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Hilton Salalah

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Hilton Salalah
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958 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Reviewed 19 January 2016

So friendly Staff and Management, they doing their best to make us feel comfortable and to give us non forgettable Stay. I really appreciate restaurant heroes they working like bees around us and Housekeeping guys are so friendly and doing great job. Reception guys and girls make us feeling welcomed the whole stay specially upon check-in when we welcomed as...

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Helpful?
Thank IMahdy
Nader H, General Manager at Hilton Salalah, responded to this review

Dear IMahdy, Thank you very much for choosing to stay at Hilton Salalah Resort and for taking the time to write to us. I would like to start my reply with an appreciation note for all the great feedback based on your recent experience in our resort. Your review makes us very proud of our services and our team, as...

Bengaluru, India
Reviewed 15 January 2016

The product definitely needs sprucing up.The Beach Restaurant is not maintained well. The Mezzeh Platter for sure is nice but if you are expecting consistency then think again.. First time it came with a samosa and a Kibbeh.. next time it came with a spring roll!!! some much for standardization. They also have a bar at the entrance which is...

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Helpful?
Thank Fatmancharming
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Fatmancharming, We would like to take this opportunity to thank you for the time you took to send us this message regarding your recent experience at our beachside restaurant and bar. Please accept my apology for not having meet your expectations on this occasion, although I can assure that this does not represent our regular service standards . Rest...

Peterborough, United Kingdom
Reviewed 13 January 2016

We are back again at the Hilton in beautiful salalah. After six years here we still come back to the Hilton. which reaches all our expectations, Great food, loyal staff who are always welcoming and helpful. And a management team that always makes it feel like home. Many of the people I meet come back year after year. so that...

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Helpful?
Thank Lynda A
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Lynda A, Many thanks for your very positive feedback and for giving us the chance to know about your experience. I am extremely pleased to learn about your satisfaction with our team, overall ambiance and food. We are looking forward to welcoming you back to our resort, till then, we wish you and your family all the best. Nader...

Zurich, Switzerland
Reviewed 9 January 2016

The Hotel is not the typical Hilton standard although it has very nice and big rooms Unfortunately I became sick when I was in Salalah but the Hotel staff and especially Cherry the local nurse was very helpful and friendly. So thanks a lot to the Staff!

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Helpful?
Thank Ita I
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Ita I, Many thanks for your very positive feedback and for giving us the chance to know about your experience. Pleased to learn about your satisfaction with our property and service despite your illness during your stay. We are looking forward to welcoming you back to our resort, till then, we wish you and your family all the best....

State College, Pennsylvania
Reviewed 8 January 2016

This is the worst Hilton I have ever stayed in by far. The building is somewhat old and the views are not that great. A number of them have views looking into the garden and pool and then an expansive beach and then the sea with oil rigs in the sea. Admittedly, they cannot do anything about the oil rigs,...

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2Thank prasen9
Nader H, General Manager at Hilton Salalah, responded to this review

Dear prasen9, Many thanks for your constructive feedback and for giving us the chance to know about your experience. I am sorry you didn't enjoy your stay with us, mainly because of our property location and condition. In fact, as you also highlighted, the location aspect, while still being appreciated by a majority of guests, is somewhat out of our...

Ad Dowhah, Ad Dawhah, Qatar
Reviewed 5 January 2016 via mobile

Not at all the standard of 'Hilton'! Customer service was poor, looks like the staff seem frustrated barring a few good ones. We were treated badly at the restaurant by the beach while we were dining for dinner wherein we were not granted access into the restaurant for wearing shorts and no prior intimation was given to us at the...

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2Thank Prashant R
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Prashant R, I would like to start my reply with an appreciation note for your constructive review. Please accept my most sincere apologies for not having fully met your expectations. rest assured that the management has seriously taken your valuable comments into consideration for an immediate corrective action where applicable, as we constantly strive to achieve the highest quality...

Auckland
Reviewed 4 January 2016

We booked for 7 nights and enjoyed everyone of them. We visited Oman for our honeymoon and were greeted when we arrived with our bed covered in rose petals and a congratulations cake awaiting us in our room! What a lovely touch and a great surprise. We had a special Pavilions dinner on the beach to mark the one month...

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Helpful?
Thank Wirrramirra
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Wirramirra, We would like to take this opportunity to thank you for the time you took to send us this review regarding your recent stay in our Resort. We are pleased to note that you enjoyed your time with us and that we were able to make your experience memorable on such a special occasion for you. Looking forwarded...

Reviewed 4 January 2016

Stayed for a week. In context, this is the seventh (different) hotel stay in Oman in recent years - and by a long, long margin, the worst. The biggest problem by far is an out of touch general manager - never seen, never available - and his staff dare not take even the smallest customer-focused decision without his agreement. Everything...

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2Thank Gordon A
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Gordon A, I would like to start my reply with an appreciation note for the constructive and detailed review, although I have to admit I was surprised from it. As per our records, in regards to the bar noise disturbance you were meet by both our FO and Ops Managers in order to find a suitable recovery and compensation,...

Dublin
Reviewed 4 January 2016 via mobile

I decided to go back to the Hilton Hotel in Salalah for Christmas to get away from all the rain and bad weather in Ireland and boy was I glad I did! The hotel is looking better than ever and the staff very helpful and friendly. I booked in for 5 nights and enjoyed the fabulous sunshine on the lovely...

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Helpful?
Thank MinsoDublin
Nader H, General Manager at Hilton Salalah, responded to this review

Dear MinsoDublin, Thank you very much for choosing to stay at Hilton Salalah Resort and for taking the time to write to us. I would like to start my reply with an appreciation note for all the great feedback based on your recent experience in our resort. Your review makes us very proud of our services and our team, as...

Lincoln, United Kingdom
Reviewed 30 December 2015

Super hotel with great rooms & view. The swimming pool area & beach have lots of sunbeds with parasols. Most guest are "all inclusive" with deals in specific restaurant & drinks but if you are not on this deal there is a great choice of restaurants & bars all having efficient & friendly staff. I particularly enjoyed Whispers Bar where...

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Helpful?
Thank Mike T
Nader H, General Manager at Hilton Salalah, responded to this review

Dear Mike T, Thank you very much for choosing to stay at Hilton Salalah Resort and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standard. We are very thankful for your extremely good feedback that makes us very proud of our services and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hilton Salalah Resort is a relaxing retreat, surrounded by vibrant bougainvilleas and lush palm groves. This beachfront Salalah hotel is set amidst landscaped gardens and all of the Salalah hotel rooms and suites offer tranquil views of the Indian Ocean and Arabian Sea, as well as the dramatic Dhofar mountain range. Relax by the Hilton Salalah Resort's freeform pool overlooking the white-sandy beach, browse the shopping arcade, work out in the gym or unwind in 6 restaurants and bars at this Salalah hotel. Dine on fresh seafood at Palm Grove Restaurant or enjoy authentic Arabic Cuisine at Al Maha Restaurant. Sip your favorite cocktails in Sea Breeze Bar, located on the stunning beachfront, or treat yourself at Sheba's Steak House with premium steaks, flavorful sauces and matching wines. Pamper yourself with an outdoor massage in one of the Caribbean style beach pavilions at this Salalah hotel, entertain the kids in the playground or enjoy a day sightseeing and visit the Old Souk, the Bird Sanctuary or follow the Frankincense trail. ... more   less 

Additional Information about Hilton Salalah

Address: Sultan Qaboos St, Po Box 699, Salalah 211, Oman
Region: Oman > Dhofar Governorate > Salalah
Price Range: $100 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Salalah 4*
Number of rooms: 147
Reservation Options:
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Also Known As:
Hilton Salalah Hotel Salalah
Hilton International Salalah
Hotel Style:
#4 Spa Hotel in Salalah
#5 On the Beach Hotel in Salalah
#5 Luxury Hotel in Salalah
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Salalah staff and other travellers.
21 questions
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Auckland
over a year ago
Oakland, CA

Thanks to all for the useful answers to my previous questions about the hotel and area. As someone suggested, I'll contact the hotel directly about construction and renovations.

I do have some additional questions, if anyone has the time to provide any answers:

1. One of the appeals of Oman is that it seems to be somewhat off the tourist track. But did you find it culturally interesting at all, whether in terms of interactions with the folks there, the sights you see on an everyday basis (for instance, one or two reviews I've read here at Tripadvisor mention camels wandering along the beach), etc?

2. I'm just beginning to do some research on what Oman has to offer, but one of the previous replies and a few reviews suggest going out and exploring. So what would folks recommend, in terms of sights and experiences? What were your favorite parts of any day trips, whether they were the ones you took on your own or with a taxi/tour service? Or is the interest of exploring simply driving around, finding nice beaches, passing through villages, etc?

3. And for that matter, are their any spots you visited that you would not recommend?

4.Any specific tour service you used for any trips, or was it simply asking a taxi driver to take you to some places?

5. What's driving there like, in terms of easiness, politeness of other drivers and safety?

6. Someone mentioned sand dunes as opposed to an idyllic tropical beach. What's the beach like, more specifically? I understand that not far away there's something like a big shipping terminal but in the other direction it's long and pretty empty. Is it kind of similar to those of Dubai, if you've been there? Is it a pleasant beach to take long walks on? To simply hang out on?

7. Any other locations or hotels in Oman you'd suggest visiting if we get to Salalah?

Thanks for any advice!

11 months ago
Cincinnati, OH

See all questions (21)

Questions? Get answers from Hilton Salalah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the rooms overlooking towards the pool or sea direction.”
subinm2014, 17 Apr 2017 | Read review
“Might be worth asking for a room away from the adjacent building site.”
roosterza, 10 Apr 2017 | Read review
“Corner rooms have double aspects and are large. Stay on side away from the construction”
Y1266ZBpeterm, 19 Mar 2017 | Read review
“make sure you ask for non-smoking!”
derekh117, 5 Mar 2017 | Read review
“Mountain view rooms are good if there is no dust storm”
Karba, 13 Feb 2017 | Read review
5 of 5