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    Pearl Continental Hotel Bhurban

    | Murree Hills, Bhurban 47150, Pakistan
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    Best prices for your stay
    2017-09-03 2017-09-04
    US$185
    US$180
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    US$184
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    Traveller (194)
    Room & Suite (63)
    Dining (7)
    Pearl Continental Lahore
    833 reviews
    #2 of 52 hotels in Lahore
     
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    Overview
    • Excellent35%
    • Very good31%
    • Average17%
    • Poor8%
    • Terrible9%
    Travellers talk about
    “pc bhurban” (43 reviews)
    “in house” (11 reviews)
    “golf course” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Pearl Continental Hotel Bhurban
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    Pearl Continental Lahore
    833 reviews
    #2 of 52 hotels in Lahore
     
    Shangrila Resort Hotel Murree Hills
    49 reviews
    #1 of 9 hotels in Murree
     
    Jawa Hotel Murree
    16 reviews
    #2 of 9 hotels in Murree
     
    Hotel Mehran
    2 reviews
    #3 of 9 hotels in Murree
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (260)
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    There are newer reviews for Pearl Continental Hotel Bhurban
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    31 - 35 of 257 reviews

    Reviewed 13 March 2017 via mobile

    PC bhurban was inaugurated in 1992. I have visited several times. I would request the management to replace the old furniture which is not comfortable at all. The movie which was offered free for inmates in the past is also charged.

    Thank Mubasher S
    Response from Sheharyar M, General Manager at Pearl Continental Hotel BhurbanResponded 16 March 2017

    Thank you very much for your review and valuable feedback regarding renovation of rooms, the good news is that our project team has started working on room renovation. Hope to host you soon again.

    Reviewed 8 March 2017

    A very good option if you are looking to stay there.Provides all the facilities which a leading hotel chain can offer.Bit on expensive side but they don't have much competition there so advantage is encashed in monetary form.Best part of hotel for me excellent buffet...More

    Thank Owais M
    Response from Sheharyar M, General Manager at Pearl Continental Hotel BhurbanResponded 12 March 2017

    It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Sheharyar Mirza.

    Reviewed 24 February 2017

    It's beautiful hotel with beautiful scenery. It's just there when you enter Murree and everyone should stay there while in Murree. It have very pretty rooms and nice service. When it rains, it's very pretty and you'll love it!

    Thank Lou C
    Response from Sheharyar M, General Manager at Pearl Continental Hotel BhurbanResponded 28 February 2017

    It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Sheharyar Mirza.

    Reviewed 12 February 2017

    Stayed as a part of group. Wasn't impressed by the hotel interiors since it seemed the renovation was not done since years. As per staff they always run 100% occupancy that's why didn't get time to renovate the rooms. Hotel location is very nice and...More

    Thank ZaimJee
    Response from Sheharyar M, General Manager at Pearl Continental Hotel BhurbanResponded 15 February 2017

    Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other...More

    Reviewed 9 February 2017 via mobile

    I travelled with my family to PC last year. We booked 2 rooms adjacent to one another with a connecting door in between which made the stay even more enjoyable. We would barge in to each other's room which felt like having a mini-house all...More

    Thank JHUSOM
    Response from Sheharyar M, General Manager at Pearl Continental Hotel BhurbanResponded 15 February 2017

    Wow! What a wonderful review, we truly appreciate your business and trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Regards,...More

    Pearl Continental Lahore
    833 reviews
    #2 of 52 hotels in Lahore
     
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    49 reviews
    #1 of 9 hotels in Murree
     
    Jawa Hotel Murree
    16 reviews
    #2 of 9 hotels in Murree
     
    Hotel Mehran
    2 reviews
    #3 of 9 hotels in Murree
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    • Bar/Lounge
    Details
    • Price range
    • US$172 - US$727 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cheap Tickets, Agoda, Priceline and HotelQuickly so you can book your Pearl Continental Hotel Bhurban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Pakistan >
    • Punjab Province >
    • Bhurban
    • Also Known As
    • Pearl Continental Bhurban
    Add Photo Photos
    Traveller (194)
    Room & Suite (63)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (133)
    Bathroom (6)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    49 reviews
    4.42 km away
     
    Pearl Continental Lahore
    833 reviews
    279.88 km away
     
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    8.57 km away
     
    Jawa Hotel Murree
    16 reviews
    8.22 km away
     
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    Ask a question
    Questions & Answers
    bajwa2u
    Dear Mr. Salman I read your review about PC Bhurban and felt very sad that you had a very bad experience there. Moreover, the reply of Mr. Zulfiqar Malik, GM is not very appropriate, since its neither apologetic nor sympathetic towards a customer, who traveled all the way from Australia to visit this hotel. He should have done and informed that, he has ordered an investigation into the matter, upon the findings, if it is negligence or mistreatment from the hotel management, proper action will be take against the offenders. But he just wrote a simple hope-to-do-better message, which of course is not enough. He should realise that Social Media has great power, based on the strength and number of its followers. He should not have put the hotel's repute at stake. I don't know, why he forgot that the "Customer is ALWAYS right" --- the 1st lesson taught in "Hospitality" or Hotel Management, or any other Customer Service Relationship. Even if some of it is customer's fault too! I have visited almost entire Pakistan, from Karachi to Khunjrab Pass (China border), except Gawadar. Including interesting resorts like "Shangrilla" Skardu, Hunza etc. I must admit, although we have great tourism potential, we know little about "Hospitality", or don't bother; in other words, we tend to murder the messenger. We forget, a happy customer brings in more customers. Yes, We also do not have world class facilities, moreover we most of the times do not care much about cleanliness, hygiene and general upkeep of the facilities. This is a national mindset, unfortunately! I have been visiting PC Bhurban with family since last 20 years perhaps, sometimes stayed for the weekends, sometimes day trips. But, let me tell you, inspite of many similar problems we had faced, in general, we enjoyed our visits. Its unfortunate, we also do not improve unless there is a strong competition. So, there is a dire need of a strong competition in hotel business in the vicinity. I also have my own disagreements with PC Hotel/Marriott Hotel management. They are real bad in Customer Relationships. I had been member of Hotel's Privilege Club for some years. They kept on increasing annual Fee, without any consideration for existing members, which is a normal practice all over the world. When I complained, being a member, they didn’t bother. So, I refused to continue my membership, in response to their behavior and they didn’t care at all. The management never called me to apologize or requested to continue my membership, and I never did. They have no urge to retain customers. They didn't realize that, with the membership, I was shopping or using their services on daily/weekly basis, like: Bakery, Laundry, Gym, and very frequently, for meals. If you account for these services, that I paid them, it was astonishing Rs.3 Lacs per year, calculate their profit of about 60%+. They lost Rs.2 Lacs in profitx the no of years I have stopped? but, kept on debating on Rs.13000 fee. Very bad business people! I think the should have dismissed their finance and CSR Managers for such acts. But, they didn't care. Had it been an international company, this what would have happened. Finally, they they lost a loyal customer. Its unfortunate, at times we are forced to compromise and be “content” with whats available. I wish their management’s attitude could change and they do learn a little about Customer Relationship. Mr. Salman, I apologize to you personally, being a concerned fellow Pakistani.
    5 October 2015|
    AnswerShow all 2 answers
    Response from durshiraz | Reviewed this property |
    Pakistani executives seldom solves matters,as either not empowered nor interested. The pc hotels in pakistan are owned by a unfriendly person,close to regime. He damn care about customers.its better to stay in 4star.
    0
    Votes
    KKN K
    31 July 2015|
    AnswerShow all 2 answers
    Response from ZulfiqarAM | Property representative |
    Please note that there is no entry fee for resident guests. To minimze and control day visitors, there is a charge of Rs 500 per person which is adjustable in Food, Beverage or any other hotel services. Access to gym... More
    0
    Votes
    Haris S
    7 April 2015|
    AnswerShow all 6 answers
    Response from ZulfiqarAM | Property representative |
    you may hire a cab to reach Islamabad Airport and utilize service of Shuttle 10:30 hrs and 15:30 hrs by making prior booking on 051 3355700 X2506
    0
    Votes
    Room Tips
    "The noise was because of peak season"
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    "Facing the Valley at the Top Floor"
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    "Take deluxe room which have good view."
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    "Ask for the room with balconies or windows facing the mountains / hills."
    Read review
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