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2017-10-29 2017-10-30
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    Protea Hotel by Marriott Walvis Bay Pelican Bay

    The Esplanade, Walvis Bay, Namibia
    Hotel website
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    Lowest prices for your stay
    2017-10-292017-10-30
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    US$104
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    Traveller (120)
    Room & Suite (38)
    Pool & Beach (9)
    Overview
    • Excellent8%
    • Very good51%
    • Average29%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Protea Hotel by Marriott Walvis Bay Pelican Bay
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    Oct 29Oct 30
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    1 room, 2 adults, 0 children
    • Check booking site for details
      US$104
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    • Check booking site for details
      US$103
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    • Check booking site for details
      US$104
      View Deal
    View all 9 deals
    Write a Review
    Reviews (178)
    Traveller rating
    Traveller type
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    1 - 5 of 101 reviews

    Reviewed 1 week ago

    But that is where it stops. The hotel room was not looked after. The wood works are old and broken. The bedding were torn. The breakfast was nothing to write home about. The public area is very cold and not personal or inviting at all....More

    Thank Rika2
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 1 week ago

    Dear Rika2, Thank you for sharing your feedback with us, my apologies that we didn't live up to your service expectation and I can assure that these matters will receive our urgent attention. Sincerely Quintin

    A TripAdvisor Member
    73
    Reviewed 4 weeks ago via mobile

    What a stunning Hotel. I was welcomed in a clean room overlooking the lagoon. The view was breathtaking with a few dolphins passing by early afternoon. Restautant delivered great service during my stay. I found the staff friendly and helpfull. Well maintained gardens. They assisted...More

    Thank A TripAdvisor Member
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 4 weeks ago

    Dear Reviewer, Thank you very much for the positive review. We are happy that you enjoyed your stay with us and hope to welcome you back soon. Sincerely Quintin

    Reviewed 5 weeks ago

    I was forced to spend a night here when a flight was cancelled. We were only informed that the airline would not pay for alcohol. However, when we checked out, we suddenly had to pay for other drinks (water, coffee). Many of the party were...More

    Thank Kathy312578
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 4 weeks ago

    Dear Kathy312578, We appreciate you staying with us and sharing your experience.  On behalf of my entire team, I apologize for falling short of your expectations.  I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions.  I have investigated the matter, and should you need to discuss further please feel free to contact me on gm.pelicanbay@proteahotels.com.na Thank you again and safe travels! 

    Reviewed 23 July 2017 via mobile

    We visited when the hotel was at max occupancy. This put all staff under pressure. The receptionist was taking calls whilst checking us in which is not a great service standard. It meant she wasn't able to check which rooms were ready. The hotel itself...More

    Thank Elena W
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 23 July 2017

    Dear Elena W, Thank you for taking the time to share your recent experience with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback...More

    Reviewed 27 June 2017 via mobile

    This is a very good hotel for overnight stay on a business trip. The amenities are decent and the breakfast is good. The only thing that i find a serious setback are the surroundings...wish they could do more o make the outside look more inviting...More

    Thank vuyo m
    Response from Quinb55, General Manager at Protea Hotel by Marriott Walvis Bay Pelican BayResponded 27 June 2017

    Dear vuyo n, Thank you very much for your feedback. I'm glad that you enjoyed your stay and appreciate the feedback regarding the grounds. There is certainly room for improvement and I will investigate options to make this area more appealing. I hope to welcome...More

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    Protea Hotel by Marriott Walvis Bay
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$118 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
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    • Location
    • Namibia >
    • Erongo Region >
    • Walvis Bay
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    Traveller (120)
    Room & Suite (38)
    Pool & Beach (9)
    Dining (8)
    Hotel & Grounds (84)
    Bathroom (2)
    Nearby
    Sponsored by:
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    274 reviews
    30.95 km away
     
    Protea Hotel by Marriott Walvis Bay
    82 reviews
    1.82 km away
     
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    1.30 km away
     
    The Langholm Hotel
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    .62 km away
     
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    Questions & Answers
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    Room Tips
    "Ask for ground floor far away from reception."
    Read review
    "all rooms seafacing"
    Read review
    "best view of the sea"
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    "Choose a different hotel!"
    Read review
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