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See all 11 hotels in Subang Jaya

Empire Hotel Subang

465 reviews
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Traveller (333)
Room & Suite (116)
Pool & Beach (14)
Overview
  • Excellent12%
  • Very good46%
  • Average28%
  • Poor10%
  • Terrible4%
Travellers talk about
“shopping mall”(70 reviews)
“free access”(5 reviews)
“modern hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (465)Write a Review
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131 - 135 of 420 reviews
Reviewed 16 April 2016

I was Kitchen Art restaurant in Empire Hotel today for hi-tea and it was a disappointing experience. I made a reservation for 2 pax a few days back but when I showed up my name was not on the list. There were several people ahead...More

Thank Thila K
Response from EmpireHotelSbg, Marketing & Communications Manager of Empire Hotel Subang at Empire Hotel SubangResponded 21 April 2016

Dear Thila K, Thank you for sharing your thoughts with us on Tripadvisor. Please accept our apology for the difficulties and inconvenience you experienced at our Kitchen Art Brasserie. We appreciate you taking the time to share this review with us. We have noted your...More

Reviewed 7 April 2016

Having stayed at Wolo, which is part of the Empire group if I'm not mistaken, I would expect this property to be better. The flooring on the room is peeling and caused the floor to be uneven. Children or older people may slip and fall...More

Thank GoddessEneri
Response from EmpireHotelSbg, Marketing & Communications Manager of Empire Hotel Subang at Empire Hotel SubangResponded 21 April 2016

Dear GoddessEneri, Thank you for reviewing your stay experience at Empire Hotel Subang. We appreciate your valuable feedback on the issues you've encountered with our facilities. Your feedback is very important to us and we take comments very seriously as it will help in improving...More

Reviewed 6 April 2016

Looking for a 'boutique' hotel with great facilities AND attached shopping mall right beside? Empire should fit you like a glove. Check-in was done by a friendly staff, although there seems to be lack of them since there were only one seen throughout the time...More

Thank Addy1990
Response from EmpireHotelSbg, Marketing & Communications Manager of Empire Hotel Subang at Empire Hotel SubangResponded 21 April 2016

Dear Addy1990, Thank you for taking time to share your experience with us through Tripadvisor. We are glad that you had an overall positive stay and appreciate your kind compliments on our staffs. Encouraging feedbacks like this will help us to continually strive to further...More

Reviewed 1 April 2016

- Front desk is friendly but long waiting time as short of man power for check in and out, when contacted in hotel room service, support is slow in response and need to call for follow up. - Slow Wifi speed (for emailing and web...More

Thank oZcactus
Response from EmpireHotelSbg, Marketing & Communications Manager at Empire Hotel SubangResponded 10 April 2016

Dear oZcactus, Thank you for sharing your thoughts with us through Tripadvisor. Please accept our apology for the difficulties and inconvenience you experienced throughout your stay with us here. We appreciate you taking the time to share this review with us. We have noted your...More

Reviewed 29 March 2016

Airport to Hotel - It takes about 5-10 minutes drive from Subang Airport to the hotel and cab fare was RM25. Once you cleared immigration, there's a sign board to direct you to a counter where you can inform the staff where you are heading...More

Thank Baileys_Travel27
Response from EmpireHotelSbg, Marketing & Communications Manager at Empire Hotel SubangResponded 10 April 2016

Dear MellysBaileys, Thank you for taking time to share your experience with us through Tripadvisor. We are glad that you had an overall positive stay and appreciate your kind compliments regarding our staffs and facilty. Encouraging feedbacks like this will help us to continually strive...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$57 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$57 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (333)
Room & Suite (116)
Pool & Beach (14)
Dining (13)
Hotel & Grounds (163)
Bathroom (38)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Alice M
30 September 2017|
Answer
Response from PikachuGoMinHyo91 | Reviewed this property |
Hi it's just opposite. About 2-3 minutes walking distance. :)
0
Votes
DJ L
26 September 2017|
AnswerShow all 2 answers
Response from YMesiano | Reviewed this property |
Hi DJ L, I am very sorry that I don't have the picture. It would be better if you directly asked to the hotel, but please request for the original picture, not the edited one.
0
Votes
lprichardson
9 April 2017|
AnswerShow all 4 answers
Response from agatafiliana | Reviewed this property |
I remember they have lifts going inside the hotel rooms and the reception. Overall it's wheelchair friendly.
0
Votes
Room Tips
"NOT the 3rd floor!"
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"If all the rooms are designed the same as the one we stayed ... then, there's really no "good"..."
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"Request for Privacy-Bathroom if you are staying with family / friends. Use their Service Lifts for faster..."
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"13th Floor - Room 1309"
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