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Tierra Viva Puno Plaza Hotel

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#2 of 67 Hotels in Puno
Certificate of Excellence
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784 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Michigan
Reviewed 1 July 2016

We stayed at Tierra Viva Puno Plaza one night in May 2016. The hotel also stored our luggage while we spent a night on Uros Khantati. We were happy with our choice of this hotel. The electric radiators in each room kept them warm during the cold night. The buffet breakfast was both ample and delicious. The staff was helpful...

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Helpful?
Thank JAB-RDH
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear JAB-RDH, Thank you for sharing your experience at Tierra Viva Puno Plaza with other travelers and for having stayed at our hotel. We hope that you continue to be our guest at Tierra Viva Hotels if you ever have the chance to visit us again in Puno, Cusco, Machu Picchu, Arequipa or Lima. Best regards, Carolina Saenz Guest Relations...

Reviewed 29 June 2016

this hotel was an exceptional value, terrific location and the staff was very kind and eager to help. I was traveling solo for these 2 nights and wanted a safe comfortable option and this hotel fit the bill. breakfast was fine. views were nothing special but Puno is not the most picturesque city. room was very clean. good solid option.

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Helpful?
Thank jilllindsay
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear jilllindsay, We would like to thank you for taking time to share your experience at Tierra Viva Puno Plaza with other travelers. We are very happy to know that you really enjoyed your stay! We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

London, United Kingdom
Reviewed 28 June 2016

Great location just next to the main square, and some of the best staff I’ve experienced in this type of hotel. It was a kind of Peruvian Holiday Inn, where everything is a good standard but nothing really excelled (bar the staff). The room was clean and comfortable, the bathroom had a funny smell to it (ironically I think this...

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Helpful?
Thank Sionos
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Sionos, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza. For us, help our guests and take care of them is part of our passion for service and love for our work. If you ever have the chance to visit Peru again, it will be...

Reviewed 25 June 2016 via mobile

Stayed here for one night as a break from the hostel scene. Everything was perfect! The staff were friendly and attentive, the breakfast was the best I had whilst in Peru, the room was cosy and comfortable with all the things you'd expect from a five star hotel. Great value for money and centrally located too!

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Helpful?
Thank Lucie M
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Lucie M, Many thanks for sharing your experience at Tierra Viva Puno Plaza with other travelers. We are happy to know that you had a "Wonderful stay!" with us. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels

UK
Reviewed 24 June 2016

We were in two minds as to whether to book an hotel overlooking Lake Titicaca or one in the centre of Puno. We chose Tierra Viva Puno Plaza and are very pleased we did. It is right in the heart of town, a stone's throw from the Plaza des Armas and the main pedestrian street. There are several good restaurants...

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1Thank Twofreespirits
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Twofreespirits, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they...

Melbourne, Australia
Reviewed 19 June 2016

This hotel is right in the centre of Puno - pedestrian area and shops right outside the front door. The hotel has a modern feel to it. This was the only Tierra Viva hotel that I stayed at during my holiday but wish I had stayed at more. Would recommend as a great value choice in Puno!

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Thank brett153
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear brett153, We would like to thank you for sharing your experience at Tierra Viva Puno Plaza. We are happy to know that you really enjoyed your stay with us. At Tierra Viva, we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes...

Reviewed 19 June 2016 via mobile

Nice hotel with friend staff! Good basis to start your trips onto the lake titicaca or to Bolivia. We took a van from the airport in Juliaca for 15 soles and stopped directly in front of the hotel. Good wifi connection. Rooms are absolutely in a good shape and clean! Book it and enjoy your tour

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Helpful?
Thank TimBRD
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear TimBRD, Thank you so much for your excellent comment! We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels

United States
Reviewed 19 June 2016

hotel very well located, one block from the main street of the city to find a restaurant for dinner, to reach the hotel had to walk one block but this well is very close to the main square and the facilities very comfortable, very friendly.

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Helpful?
Thank Rouse S
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Rouse S, Thank you for your excellent comment and for considering Tierra Viva Puno Plaza as “Excellent”. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Limassol, Cyprus
Reviewed 19 June 2016

Recently stayed in two hotels of this chain (Miraflores and Puno) and were pleased to see that the standards were kept at the same level. This is a chain you can trust and much better compared to another chain in the same category and price range. Staff is well trained and obviously customer service is key to them. Bed and...

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Helpful?
Thank outlaws_2000
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear outlaws_2000, We would like to thank you for taking time to share your experience at Tierra Viva Puno Plaza with other travelers. We really value the feedback from our guests because it helps us improve our service every day and with your comments we will able to strengthen our breakfast and housekeeper service. Hope to welcome as our guest...

Brisbane, Australia
Reviewed 18 June 2016 via mobile

For the price paid we were amazed at the quality and service at this hotel. The service of the staff was friendly and helpful (they even volunteered to call our tour company when they were late to pick us up), good wifi speed and most of all for a tiring trip, the bed was very large and comfortable and the...

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Helpful?
Thank AlexinBNE

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore". ... more   less 

Additional Information about Tierra Viva Puno Plaza Hotel

Address: Jr. Grau 270 | a media cuadra de la plaza de armas, Puno 21001, Peru
Region: Peru > Puno Region > Puno
Price Range: $84 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tierra Viva Puno Plaza Hotel 3.5*
Number of rooms: 30
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Also Known As:
Casa Andina Classic Hotel Puno
Hotel Style:
#2 Romantic Hotel in Puno
#2 Family Hotel in Puno
#11 Business Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Puno Plaza Hotel staff and other travellers.
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Questions? Get answers from Tierra Viva Puno Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor.”
 of 5 bubbles Oztraveller89, 15 Nov 2016 | Read review
“Good value”
 of 5 bubbles mdmwong, 18 Oct 2016 | Read review
“We loved our corner suite on the top floor”
 of 5 bubbles cdb26197, 17 Oct 2016 | Read review
“High floors are quieter”
 of 5 bubbles LoveTravelling13, 16 Oct 2016 | Read review
“I believe sound carries in this part of town, so any room will have some outside noise.”
 of 5 bubbles 525billjohn, 6 Sep 2016 | Read review
5 of 5
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