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Hotel Hacienda Puno

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Traveller (175)
Room & Suite (56)
Dining (19)
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Overview
  • Excellent27%
  • Very good45%
  • Average20%
  • Poor6%
  • Terrible2%
Travellers talk about
“great location”(23 reviews)
“top floor”(11 reviews)
“the main square”(9 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (573)
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69
27
16
9
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40
69
27
16
9
Show reviews that mention
All reviewsgreat locationtop floorthe main squarecentral hotelrestaurants and shoppinga great staycomfortable staypleasant hotelwifi worked wellhamvisiting lake titicacatwo night stayfew blocksstayed for nightspedestrian streetbreakfast buffetbread
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11 - 15 of 161 reviews
Reviewed December 22, 2017 via mobile

Loved the location - overlooking the piazza especially during carnivale was just wonderful. Hotel Staff were courteous and helpful including providing information on the best local eateries. We had an excellent stay Puno - thank you "

Thank ormando25
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded February 20, 2018

Dear guest, Thank you very much for writing about our hotel, we are very happy that you have had a great stay. I hope you come back soon! Best regards, Manuel

Reviewed November 26, 2017

The location is excellent. Staff were very helpful and friendly at all times. But the room was small and had no outside window - just a window that looked on to the corridor. There is no way you can open your curtains and have all...More

1  Thank Tappy Feet
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded December 22, 2017

Dear guest, Thank you very much for taking the time to write about the hotel, I regret that we have not met your expectations. We have interior and exterior rooms, it would have been ideal to tell us that you preferred an exterior room to...More

Reviewed November 12, 2017

Excellent hotel, with very comfortable clean rooms, The interior is very beautiful - especially the halls and stairways with nice fences. Very rich breakfast served in the upper floor. Kind staff. Good location.

Thank barbara_uNovaGorica
Response from Manuel P, Product manager at Hotel Hacienda PunoResponded December 22, 2017

Dear Barbara, Thank you very much for taking the time to write about the hotel, I am happy that you have had a great stay and recommend our establishment to new travelers. I hope you come back soon! Kind regards, Manuel

Reviewed November 12, 2017 via mobile

The Good: RoomRates: Single & Double: $90 USD Triple: $110 USD Suite: $160 USD Located near the Historic Center within a short walk to the Cathedral, museums, restaurants, banks, ARMs and stores. Also close to Lake Titicaca. The area is safe and clean for strolling....More

2  Thank Paul D
Response from Manuel P, Product manager at Hotel Hacienda PunoResponded December 22, 2017

Dear Paul, Thank you very much for taking the time to write about the hotel, I'm glad you had a great stay. We will review the room again according to your comments to improve our room. I hope you give us a new opportunity and...More

Reviewed October 28, 2017 via mobile

Very good reception , staff always ready to help you, large and clean room, fine breakfast . Good location near center and main street. Sweet price for service. You will not disappointed.I am sure you will not regret your choice.

1  Thank Marc L
Response from Manuel P, Product Manager at Hotel Hacienda PunoResponded October 30, 2017

Dear guest Thank you very much for writing about our hotel. I am very happy that you had a great stay. We hope you come back soon! Best regards, Manuel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$48 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$48 - US$73 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (175)
Room & Suite (56)
Dining (19)
Pool & Beach (1)
Family and Play Areas (3)
Questions & Answers
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kolev_ogi
September 12, 2015|
AnswerShow all 3 answers
Response from David T | Reviewed this property |
We arrived by bus from Arequippa so can't help.
0
Votes
Room Tips
"Try to get a room on a high floor"
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"Ask for rooms on the higher floors (2and up) as we had one room on the ground floor by reception and could..."
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"make sure that you have an exterior window"
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"Inside room for quiet."
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