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One World Hotel

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1,068 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
Singapore, Singapore
Reviewed 6 September 2015

I had a single night's stay at the One World hotel. I picked this hotel as the event I had to attend was at the 1 Utama mall next door and I would be able to avoid traffic. As others have pointed out, the location next to the mall is very convenient. In addition to making it easy for me...

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1Thank Adesitraveller
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for reaching out to us via Trip Advisor. We are glad that you chose to stay with us during your business travels and pleased that note that overall, you enjoyed your stay. It is our mission to extend our genuine warm hospitality and to ensure our guests’ comfort at all times. Having this said, it...

Singapore, null, Singapore
Reviewed 1 September 2015

Hotel staff is accommodating to all request. I am allowed to check in before 11.00am. The major plus is It is connected to One Utama Shopping mall where there have all the important retails outlets and 3 major departmental store. Free and easy parking. Great breakfast buffet. Free and fast wifi. My choice of hotel in Kuala Lumpur.

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Thank Bee Ping T
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Greetings from one world hotel petaling jaya! Thank you for your kind recommendation to the online travel community. We are honoured to know that we meet your expectations and that you enjoyed your stay with us. Your warm recommendation is much appreciated and we hope you keep us in mind for your next trip. Until then, take...

Seattle, Washington
Reviewed 1 September 2015

A lot of good feedback for this hotel. First, they're very efficient. I was VERY tired when I arrived around midnight. They had a concierge meet me at the taxi to grab my bags and store them so I could walk to the front counter unencumbered. Despite the surprisingly large number of guests checking in at the same time, they...

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Thank DP_42_Towel
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, It is a pleasure to learn that the legendary hospitality of One World Hotel, Petaling Jaya delighted you greatly. We are glad to know that we met your expectations and the team took good care of you during your stay with us. Your glowing praises is a ringing endorsement on our commitment to our valued guests. We...

Reviewed 31 August 2015 via mobile

It is really sad and shocking that a hotel of such stature has not taken the efforts to fix whatever plumbing issues they have as the car parks lift lobby especially B2 and sometimes B1 smells of sewage !! I really don't understand what the management is thinking as a customer who drives would park their car and the first...

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Thank Jeyasothy P
Singapore, Singapore
Reviewed 31 August 2015 via mobile

Location was great. Took up a package which included entrance to kids is for children. Service was standard and rooms were slightly dated. In need for some improvements. Service could be improved from the staff at the hotel lobby cafe. Food took too long to arrive and were unhappy when we decided to cancel as we waited for more than...

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Thank 687kevina
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are most concerned to note the shortfalls you have encountered on this occasion. Rest assured that areas requiring improvements have been addressed to the respective team for remedial actions to improve our service level. Our sincere apologies for the negative impression reflected and we hope you concede us another opportunity to showcase our hospitality in which...

Wilayah Persekutuan, Malaysia
Reviewed 27 August 2015 via mobile

Got a room in 15th floor but the safe box was not function. Feedback to the operator when I received morning call and they sent someone to check in 15 minutes. However, the problem still not solved when I was back to the room and the reception arrange the bell boy to help me transferring my luggage to another room...

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Thank G174
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are delighted to hear that your experience at One World Hotel, Petaling Jaya has met your expectations and you have enjoyed the exemplary warm hospitality provided by our committed team. We are also pleased to know that you have found the location of the hotel easily accessible to your needs. Our sincere apologies for the inconsistent...

Geelong, Australia
Reviewed 25 August 2015

I stayed here for business a couple of times within a two week period. First of all the rooms are clean and comfortable, and a separate shower is always something I like in a hotel. The hotel is out of KL, and unless you needed to stay there for a particular reason there's nothing other than a really big shopping...

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Thank perryr60
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your continuous support and patronage towards One World Hotel. We highly appreciate the time taken to share your valuable opinion with the TripAdvisor community. While we are thankful to learn that you have enjoyed the quality of our services and amenities as well as shopping in the adjoined highly acclaimed multi purpose shopping mall,...

Kuala Lumpur, Malaysia
Reviewed 22 August 2015 via mobile

Good: 1. Lots of parking space. 2. Ballroom is huge, can accommodate around 2,000 people I think... Terrible: 1. Only have 3 small size (max 10 pax) elevators connecting 3 levels of car park to the lobby. 2. Only 3 autopay station at parking to cater for approximately 1,000 vehicles. And one of them doesn't work. 3. Video and audio...

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Thank nawza
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Firstly, thank you very much for taking the time to review us on TripAdvisor. We are disappointed to hear that your recent visit was not as envisaged. Your effort in drawing our attention to the shortcomings is much appreciated. May we assure you that auto pay machines are available in each parking floors and your constructive feedback...

Dubai, United Arab Emirates
Reviewed 22 August 2015 via mobile

Life Looks easy When Service is good! Reception staff is efficient and warm welcome! Room Are spacious and well isolated because You will not Listen noises from outside! Breakfast Food Choice is good for Western an Asian. Gym and swimming Pool are in very good Status and Staff always ready to help You the best an they can! Ön top...

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Thank Gilles V
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are immensely grateful to your kind and positive words and to be able to welcome you and your family at One World Hotel. It is gratifying and motivating to learn our services along with our location provided you with great satisfaction. Rest assured that we will share your heartfelt feedback with our dedicated team to spur...

Singapore, Singapore
Reviewed 22 August 2015 via mobile

This is an excellent hotel with good and professional service from the hotel team. My family booked 2 twin rooms for 2 night stay, the room size is spacious and comfortable with 2 queen beds!! The room is completely equipped with everything a 5 star hotel should have . I am impressed with the buffet breakfast on its varieties of...

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Thank footprint2013
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking some time off to provide us with your invaluable feedback and for giving One World Hotel the opportunity to host your family trip. It brings us great joy to read your stay with us was memorable and we were able to meet your expectations in all facets, be it from our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 

Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: $140 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya
Hotel Style:
#2 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from One World Hotel staff and other travellers.
6 questions
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Questions? Get answers from One World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poor internet connection, no WiFi at all.”
jackalc, 18 Apr 2017 | Read review
“Higher floor has better view”
syaus, 17 Apr 2017 | Read review
“Choose Junior Suite for space”
nadaliyanar, 13 Apr 2017 | Read review
“Choose a Junior Suite or above, to enjoy the exclusive Peridot Club services.”
jameslL9108LV, 1 Apr 2017 | Read review
“The family suite consists of 1 room with a king sized bed and the other with 2 queen sized beds.”
RozanaY, 30 Mar 2017 | Read review
5 of 5