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Holiday Inn Auburn - Finger Lakes Region

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Holiday Inn Auburn - Finger Lakes Region
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404 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Reviewed 21 April 2013

I had a very enjoyable experience at the Auburn Holiday Inn while at the Alliance Women Spring Refresh. I stayed with one of the other ladies from my church and we agreed that the room was very clean and the beds were very comfortable. I would definitely stay there again! The banquet room was very well done and the staff...

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Thank jebsinger
Scottsville, New York
Reviewed 11 April 2013 via mobile

A typical Holiday Inn with a nice indoor atrium including an indoor heated pool. A nice Irish pub inside. There was a spa room and a hairdresser too but definitely not in the same league as a true spa resort. Yet, it wasn't a motel either. Rooms were average and comfortable. Easy upgrades were done like the television, bathroom fixtures,...

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Thank holybagpipes
IHGCare, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear holybagpipes, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback...

Auburn, New York
Reviewed 8 April 2013

Rooms are good size and comfortable. There are rooms that have balconies overlooking the pool area, so if you are traveling with kids you may want to request one. Envision Salon is located inside the hotel and provides great service!!!

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Thank mdhughes6
rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

On behalf of the management and staff at the Holiday Inn, Auburn (Finger Lakes Region), we thank you for making us your hotel choice during your recent stay. We trust our team was able to meet your travel needs as well as exceed your expectations. Thank you for the outstanding review. We hope to see you again on your next...

Ottawa, Ontario, Canada
Reviewed 8 April 2013

We had a three days family mini-vacation in the area for Easter. The price was very reasonable and the personnel very accommodating. The hotel was clean, we enjoyed the inside pool and the exercise room. We spent a day shopping at Waterloo outlets, 30 min. away. Not much to do nearby but we enjoyed the local restaurant for the breakfast...

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Thank Max009
rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

On behalf of the management and staff at the Holiday Inn, Auburn (Finger Lakes Region), we thank you for making us your hotel choice during your recent stay. We trust our team was able to meet your travel needs as well as exceed your expectations. I was please to see that felt we were an "Excellent Value" and I was...

Syracuse, New York
Reviewed 4 April 2013

This hotel was very average for a holiday Inn. The facilities were nice but older. Check in was smooth and nice people at the front desk. Sleep was fine and clean room. I would definetly stay again at the newer holiday inns but would have appreciated a lower rate for an older hotel.

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Thank JosephS71
rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

At the Holiday Inn, Auburn-Finger Lakes we value and appreciate your loyalty to Holiday Inn hotels and especially would like to thank you for your recent stay with us and the feedback you provided. Please accept my sincerest apologies for the inconvenience experienced during your recent stay with us. We strive to provide an exceptional level of service to all...

New York
Reviewed 3 April 2013

Wasn't a terrible stay but it was St. Patrick's Day weekend so everyone was drunk and loud. I stayed on the top floor and heard all the kids in the pool on the bottom floor screaming and being very loud. I'd give it 3.5 stars if I could on here, but I'll round up to 4. I'd probably give it...

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Thank hockeyfun1
rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

At the Holiday Inn, Auburn-Finger Lakes we value and appreciate your loyalty to Holiday Inn hotels and especially would like to thank you for your recent stay with us and the feedback you provided. Please accept my sincerest apologies for the inconvenience experienced during your recent stay with us. We strive to provide an exceptional level of service to all...

Reviewed 1 April 2013 via mobile

We were driving through the Finger Lakes area and wanted to stay in Syracuse but everything was booked. That led us to this hotel in Auburn. We stayed one night. Hotel was typical Holiday Inn. Nothing fancy, but was clean. Staff was nice. We paid a little more for the room to get breakfast which was worth it if you...

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Thank KI57
rgsearle, Front Office Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

At the Holiday Inn, Auburn-Finger Lakes we value and appreciate your loyalty to Holiday Inn hotels and especially would like to thank you for your recent stay with us and the excelent feedback you provided. Please accept my sincerest apologies for the inconvenience experienced during your recent stay with us. We strive to provide an exceptional level of service to...

New York
Reviewed 19 March 2013

This is the second time we have stayed here. We won a free night, the first time we stayed and it seemed adequate at that time. Due to it's location, it is a convenient place to stay for my husband's quarterly doctors visits in Auburn. The other reason we chose to stay here (and not Syracuse), was that it has...

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Thank ridgeschips
IHGCare, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Dear ridgeschips, Thank you for taking the time to share your experiences. I am pleased you like our clean rooms and convenient location. Your opinion is very important to us, as it helps us identify areas in need of improvement. I was disappointed to learn that you were unsatisfied with the room amenities and level of service received from our...

Syracuse, New York
Reviewed 2 March 2013

Left this property after only 5 hours. In-house a church service of sorts was was going on next to the pool in the public space with someone talking into a microphone for over 2 hours. Children roaming unattended everywhere. We thought the last straw was when over 40 kids descending upon the pool with no adult supervision....until we arrived at...

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2Thank SYCmom
John T, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for choosing the Holiday Inn Auburn NY. I apologize I was unable to exceed your expectations. The hotel was at maximum capacity with two groups during your stay. We have security on property during these functions that are walking the floors to ensure guest concerns are addressed. Our pool rules state children are to be supervised. We inspect...

Houston, Texas
Reviewed 2 March 2013

We came from a weekend convention. The service was great. The food was mouth watering. The room was clean and comfortable. Lots of pillows. The front desk was professional. The bathroom was large. The shower was relaxing. The kids had a great time in the pool. I was pamper. Thanks for the great experience.

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Thank Angel R
John T, General Manager at Holiday Inn Auburn - Finger Lakes Region, responded to this review

Thank you for choosing the Holiday Inn Auburn. We pride ourselves on exceeding the expectations of our guest. Happy to hear that you enjoyed our McMurphy's Authentic Irish Pub. We look forward to your next trip to Auburn NY and the Holiday Inn.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Auburn, NY is located in the heart of the spectacular Finger Lakes Region of Central New York. Come take a swim in our indoor-heated pool or relax with dinner and cocktails in McMurphy's Authentic Irish Pub. When you stay with us, you can enjoy shopping at Waterloo Premium Outlets and Bass Pro Shops, tour the wineries on the Cayuga Wine Trail and Seneca Wine Trail, visit our local historic sites, or enjoy a show at the new Merry-Go-Round Playhouse Finger Lakes Musical Theatre Festival. We are in the center of it all. Stay at the Auburn/Finger Lakes Holiday Inn and visit the scenic village of Skaneateles. We look forward to seeing you soon. ... more   less 

Additional Information about Holiday Inn Auburn - Finger Lakes Region

Address: 75 North St, Auburn, NY 13021-2503
Region: United States > New York > Finger Lakes > Auburn
Price Range: $146 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Auburn - Finger Lakes Region 3*
Number of rooms: 165
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Also Known As:
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region NY
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Auburn - Finger Lakes Region staff and other travellers.
5 questions
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New York City, New York
1 month ago
Glenmont, New York
Glenmont, New York
Oxted, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Auburn - Finger Lakes Region staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool is open until 10, so if you want to sleep before then, request a room farther away.”
Littles137, 24 Jan 2017 | Read review
“Very quiet place”
libra6240, 20 Nov 2016 | Read review
“If you have to stay in Auburn, stay here. If you don't have to stay in Auburn, don't.”
DJP61, 20 Sep 2016 | Read review
“I was on the first floor near the pool, but noise was not a problem.”
njl1949, 11 Sep 2016 | Read review
“inside rooms overlook pool, outside rooms get sunlight”
770amya, 5 Aug 2016 | Read review
5 of 5