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L'Heure Bleue Palais

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Traveller (454)
Room & Suite (262)
Pool & Beach (86)
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About
  • Excellent69%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers' Choice 2018 Winner
Certificate of Excellence
A masterpiece of the Medina of Essaouira ... this old Caidal house is at the heart of this city loved by artists and adventurers. The panoramic outdoor swimming pool on the terrace offers a magnificent view of the medina and the ocean in the distance. The kitchen offers a subtle blend of French and Moroccan influences
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Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Wheelchair Access
Breakfast included
Spa
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Historic Hotel
Boutique
HOTEL CLASS
Hotel links
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Reviews (789)
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382 results
Traveller rating
242
86
33
14
7
Traveller type
Time of year
LanguageEnglish
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242
86
33
14
7
Show reviews that mention
All reviews rooftop pool billiard room central courtyard old palace beautiful hotel peaceful oasis upgraded to a suite moroccan pancakes bustling medina luxury hotel hotel restaurant within the walls medina walls standard room an ideal location sitting area bab marrakech
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1 - 5 of 382 reviews
Reviewed 1 week ago via mobile

L'Heure Bleu Palais is a Relais et Chateau Hotel, but it is not up to usual Relais et Chateau standards. The rooms are not especially attractive, the lighting is poor and the whole place needs shaping up. Set in an old Moroccan palace on the...More

Thank DEngelJ
Response from Eric_Molle, Directeur général at L'Heure Bleue PalaisResponded 3 days ago

Thank you for your mail and you stay with us. I am sorry to reed that we did not met entirely your expectation. Please accept our apologises. Kind regards

Hotel's Favourite
Reviewed October 9, 2018

We stayed here for 4 nights in December including New Year's Eve. The hotel service and staff were amazing, among the best I've ever experienced. The manager was very present at all breakfasts, engaging with guests and learning about our trip. Having traveled extensively, it...More

Thank PT-212
Response from Eric_Molle, Directeur général at L'Heure Bleue PalaisResponded October 10, 2018

Dear PT, I am pleased to read your comment. The staff and I had a lot of fun sharing the New Year with our guests. The size of windows is often a matter of surprise for our customers. The traditional riad is turned towards the...More

Reviewed 1 week ago via mobile

Higher price, but TOP quality! Very friendly service, restaurant with excellent quality, Terrasse and pool very comfortable with an amazing view! Also the SPA was very good. Best regards Barbara & Robert .........

Thank RobertK8368
Reviewed 2 weeks ago via mobile

We stayed in room 38 for 2 nights. It was a lovely room - just wished the air conditioning worked better - hot and stuffy. The bathroom was large - but the configuration of the shower was very weird - small and slippery. The sunset...More

Thank TERRISCHWARTZ
Reviewed 2 weeks ago

. We visited this hotel around 8 years ago, and although the hotel was beautiful it was let down by snotty dismissive management and things that didn't function. In truth we never wanted to return, but ended up back here due to bizarre circumstances. And...More

Thank Serial_Traveller
Response from Eric_Molle, Directeur général at L'Heure Bleue PalaisResponded 2 weeks ago

Dear Guest, Thnak you so much for your wonderful message. I am so proud to read that you note the improvement done since your last stay, 8 years ago. It is a team work and thanks to the previous GM to offer me such a...More

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Questions & Answers
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Glynis42
May 26, 2017|
AnswerShow all 4 answers
Response from Paul H | Reviewed this property |
It sounds reasonable but we flew out of Marrakesh. We did use the local Essouira taxi's once or twice and they were cheap if a little on the old side. There are taxi ranks who I am sure would be happy to assist. If booked... More
1
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Bananarama5
September 7, 2016|
Answer
Response from 20kyliem | Reviewed this property |
The type of air conditioner I would describe it as is a ducted system, so they are not individual air conditioners in each room with a remote to control your temperature, there was a dial on the wall to control. Hope that... More
1
Vote
jondodd63
August 26, 2016|
AnswerShow all 2 answers
Response from 4InBloom | Reviewed this property |
I'm not sure. There is a beautiful morning buffet and late afternoon drinks and finger foods. Sorry, but I don't know the answer. The hotel front desk staff were very helpful when we were there. Email or call.
1
Vote
Room Tips
"Go for broke and ask for a suite on the third floor."
jpshinglet
Mar. 8, 2018
Read review
"The higher floors are lighter and the suite 35 we had had lots of room. "
499suek
Jan. 1, 2018
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"3 bedroom floors. Top floor, more light but can be noisy - the sun terrace (and pool) are above you, but..."
HoppitHall
Sep. 7, 2017
Read review
"Rooms on the main street are quite nosiy if you have a light sleep."
B9153IZandreac
May 31, 2017
Read review
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PRICE RANGE
US$174 - US$420 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
l`heure bleue palais hotel essaouiral`heure bleue palais and spal heure bleue palais essaouira
LOCATION
MoroccoMarrakech-Tensift-El Haouz RegionEssaouira
NUMBER OF ROOMS
33
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