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Holiday Inn Auburn - Finger Lakes Region

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Traveller (26)
Room & Suite (21)
Pool & Beach (6)
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Overview
  • Excellent34%
  • Very good28%
  • Average19%
  • Poor12%
  • Terrible7%
Travellers talk about
“irish pub”(30 reviews)
“indoor pool”(37 reviews)
“front desk”(82 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)
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1 - 5 of 423 reviews
Reviewed 5 March 2018

We will never use this hotel again, the administrative staff/management were terrible. This hotel booked 5 hockey teams this past weekend. They obviously did not care about the needs of this type of guest profile. i have been traveling for 30 years, as a member...More

Thank hockeymom2799
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 5 weeks ago

Hi hockeymom2799, I welcome your thoughts and thank you for staying at our hotel. Bryntan sure has served you wonderfully and thank you for the kind words. We entrust our staff members to embody our promise of true hospitality but regret this has not been...More

Hotel's Favourite
Reviewed 13 November 2017 via mobile

Four of us had a lovely 2 night stay here. We were assigned adjoining room which made it easy to chat. The pool was delightful. We had a tasty Supper in the Irish Pub. The hotel is centrally located and has lits of parking. Fun...More

Thank Annieworks
Response from Sonila G, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 29 November 2017

Dear Annieworks, Thank you for taking the time to write such a positive review. We're glad that you enjoyed your stay with us here at the Holiday Inn Auburn - Fingerlakes Region. We appreciate your feedback on the pool and your dining experience in our...More

Reviewed 21 February 2018

We went for a weekend to check out the recent renovated rooms. We had family coming to visit from out of town, so we thought we would check it out for them. We live in the area. What an awful experience. We rented a suite...More

Thank Lynmcor123
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 7 March 2018

Hi Lynmcor123! Thanks for choosing to stay with us and sharing your thoughts! While we're very glad that you enjoyed our onsite bar, I'm very sorry about the issues on maintenance, noise, and ongoing renovations. Your comfort has always been our priority. We are very...More

Reviewed 19 February 2018

when you walk in, Patti welcomes you at the front desk with a warm welcoming smile :), she has been there for many years.. it is nice to see the same face as we have been coming here for many years as well. the renovations...More

1  Thank Tammy2580
Reviewed 18 February 2018 via mobile

The only thing good about this place is the Irish Pub ! The room stunk like cigarettes. Would never stay here again. Poor lady at the front desk when we got there was being yelled out by a customer it was just a very bad...More

Thank Fran B
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 4 March 2018

Hi Fran B, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I am sorry to read that your experience was not as pleasant...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$88 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (26)
Room & Suite (21)
Pool & Beach (6)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Riley M
18 August 2017|
Answer
Response from kellie0269 | Reviewed this property |
I do not have a picture. I did get to in one and it was nice. Not sure worth price of room.
0
Votes
BlockIslandBabe
23 March 2017|
Answer
Response from Patrick M | Property representative |
We only accept service animals.
0
Votes
MySonDoesTheRating
3 August 2015|
Answer
Response from Ed B | Property representative |
Our Hot Buffet starts at $8.95 plus tax; but you can order A La Carte as well. Our Falls Restaurant opens at 06.30 am. & serves breakfast until 11:00 am. or you can choose to order Room Service & have it delivered to your... More
0
Votes
Room Tips
"Don't bother"
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"Do not go here while they are in construction!"
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"LOUD is an understatement!!!!"
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"do not stay at this property"
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