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Franchise One Hotel

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45 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Ocean Shores, Australia
Reviewed 28 January 2013

this place is plush! rooms are big and sound proof, tv and dvd player,shower is incredible, super clean and at a reasonable cost and a great location and every floor has it's own filtered water station...hands down, would definitely stay here again!

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Helpful?
4Thank Kris H
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Thank you very much indeed for,your gracious praise! You're the first one who finds our rooms 'spacious' but of course you're very welcome and entitled to own your personal opinion. Lest others expect too much after reading your enthusiastic comments-- each room is 19 square meters total which includes the ensuite toilet and shower. There is a 32 inch flat...

Penang, Malaysia
Reviewed 6 January 2013 via mobile

Firstly, every taxi driver we had found it extremely difficult to find our hotel. not sure of this is part of their game of whether it really is located somewhere obscure. The hotel was what you would expect for the price. Wifi is only available downstairs in the lobby. When we arrived there was an advertisement for half price accommodation...

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Helpful?
2Thank webbsm
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Thanks for your good review. These days many taxi cab drivers do not know any specific locations until,they've Actually been there themselves. To,date there are over 400 thousand taxis plying our metropolis with turn over rates of new hires triple that number -- so new drivers really don't know left from right. Major landmarks is all they know and our...

Singapore, Singapore
Reviewed 2 December 2012

Before my flight last 13 Nov 2012, I was cramming to find a hotel in Makati. As I lived there for years, I practically know which location is convenient and safe for travellers. I saw this Franchise One and got interested because the owner of St. Illian’s Inn at the same place is basically the owner of this Franchise One....

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Helpful?
2Thank Rhieo
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Dear Sir, Thank you indeed for your glowing praise! It's noteworthyto receive this account from you because you yourself said you're from Makati previously and know the area very well. That you give praises about our inn and mention in detail why you give the good comments is the best proof that we are on target in our product/service. You...

Ortigas Center, Pasig
Reviewed 4 October 2012

I just stayed at Franchise One in Makati and and found it to be a very comfortable, value hotel. The staff were friendly, the facilities clean and orderly and the location is excellent... just a short walk away from the Makati Central Business District. The hotel has a small restaurant in the lobby that serves value meals. I had some...

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Helpful?
4Thank Mike J
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Dear Sir, Thank you very much for your praises and comments about your experience at our inn! Yes it is very true that it is not enough for a hotel to put up a comfortable room and take payment for it. Guests "experience" the entire "feel" of a hotel and you have indeed captured and reported the very essence of...

Tallinn, Estonia
Reviewed 22 September 2012

I liked this hotel because had a decent sized room with internet (via cable) for a decent price. We went there for 2 nights but ended up staying 4 nights. We had our own freezer(not a minibar, but a proper empty freezer you can use to keep your own drinks and foods). It was pretty much perfect for the money....

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Helpful?
3Thank Reigo_R
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Dear Sir— Thank you for appreciating our efforts to assure a quiet sleep for you! Yes everything you mentioned is indeed true—we installed the added sliding glass door over the already stiff steel door of each room to make sure guests in hallways conversing and otherwise making a noise going to their rooms at night is minimized. Thank you for...

New Westminster, Canada
Reviewed 17 March 2012

I stayed here twice, each time for one night. I chose this hotel because the reviews said it was quiet, clean and close to the airport. I found all this true. The attached cafe served very good food, the best that I experienced in my week in the Philippines. although a hot breakfast wasn't available for me at 5 am,...

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Helpful?
3Thank Ginger I
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

First of all, thank you very much for your glowing review. A few items you mentioned are noteworthy— Yes, we do make a quiet sleep for guests a priority. Sleep quality is after all, the most important thing in a hotel room. Thank you for noticing the numerous facility provisions for this. Yes, our coffee shop does not begin serving...

Melbourne, Australia
Reviewed 1 March 2012

We arrived into Manila just after midnight. We wanted something close to the airport as we were flying out to Cebu that morning so we chose one of the cheapest airport hotels on Expedia. I even put our arrival details in the booking. Before leaving Australia, I emailed the hotel to reconfirm our booking and confirmed we needed a late...

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Helpful?
4Thank SamDownUnder
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Greetings, In this instance I will must apologize for misplacing this reservation with Expedia. It was indeed through the negligence of our staff in encoding this particular reservation properly and while the person responsible for the mistake was already dismissed last month for numerous and various other grievances, it is still nevertheless still our ultimate culpability in the matter. I...

Calgary, Canada
Reviewed 18 February 2012

If you leave a light on in the bathroom, the cockroaches will stay in hiding. Now these aren't the thumb-sized variety, but they do share the same family tree and there are lots of them. And if you're unfortunate enough to end up here (we chose it because of its proximity to the airport) do yourself a favour and eat...

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Helpful?
1Thank Calgary68
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Well thats a first time complaint about that and we will definitely look into it. By the way, we are installing glass sliding doors on ALL existing room doors in order to block out noise coming from inconsiderate guests talking loudly in halls on the way to their rooms. The disturbance was complained about in another review and am letting...

Bangkok, Thailand
Reviewed 9 February 2012

The hotel is situated at very close to shopping malls. Food is everywhere which is nearby hotel. The only downfall of this hostel is that the room and bed is quite small. I felt a bit uncomfy during my sleep and the toilet might not be suitable to a big built. The restaurant serves good food, very nice and friendly...

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Helpful?
4Thank bkk_jl
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Dear Reviewer- Thanks for recommending others to check in at our inn! May I ask What room did you stay in that you said was not too quiet? All our rooms have double glazed glass panes to block out city noise from outside. So did you still hear outside noise? Or was noise coming from hallways from people using the...

Bratislava
Reviewed 26 December 2011

This hotel had everything what I do require from a good budget hotel. It was well mainained, newly built/refurbished with very efficient staff. We felt really safe there, rooms were really tidy, having comfortable beds, small LCD TV with DVD player (which is not an usual standard for this type of accomodation). I have really appreciated especially the tidiness of...

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Helpful?
2Thank TrickyX
MZINNSGeneralManager, General Manager at Franchise One Hotel, responded to this review

Thanks for the very objective review. I did some checking with our staff about your credit cards not being able to be read and we cannot seem to recall any incident like this. It only happens when the card is over limit and this was not the case in your review. Anyway, as far as taxis not knowing our address,...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Enjoy reasonably priced accommodations for budget conscious travelers who don't want to bust their wallets for a decent hot shower, a clean comfy bed in a sound proofed air conditioned room without windows to completely shut out city noise! Free Internet in the lobby coffee shop but wired Internet in rooms with small charge.You will get what you,pay for and as long as your expectations match the price paid, you'll be satisfied with the accommodations. Thousands have stayed with us and if we get 10 complaints out of a thousand, this can't be too bad, can it? Give us a try and if you find the reviews incorrect, please let us know!!Cheers! ... more   less 

Additional Information about Franchise One Hotel

Address: 7430 Santillan Street | corner Fernando Street, Brgy Pio del Pilar, Makati, Luzon 7430, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: $48 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Franchise One Hotel 2.5*
Number of rooms: 10
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Also Known As:
Franchise 1 Hotel
Franchise One Hotel Makati, Metro Manila, Philippines
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Questions & Answers

Here's what travellers have asked, with answers from Franchise One Hotel staff and other travellers.
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Questions? Get answers from Franchise One Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor rooms are easier on the knees”
 of 5 bubbles amarymei, 23 Mar 2016 | Read review
“They don't have wifi in their rooms so you have need to go to their cafe or near the reception area to access it. Read their towel policy.”
 of 5 bubbles 510janeg, 13 Sep 2015 | Read review
“Ask for a room in a lower level to avoid hassle getting up the stairs, as they don't have elevator available..”
 of 5 bubbles JPodung_25, 4 Aug 2014 | Read review
“"Choose rooms on the lower floors"”
  • Shower
  • Bathroom
  • Room
 of 5 bubbles Rhieo, 2 Dec 2012 | Read review
“Any room is good, as this is a small boutique hotel.”
  • My room
 of 5 bubbles 607mikej607, 4 Oct 2012 | Read review
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