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One World Hotel

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1,026 Reviews from our TripAdvisor Community

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Showing 961: English reviews
KUALA LUMPUR, Malaysia
Reviewed 1 January 2017

This hotel is connecting to a shopping mall where people can easily come into the lobby to cross to the Mall entrance. They use the hotel toilets and make them like a public toilet.This should not happen to a 4 star hotel. Should use key card to access the shopping mall from the hotel.

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Helpful?
1Thank FAZLI H
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Your review and kind suggestion is much appreciated. Rest assured that your feedback will be taken on board for consideration as guest feedback is imperative for us to ensure that we are meeting and exceeding our guests’ expectations. Thank you.

Reviewed 1 January 2017 via mobile

Nothing great for this hotel's 1000th review Check in at 2pm took 5mins and the room that was not ready only took 20mins to clean. The breakfast buffet spread that comes with the booking had many choices. The room was clean and most of the rooms has a good view as it is a semi circular building? Great shopping choices...

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1Thank Maverick K
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for selecting one world hotel petaling jaya and for sharing your staying experience with us. Your feedback means a lot to us and will surely be shared with the team as it inspires all to do better and strive further in providing memorable guest experiences. With this said, we sincerely look forward to your return...

Reviewed 31 December 2016 via mobile

It was my first time stay here. Nice location with direct access to the mall where I can bring my kids back to the hotel if they need to feed or nap. We were staying in the 2 bedrooms suite. No complaints. The room is huge and well equipped. To my surprise, I found an air purifier provided in the...

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Helpful?
Thank Paul P
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for choosing One World Hotel as your preferred stay, recently. It is great to note that the overall experience was up to your expectation and the adjoined shopping centre complemented the stay. We are sorry to learnt that your room request for a new TV remote was not handled accordingly. Nevertheless; we will review this...

Singapore, Singapore
Reviewed 30 December 2016

We spent a lovely 4D3N at the 2- bedroom Family Suite. Turns out it's just 2 separate rooms (with separate key cards) and adjoining doors. The Junior Suite is the room that comes with a living room. Directions to One World Hotel from 1 Utama mall - If you're coming by Skybus (operated by AirAsia), when dropped off, the mall...

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Helpful?
1Thank MsDelicatessen
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your review which we are disappointed to note, as the hotel prides itself on offering exceptional service and it is with regret that you returned home not completely satisfied with your experience. Your feedback is utmost important to us therefore, please rest assured that we have taken on board the highlighted concerns and addressed...

Singapore, Singapore
Reviewed 30 December 2016 via mobile

Third time here. Excellent rooms. Responsive service. Great restaurant. Friendly and helpful staff. Direct link to 1Utama makes it the perfect place for a shopping getaway. The IMAX cinema is also a few metres away. Will continue to stay here whenever I have to be in KL.

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Helpful?
Thank SheikSingapore
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your glowing remarks about One World Hotel. Reading such a positive feedback have brighten up our day. We are glad to have served you excellently during your stay with us and hope to see you again for more wonderful stays. Till then, best regards.

Reviewed 29 December 2016 via mobile

Second time staying at this hotel and have to say it's still the best five star hotel in kl! Service from all the staff were great, from the guys opening the front doors every time you walk through to the smiling and friendly staff who check you in/out At the counter. This hotel is great value too; right next to...

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Helpful?
Thank Sean L
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for choosing One World Hotel as your preffered hotel and sharing your insights with us. We are happy to learn that our endeavour to offer our guests unmatched hospitality met your approval and the hotel’s strategic location were favourable to you. It was a pleasure to have made your stay a comfortable and memorable one....

Kota Kinabalu, Malaysia
Reviewed 26 December 2016

Brought my family for another holiday trip and stay for a few nights. The room was revamped lately. It was more spacious than before. The bathroom was more or less the same. The hot water supply to the shower was inconsistent, but it was still bearable. I booked our stay through the hotel's official website for 2 adults and 1...

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3Thank WCY73
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for reviewing us which is genuinely important to us in evaluating the service and facilities of our hotel. Please be rest assured that we will make a point of using your constructive feedback in the most appropriate way. Having this said, we are happy to have been at your service and look forward to more...

Penang Island, Malaysia
Reviewed 24 December 2016

Few years ago when I stayed here it was a very pleasant experience. The service was fine, the facilities were well maintained. Now, the reception is bad, the lift service is unbelievably slow, the car park is old and under-maintained. Everything seems to be off this time around. Totally woundnt recommend this hotel to anyone I know. 👎👎👎

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3Thank tyyew1998
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest Thank you for having taken the time to give us an evaluation of your stay. We apologise for your experience that was not to your exacting standards and expectations. Rest assured that every detail of your invaluable comments are important as it will help us to make further improvement; from the level of service to our facilities....

Singapore, Singapore
Reviewed 20 December 2016

Grand and modern hotel, clean, orderly and neat. Access to guest rooms is well protected with security card. Carpark ticket endorsement procedure is easy to follow. swimming pool size is big enough for lapse swimming and it is clean. local coffee choice is available for breakfast. I feel safe and confident in staying in this hotel.

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Helpful?
Thank augustinwee
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Many thanks for taking the time to leave a feedback following your recent stay with us. Our aim is to ensure we give all of our patrons a “home from home” experience whilst maintaining the highest possible levels of service hence, we are delighted to note that we managed to achieve our goal on this occasion. Sincerely...

Reviewed 19 December 2016 via mobile

The rooms were great and spacious. We stayed at a junior suite. Despite the rather pricey cost of the suite- which consisted of a large master bedroom with a toilet, a spacious living area and a connected separate room with 2 queen sized beds, there was no access to the lounge. In the end, we ended up paying $90 SGD...

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Helpful?
Thank Vicky S
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It is through constructive comments such as this that we are able to strive to not only meet but exceed expectations and address areas which are holding us back from being truly remarkable. Please rest assured that these comments will be reviewed with the team to ensure corrective measures can be taken where possible. Having this said,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 

Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $127 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya
Hotel Style:
#2 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from One World Hotel staff and other travellers.
6 questions
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Questions? Get answers from One World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are very affordable.”
 of 5 bubbles KLbizTraveller, 20 Feb 2017 | Read review
“Ask for east-facing as west-facing is warm in the afternoon.”
 of 5 bubbles sink0kl, 18 Jan 2017 | Read review
“overview the swimming pool or the MRT rail”
 of 5 bubbles zam25, 17 Jan 2017 | Read review
“club floor rooms is worth the extra dollar”
  • Great choice of inhouse movies
 of 5 bubbles Rafflesia, 6 Jan 2017 | Read review
“Good location. Connected to a big shopping mall.”
 of 5 bubbles WCY73, 26 Dec 2016 | Read review
5 of 5