Did our 14days in resort quarantine at Sugar Beach with 2 kids. All has been great, amazing friendly staff, soo helpful and helped making the days go faster... We were well taken care of and the kids didn't even see the days go... A huge thank for to the Sugar Beach team, we will surely come back (hopefully not to quarantine 🤭), and we highly recommend it.
We’ve spent an amazing time at sugar beach. The service and food was outstanding.The perk was the staff who exceeded our expectations, especially Mr.Fazle, Mr Dhookun and Mr Ally, Who went out out their way to make our stay memorable!!
I am writing this review to express my appreciation for the quality of service and hospitality offered by the Sugar Beach resort and it’s strong high-performance staff during this pandemic time, while ensuring a Covid-safe environment at the resort. I am having a wonderful and safe 14 days quarantine in this beautiful beach resort lined with coconut trees and white sand, under the excellent management of Mr Nicholas and Mr Vedassen. Being among the first customers on the opening day of the Mauritian borders, I felt very reassured by the warm welcome I received in that astonishing colonial style lobby, truly spectacular. And while it’s a cliché to say you can only make a first impression once, it is true at Sugar Beach Resort. The amazing resort team lead by Mr Vedassen, a wonderful gentleman, who showcased excellent leadership skills, his constant dedication in motivating and inspiring his team to deliver the best service at Sugar Beach. He always ensured his strong team he built is perfect in every single duty and service delivered. The hotel is wonderfully peaceful, all you can hear in your room is only the sounds of the waves and the birds, blissful. I felt like it was my own little piece of paradise in Mauritius as we were a small number of customers on the first few days in the resort. The Covid reinforced measures like use of masks, sanitisers and temperature check are practiced in every facility, from restaurants to sports centres. The tables, chairs, sun loungers are thoroughly cleaned and disinfected non stop. The hotel main restaurant Mon Plaisir’s daily buffet offers a wide spread of Mauritian delicacies which I’ve been craving for and International cuisine, to our immense enjoyment and pleasure. The restaurants also have contactless QR code menus, perfect for our quarantine stay! Every staff I meet was attentive, warm and professional and full of motivation ! The outstanding team at the restaurant and bar led by the two top performing managers, namely Sachin and David were Ali, Fazle, Saduul, Sachin, Oliver and Vikram, for their excellent personalised customer service and attention to detail. Even with their mask on, we could feel their warm welcome every day . I just wanted to let you know how much I value each Sugar Beach’s staff’s effort, how impressive and gracious. My fully renovated room with seaview was spotless, clean and equipped with the latest technology , USB port, Smart TV, among others. Water was offered on a daily basis as well as amenities. Free wifi worked perfectly well. Lots of activities were offered and practised outdoors by the sports team with Cindy, Isabelle, Bea and Damien, mainly on the beach and in their luscious green gardens around the resort and in the in line with Covid regulations and restrictions. Thanking every one of you …for making my quarantine the perfect safe holidays. Selveena M.…
This has to be hands down the most amazing hotel we've been to in Mauritius! I have no words to explain how courteous the hotel staff have been. They always welcome and greet you with a smile, they are always attentive and make the most to make your stay enjoyable. The kids club is a life saver with interesting activities for kids of all ages. The hotel has taken utmost precautionary measures during this Covid pandemic. Special shout out to staffs at the main restaurant: Jayshina, Kevin, Suddul, Anand, Cindy and many others who took great care of us. I can't thank you guys enough!!!!
Had a very nice time at the Spa and special thanks to the team of Vinisha, Reshma and Avish. Special merit to Swastee and Joyce who were our dedicated spa therapists. We were pampered and felt so relaxed after the treatment. We had a very nice lunch at the restaurant as well. Strongly recommended to have a break from the daily routine. Thanks again and will surely come back soon.