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Holiday Inn Kuala Lumpur Glenmarie

Booking.comUS$68*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Kuala Lumpur Glenmarie
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598 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Kuala Lumpur Glenmarie
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Showing 541: English reviews
Milano
Reviewed 4 October 2013

I stayed in this hotel one night because it is located within the airport, and I was traveling on business. The rooms are very basic, and unfortunately not very clean (accordingly to my "Italian" standard). The structure is quite "old style". On the other hand, this hotel is very cheap, and equipped with a good enough internal restaurant (menu and...

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Helpful?
1Thank Marco P
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for taking the time to review our Hotel. We very much appreciate your feedback and insights from your recent stay. Please be assured I will address your feedback with the Executive Housekeeper in order to improve our service in the hotel and as a reminder for our housekeepers to keep up...

Singapore
Reviewed 2 October 2013

We stayed here overnight on a trip to watch football at Shah Alam..... Room on third floor was great, sizeable, clean and great view up one of the fairways of golf course. We stopped in the bar at night and had lovel non alcoholic cocktails....Glen something it was called and it tasted lovely! (Thanks the barman) We had breakfast outside...

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Helpful?
1Thank peterhone
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for bringing your experience to our attention. We are pleased that you loved the room and the view of our 18-hole Golf Course. However, we are sorry that your stay was negatively affected by the buffet breakfast you received which did not meet your expectation. I would...

Toronto, Canada
Reviewed 29 September 2013

I ended up in this hotel, because of a secretary mistake, I wanted the KLCC location. Nice and quiet, located in a high end residential area, golf course, but difficult to go downtown, KL traffic is really bad at rush hour. Decent (executive) room size, clean, friendly staff. Dinner buffet was good, enough variety. WIFI slow, couldn’t use Skype. Attention...

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Helpful?
Thank AdictedTraveler
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. First and foremost, we are sorry to learn that you were not acknowledged as an elite Platinum member during your recent stay with us. Your feedback is valuable to us and rest assured that these will be shared with our management team to improve the level of service we aim for to meet...

Bengaluru, India
Reviewed 29 September 2013

We stayed here for a week for a business workshop. This hotel does not have a ATM, so if you need cash, forget it. Wanted to go to the spa after the international travel but was closed for renovation. We had booked the conference room for two days The wifi was weak but when complained, they placed a router in...

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Helpful?
Thank Victor_Vij
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for providing your feedback about your recent stay with us. Your feedback is very important for us and we are very sorry that the location of the hotel was not to your expectation. We understand that it’s not easy to get oriented the first time you are...

Hong Kong, China
Reviewed 12 September 2013 via mobile

I was a bit disappointed with the service I received as a IHG platinum member. I arrived very late in the evening, the check in is ok but I did not get the room upgrade I usually get from other IHG hotel. The WiFi did not work and the phone also become faulty in the morning. I cannot pick up...

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Helpful?
Thank Uffizi930
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for sharing your experience during your recent stay with us. We regret to learn that our hotel did not meet your expectations and we apologize for the noted disappointment with your room. This certainly does not reflect the five star service and product we pride ourselves with....

Reviewed 3 September 2013 via mobile

This is one of my favorite hotels in KL bigger area. It's been my 5th or 6th visit to this property over the years, and to date, they have kept maintaining their standards throughout! Room is very clean, hotel is well maintained and staff, ever so friendly and genuine. I loved this place as it is located away from the...

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Helpful?
Thank TheYangTravelers
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your review and we are pleased to know that we were able to give you a great experience during your stay with us. We hope to have the pleasure of seeing you again soon. Best Regards, Yvette Wee Guest Experience Champion

Dubai, United Arab Emirates
Reviewed 2 September 2013 via mobile

Had a stopover there recently. I got so disappointed when I discovered how far it is from KLIA. Turns out the hotel is located near the old airport, even my Air Asia flight landed in KLIA, not at Shah Alam. But there's no one to blame but me :) Especially considering the fact that the hotel is actually a good...

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Helpful?
Thank smolyany
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We are glad you enjoyed your stay with us and thank you for taking the time to share your comments about our hotel. We do hope you will consider staying with us when you are in Kuala Lumpur again. Best Regards, Yvette Wee Guest Experience Champion

Melbourne, Australia
Reviewed 2 September 2013

This hotel does not look after long term guests at all. It all may appear to be okay for a few nights but be warned the service in every way deteriorates rapidly. Complaints seem to fall on deaf ears and staff don`t follow managers instructions!! The rooms always have something wrong and getting the problem fixed takes a major effort!...

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Helpful?
1Thank BillieT696
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your feedback and comments. It was indeed regretful to learn of your disappointment and I apologize that your stay was not to your expectations. We have also noted with concern the issue raised with regards to the service from the Executive Club Lounge. Please rest assured that our staff have...

Reviewed 28 August 2013

The hotel & room look nice from the outside, but very lousy on the inside ! not value for money, lousy room, the bed sheet & pillow is smelly worse than smoking ! Itching after sleep a while on bed, wake up sit on the sofa, whole night can't Zzzz ! I stay at room 543, the bed & pillow...

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Helpful?
1Thank Lim55
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It seems that this time we failed to meet your expectations. I assure you this feedback will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence of...

Singapore, Singapore
Reviewed 27 August 2013

The hotel is conveniently located if you are travelling around the Shah Alam, Petaling Jaya and Subang Jaya area. It is also about a 15min taxi ride to Subang airport. However transport is needed if you plan to eat outside the hotel, as there are not shops/restaurants within walking distance. You get a good first impression when you arrive to...

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Helpful?
1Thank Sramrevo
Yvette W, Guest Relations Manager at Holiday Inn Kuala Lumpur Glenmarie, responded to this review

Greetings from Holiday Inn Kuala Lumpur Glenmarie. We would like to thank you for your feedback. We have taken a note of your positive feedback regarding the friendliness of the staff and would like to thank you for the same. The feedback with regards to the bathroom was reviewed and presented at our meeting as a reminder for our housekeepers...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Kuala Lumpur Glenmarie is the only international hotel in Shah Alam with sprawling 450 acres of landscape neighbouring to Glenmarie Golf and Country Club. Holiday Inn Kuala Lumpur Glenmarie is a tranquil retreat 3 km from Shah Alam, 35 km from central Kuala Lumpur, and 45 minutes drive from Kuala Lumpur International Airport. We're a convenient base for business in Shah Alam, Petaling Jaya, Subang and Port Klang. All rooms are tastefully appointed overlooking the golf course. The hotel has 260 guestrooms, an Executive Club Wing with private lounge, 6 food & beverage outlets, business centre, 24-hour room service, complimentary shuttle service, Olympic sized swimming pool and wireless internet. The hotel offers 14 fully equipped meeting rooms and 2 impressive ballrooms with space for up to 500 guests makes us a good choice for corporate meetings, weddings and team building activities. ... more   less 

Additional Information about Holiday Inn Kuala Lumpur Glenmarie

Address: 1 Jalan Usahawan U1/8 | Seksyen U1, Shah Alam 40150, Malaysia
Region: Malaysia > Selangor > Petaling District > Shah Alam
Price Range: $62 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Kuala Lumpur Glenmarie 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Holiday Inn Kuala Lumpur Glenmarie Hotel Shah Alam
Holiday Inn Shah Alam
Shah Alam Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Kuala Lumpur Glenmarie staff and other travellers.
6 questions
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Bavaria, Germany
Singapore, Singapore
over a year ago
6 months ago
7 months ago

See all questions (6)

Questions? Get answers from Holiday Inn Kuala Lumpur Glenmarie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a room facing the golf course”
Mike_Wong75, 22 Apr 2017 | Read review
“Try the duplex suites.”
  • Duplex suite staircase
  • Duplex suite kitchen
  • Duplex suite 1st floor
roryjdoyle, 2 Apr 2017 | Read review
“Top floor on the golf course side.”
heatherwZ7282UL, 18 Mar 2017 | Read review
“My room faced the golf course, it was quiet except for the turboprop departures from nearby Subang, but this was not disturbingly noisy.”
978MichaelP, 21 Feb 2017 | Read review
“Take a suite.”
martinaY9001JV, 5 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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