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Concorde Inn Kuala Lumpur International Airport

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Concorde Inn Kuala Lumpur International Airport
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1,868 Reviews from our TripAdvisor Community

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There are newer reviews for Concorde Inn Kuala Lumpur International Airport
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Showing 1,481: English reviews
Dallas, Texas
Reviewed 4 July 2013

if you speak Malay, than this is the hotel for you, but if you speak english, this hotel is a nighmare for you. to start with the ladies at the front desk speak broken english and they dont understand you and you cant understand them which means TROUBLE. The restaurant has EVERY single table is reserved (not sure for whom)...

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Helpful?
Thank JayantJain
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear JayantJain, We would like to thank you for taking your time to write this review. Your feedback is very much appreciated as it is key in our efforts to continue improving our accommodation and services. We take note on your feedback on the staff attitude while staying with us recently. The matter has been brought to the attention of...

Melbourne
Reviewed 4 July 2013

I booked this hotel due to its proximity to KLIA as my daughter and I were flying out on different flights from KL At the rate that we paid (which included breakfast and a free hotel shuttle) I had fairly low expectations. The hotel reminded me of an old school camp or cheap motel and our room was at the...

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Helpful?
Thank MelbourneLeapy
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear MelbourneLeapy, First of all, we thank you for your continued support towards Concorde Inn KLIA and taking the time to share your staying experience on TripAdvisor. We noted that you were overall enjoyed staying with us especially satisfied with our foods and facilities. We will also take extra note on the issues that you have kindly raised. We try...

Petaling Jaya, Malaysia
Reviewed 2 July 2013

Stayed here for 2 nights. Room was clean but not value for money, it was so simple like a hostel. Some more it was very far from the main lobby. Luckily the staff was very helpful to guide me to my room. Receptionist also very friendly & helpful. Breakfast was superb so give credit to that and free shuttle service...

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Helpful?
Thank Rosita G
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Rosita G, Thank you for taking the time giving us a constructive review. Here in Concorde Inn KLIA, we take our guests' review very seriously and yours has certainly taken our upmost attention. While we are happy that you have enjoyed our services and foods, we will also take note on the issues that you have kindly raised. Thank...

Adelaide Australia
Reviewed 29 June 2013

Great location but only for an overnight transit stop or Sepang F1 circuit. Room ok and clean but certainly dated. Breakfast selection was good, quality good and certainly a highlight. Free shuttle to and from airport also a nice bonus.

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Helpful?
1Thank Needabreak1
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

• Dear Needabreak1, Warm greetings and deepest appreciation from Concorde Inn KLIA. A heartfelt thank you for your valuable pointers. In a service industry like ours, we take all opportunities to constantly improve our service and therefore guests’ feedback like yours are very helpful and very much encouraging. Do drop us a note the next time you are travelling through...

Whangarei, New Zealand
Reviewed 28 June 2013

This is a place to stay for a night when transiting from International to domestic flights or vice versa or just catching up on some sleep before starting your holiday in Malaysia. It is very close to the KLIA airport (5 minutes) and the hotel provides efficient courtesy transport. The rooms are very basic but comfortable enough for a night....

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Helpful?
Thank GDBNanjing
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

• Dear GDBNanjing, Thank you for choosing Concorde Inn KLIA for your travels. Here in Concorde Inn KLIA, we strive to offer the best service and value-added accommodation that we can be proud of. Comment like yours is will certainly help us to achieve our goal. If you would so kindly provide us with your accommodation detail, we will do...

Sydney
Reviewed 26 June 2013

I know the job of websites are to entice you about the product. Mood lighting, arty b&w shots etc. But so far I feel like I am in a different hotel to the pics. The fit out is dated and tired and so is the free breakfast spread. Most of the hot food I tried was tepid. But you cant...

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Helpful?
1Thank GeorgeParam
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear GeorgeParam, We would like to thank you for taking your time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our accommodation and services. With deep regret, I sincerely apologize that we were not able to meet your expectations. I have shared your stay experience with our...

Melbourne, Australia
Reviewed 25 June 2013

This hotel is more like a motel, rooms are old but clean , comfortable bed, nice food at the restaurant / buffet. We stayed at executive suite, we had free Internet and complimentary transfers to LCCT but have to ring them few times to be picked up from the airport as no one was waiting for us and after dropping...

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Helpful?
Thank Stewy70
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Daer Stewy70, Thank you for choosing Concorde Inn KLIA for your recent travels through Malaysia. We read your comment with great severity. I assure you, we do take your feedback very seriously and apologize that we have let you down on this occasion, especially for the pick-up transfer. We have spoken to the Tour Desks and reprimanded the staff’s disagreeable...

Malahide, Ireland
Reviewed 25 June 2013

The Concorde Inn is unlikely to be a place where you would wish to spend much time. Its purpose is to facilitate passengers using the nearby airport and this is does well. In that regard location is 5 star but would otherwise be 2 star - for a holiday etc. We had an early flight next morning and the promised...

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Helpful?
Thank Ourmindo
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Ourmindo, Thank you for your splendid review and your confidence in the Concorde Inn KLIA. We appreciate your time in providing feedback to us for further improvement. We has and always will ensure that the well being of our guest remain our utmost priority, we would once again like to assure you that our commitment to quality hospitality service...

Auckland, Auckland, New Zealand
Reviewed 25 June 2013

This hotel is one of the cheapest in the area but it's still not worth it. The room was very tired looking, not that clean and noisy. You can practically hear the droning sound from traffic and the corridor is like an echo chamber. Because of this, the hotel doesn't really serve its purpose of providing a comfortable and adequate...

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Thank Textbooks
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Shereen G, Thank you for taking the time to write a review regarding your recent stay at the Concorde Inn KLIA. Please accept my sincere apologies for the unpleasant experiences and please be assured that your concerns have been brought to the attention of the management team so that they could be addressed internally. Nevertheless, we hope this experience...

Perth Western Australia
Reviewed 24 June 2013

Concorde KLIA is ideal for an over night stopover or early departure flight. It is not a luxurious property but more of a practical sensible option for the smart traveller. We have stayed here on numerous ocassions and will continue to use this for overnighting on late arrivals or ealry departures. Rooms are spacious, generally clean and the beds are...

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1Thank Geni7
ConcordeInnKLIA, Guest Relations Manager at Concorde Inn Kuala Lumpur International Airport, responded to this review

Dear Geni7, Thank you for your kind comments. It is wonderful to learn that you have thoroughly enjoyed your stay with us. We are glad that we are able to give you a great impression even at only a short stay with us. We take your positive review on board in our effort to strive towards achieving excellence in service...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Hotel is closed temporarily due to a fire at the premises. Unknown reopen date. Delight in a warm welcome the moment you arrive at the Concorde Inn Kuala Lumpur International Airport (KLIA).Concorde Inn KLIA is strategically located, only minutes away from both Aiports, KLIA and KLIA2. Our complimentary scheduled airport shuttle service runs between both airports to our hotel lobby main entranc. KLIA is located three minutes away with airport shuttle pick up at Level 1 Door 3 at KLIA Main Terminal. While KLIA2 is located 15 minutes away, airport shuttle pick up at KLIA2 Level 1, Door No. 3, Bay A09. You may contact the Hotel directly if your arrival time is after 12 midnight, so that we can send the Hotel van to pick you up at the arrival level of both airports. Exuding a relaxing ambience with the resort-feel design and cool colours; Concorde Inn KLIA has 338 well-furnished rooms and suites with offering comfortable accommodation. A perfect place for you to unwind before or after a long flight or during a transit. ... more   less 

Additional Information about Concorde Inn Kuala Lumpur International Airport

Address: Jalan Klia 1/60, Sepang 43900, Malaysia
Region: Malaysia > Selangor > Sepang District > Sepang
Price Range: $55 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Concorde Inn Kuala Lumpur International Airport 3*
Number of rooms: 338
Reservation Options:
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Also Known As:
Concorde Inn Kuala Lumpur International Airport Hotel Sepang
Concorde Hotel Sepang
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Questions & Answers

Here's what travellers have asked, with answers from Concorde Inn Kuala Lumpur International Airport staff and other travellers.
18 questions
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Questions? Get answers from Concorde Inn Kuala Lumpur International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“upgrade to a middle band room if you want uk style decor, and the family rooms are connecting.”
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waleedthapett, 16 Mar 2017 | Read review
“Try to get the room near the lobby for quicker service.”
wasapninworld, 21 Dec 2016 | Read review
“I will never choose this hotel anymore.”
ChrissyTravel, 7 Sep 2016 | Read review
“Nice room for the another hotel”
907jackl, 29 Aug 2016 | Read review
5 of 5