestrooms and suites; incorporating new category of family rooms and suites. Guests staying at Sunway Pyramid Hotel also have direct access to the leisure facilities available at the 5-star Sunway Resort Hotel & Spa. Booking is now open for stays on 3 November 2016 onwards. Sunway Pyramid Hotel is located at Persiaran Lagoon, Sunway City, 47500 Selangor Darul Ehsan, Malaysia. GPS Coordinates: 3°04'18.8"N 101°36'31.2"E. ... more   less 

Additional Information about Sunway Pyramid Hotel

Address: Persiaran Lagoon, Bandar Sunway, Petaling Jaya 47500, Malaysia (Formerly Sunway Pyramid Hotel East)
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $107 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Pyramid Hotel 4*
Number of rooms: 564
Reservation Options:
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Also Known As:
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Hotel Style:
#5 Luxury Hotel in Petaling Jaya
#5 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Pyramid Hotel staff and other travellers.
24 questions
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1 month ago
11 months ago
Manila, Philippines
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Aircon should be able to allow guest to adjust.”
 of 5 bubbles sharontanzc, 22 Feb 2017 | Read review
“Every thing was very good except the small refrigerator was not cooling.”
 of 5 bubbles HasanA925, 1 Feb 2017 | Read review
“Ask for a nice view to sunway lagoon. We had to change rooms, because before we were looking to a wall - not so nice (7114)”
 of 5 bubbles cornelia-grimm, 30 Jan 2017 | Read review
“Higher floors have a great view”
 of 5 bubbles haleyc983, 23 Jan 2017 | Read review
“Good modern room with five star facility.latest furniture with all the facilities ”
 of 5 bubbles ashadw, 5 Jan 2017 | Read review
5 of 5