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This is just another hotel advertising a special rate on Booking.com as 26 OR with breakfast on 28/01/18. Then when you go straight to the hotel reception enquiring of the rate it is 35 OR. I ask why ? They say that rate does not...More
Response from OmanHotels, General Manager at Sur Plaza HotelResponded 1 week ago
Greeting from Sur Plaza Hotel,
We really appreciate your valuable time, which you spent to make a lengthy comment in the trip adviser Page. Also Please accept my sincere apology about your inconvenience which you have gone through during your Checking time to...More
Nice hotel, we stayed here for one night to visit Sur. Good breakfast and had a nice drink on the edge of the pool the night before. Clean rooms with a good shower. Not to much caracter in this rather new hotel.More
Thank David B
Response from OmanHotels, General Manager at Sur Plaza HotelResponded 3 weeks ago
Greetings from Sur Plaza Hotel
Many thanks for choosing to stay with us during your recent trip to Sur. We have noted your comments placed on www.tripadvisor.com and appreciate the effort taken.
We are delighted to note that you have enjoyed your stay...More
We stayed one night at the hotel -like most travellers to this part of Oman.
The hotel is acceptable - the rooms clean and comfortable, albeit unremarkable. Those rooms facing the road are a little noisy. The staff were friendly and capable. The dining room...More
Response from OmanHotels, General Manager at Sur Plaza HotelResponded 12 January 2018
My gratitude for taking some of your valuable time to write about us and sharing your experience at Sur Plaza Hotel.This is the only way we could upgrade and provide service that meets clients expectations.Same time I will send across your message to...More
We slept and ate only one night in the Sur Plaza hotel. The basic equipment was all there and working. The room was not spacious but sanitary was clean and up to date.
We got the idea that the visitors were all foreigners. The barbecue...More
Thank Jan v
Response from OmanHotels, General Manager at Sur Plaza HotelResponded 10 January 2018
Thank you so much for sharing you views of Sur Plaza Hotel during your recent stay with us on www.tripadvisor.com. We sincerely appreciate your feedback.
The point you mentioned about our barbecue part of the buffet was already discussed with relevant staffs to...More
This a good 3 star hotel (4 star headline rating for meeting expectations for what it is.) Our room was comfortably furnished without being luxurious, and like all the other guest accommodation it is approached off an architecturally pleasing atrium. This helps to give the...More
Thank Alan G
Response from OmanHotels, General Manager at Sur Plaza HotelResponded 6 January 2018
Greetings from Sur Plaza Hotel
We thank you for choosing to stay with us during your recent visit to Sur. Judging by the comments placed on www.tripadvisor.com we are delighted to note that you have enjoyed your stay with us & also Happy...More