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Sugar Beach Golf & Spa Resort

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Sugar Beach Golf & Spa Resort
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2,731 Reviews from our TripAdvisor Community

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Showing 1,635: English reviews
Port Launay
Reviewed today NEW

we came on recommendation from a Mauritian colleague. on arrival the lobby area is impressive. the welcome was brief and it so happened missed a lot of critical information. The service was hit and miss. some great service some very poor service. Rooms are tired looking and need a refurb. We were failed to be informed that they have loud...

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Helpful?
Thank 090180
London, United Kingdom
Reviewed yesterday NEWvia mobile

Anticipated a 5 star experience but was disappointed. Poor customer service marred our stay. Rooms in desperate need of upgrade. We paid full board and were led to believe that we could dine in any of their restaurants. Turns out that they give you an allowance that gives limited choice or supplements and in one restaurant would only cover half...

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Helpful?
Thank Simon R
Flic En Flac
Reviewed yesterday NEW

Hotel has beautiful spacious grounds so never felt crowded. Room was what would be expected from a hotel of this standard. The best thing is the friendliness of the staff - nothing is too much trouble for them, and they are all interested in how your holiday is going. Having witnessed a British man be extremely rude to one of...

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Helpful?
Thank grahama785
Karlsruhe, Germany
Reviewed 2 days ago NEW

We visited Mauritius in November - December 2016 and we stayed in Hotel Sugar Beach in Flic en Flac. The hotel is very nice, with a big eating area for the breakfast and the meals and two other restaurants (italic and fish-restaurant). The hotel offers spacious rooms with balcony or garden access, two swimming pools, from which the one is...

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Helpful?
1Thank flesouras
Nicolas D, General Manager at Sugar Beach Golf & Spa Resort, responded to this review

Dear Flesouras, Thank you for taking the time to share your positive experience on TripAdvisor. I am enchanted to read that you found the ambiance, our culinary offerings and service outstanding. I sincerely appreciate your kind compliments regarding the level of service provided by my associates and they are equally happy to hear that their efforts are well appreciated. With...

Maple Cross
Reviewed 5 days ago NEWvia mobile

We have just spent two lovely weeks at this Hotel could not fault anything,good food,nice rooms,really nice friendly and helpful staff,exceptional resort Good water sports with friendly helpful staff,good base to tour Island with taxis usually charge 3000 rps a day. Can walk into town along beach about 45 min and bus back for 24 rps

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Helpful?
3Thank DougIrisMapleCross
Nicolas D, General Manager at Sugar Beach Golf & Spa Resort, responded to this review

Dear DougIrisMapleCross, Thank you for your kind acknowledgement of our warm hospitality and the facilities offered. We make every effort to maintain the high standards of facilities and quality services proposed, and we are delighted that your holidays were beyond your expectations. Furthermore, I am especially pleased to learn that our team members made your holiday a memorable one. Thank...

Reviewed 6 days ago NEWvia mobile

Well we heard about how good the hotel was so my husband and I decided to spend a weekend there. Turns out the service is dreadful. No attention to local guests. The hotel is magnificent. The rooms are ok. Just ok. When we checked in, they gave us a wrong key and told us that someone will come to give...

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Helpful?
Thank Anoushkapascal
Nicolas D, General Manager at Sugar Beach Golf & Spa Resort, responded to this review

Dear Anoushkapascal, Thanks for posting your feedback on Trip Advisor. Although we generally have very good feedback, I have to acknowledge that sometimes we do slip up and I am obviously sorry to read that we have not entirely lived up to your expectations as far as service is concerned. There is always room for improvement and will use your...

Australia
Reviewed 1 week ago

Quite a large resort, well maintained and with a nice setting by the beach. You also get access to the sister hotel next door. Nice pool but could do with more sunbeds, however you always use the ones on the beach. Rooms are fairly standard like other hotels of the same level. Room cleanliness can be improved - opened shower...

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Helpful?
1Thank fr0st17
Nicolas D, General Manager at Sugar Beach Golf & Spa Resort, responded to this review

Dear fr0st17, Thanks for your detailed feedback on Trip Advisor. Although we have not entirely lived up to your expectations, I appreciate your opinion and hope that the positive points you mentioned will remain as fond memories of your stay with us. I am really sorry that you had some issues with regards to your room and its cleaning and...

Basingstoke, United Kingdom
Reviewed 1 week ago

Just returned from fabulous holiday to sugar beach resort.the food at the two alcarte restaurants and also all food at the main restaurant buffet absolutely first class.there is so much choice,and at buffet evening meals and breakfasts,they change menu daily with theme eg Mediterranean,oriental,rum runner,Mauritian,fishermans feast,and really good quality food,cooked to perfection and served well.we would reccomend that unless you...

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Helpful?
1Thank chriscarter62
Nicolas D, General Manager at Sugar Beach Golf & Spa Resort, responded to this review

Dear chriscarter62, Thank you very much for sharing your experience at the Sugar Beach Golf & Spa Resort, and are indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members. Furthermore, I am especially pleased to learn that our team members made your holiday a memorable one. Thank you very much again...

Reviewed 1 week ago

Our room had an amazing view of palm trees and beach,in a quiet area near the spa, room was well maintained and staff very friendly and accommodating. The pool area was fantastic as was the beach, the waiters were fantastic (it's amazing what a few rupees do) the 3 that stood out for us were Sanjeet, Ragessen & Fazley. The...

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Helpful?
Thank Mandy P
Nicolas D, General Manager at Sugar Beach Golf & Spa Resort, responded to this review

Dear Mandy P, Thank you very much for sharing your experience at the Sugar Beach Golf & Spa Resort, and are indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members. Furthermore, I am especially pleased to learn that our team members made your holiday a memorable one. Thank you very much...

Preston, United Kingdom
Reviewed 1 week ago

Lovely beech , friendly staff, room 746 near quiet pool , heaven , Colonial style buildings, good range of water facilities and out of resort activities , would recommend direct flight 11-12hours , dreamliner no problems; arrived room not ready , but after a rest , well worth it. just wish we where flying at this moment back there. ie...

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Helpful?
1Thank michaelhaddon
Nicolas D, General Manager at Sugar Beach Golf & Spa Resort, responded to this review

Dear michaelhaddon, Thanks for your detailed feedback on Trip Advisor. Although we have not entirely lived up to your expectations, I appreciate your opinion and hope that the positive points you mentioned will remain as fond memories of your stay with us. I am sorry that you felt that some of the staff members were not nice as staff attitude...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
At the heart of 12 acres of tropical gardens, the luxurious Sugar Beach Resort extends along a vast white sandy beach bordered by the sparkling turquoise waters of the Indian Ocean. An idyllic setting surrounded by lush greenery and open spaces, this cool Mauritian Resort displays a colonial style blended with contemporary architecture. The restaurants, beachfront and inventive gourmet kitchens complete this romantic setting which is ideal for a honeymoon or a dream wedding in tropical paradise. Sugar Beach also offers a unique concept with the Aura Spa & Hammam Fitness Centre, unique in Mauritius. The unrivalled comfort, well planned layout and diversity of land and water activities make this resort a perfect holiday destination for families and honeymooners alike. ... more   less 

Additional Information about Sugar Beach Golf & Spa Resort

Address: Wolmar, Flic En Flac, Mauritius 90521
Region: Mauritius > Riviere Noire District > Flic En Flac
Price Range: $360 - $1,017 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach Golf & Spa Resort 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Sugar Beach Hotel Flic En Flac
Sugar Beach Mauritius
Hotel Sugar Beach
Sugar Beach Resort Mauritius
Sugar Beach Golf & Spa Resort Mauritius/Flic En Flac
Hotel Style:
#1 Business Hotel in Flic En Flac
#2 Family Hotel in Flic En Flac
#4 Spa Hotel in Flic En Flac
#4 On the Beach Hotel in Flic En Flac
#4 Romantic Hotel in Flic En Flac
#4 Luxury Hotel in Flic En Flac
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach Golf & Spa Resort staff and other travellers.
205 questions
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Questions? Get answers from Sugar Beach Golf & Spa Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the music”
 of 5 bubbles 090180, 10 Dec 2016 | Read review
“Choose the first floor rooms near the silent pool.”
 of 5 bubbles flesouras, 8 Dec 2016 | Read review
“Ocean view with beach access”
 of 5 bubbles chriscarter62, 2 Dec 2016 | Read review
“Pay for ocean view well worth the extra for the beautiful sunsets”
  • View from our room
 of 5 bubbles 330mandyp, 2 Dec 2016 | Read review
“The north or south rooms probably quieter than the Manor House”
 of 5 bubbles normana598, 1 Dec 2016 | Read review
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